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Telco in 20

Telco in 20

De : Danielle Rios TelcoDR
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Over the next 20 years, the telco industry will radically change as we move the entire IT estate to the public cloud to use AI. Are you ready? Telco in 20 helps telecom execs drive transformative change through the savvy use of public cloud and AI. Host Danielle Rios and high profile guests from across telecom share their vision for the industry’s future, the impact of artificial intelligence, and what telcos need to do to thrive.© 2020-2025 TelcoDR Economie Management Management et direction
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    Épisodes
    • Ep 132 - Microsoft's framework for autonomous networks (Rick Lievano)
      Jan 20 2026
      The telecommunications industry is heading to MWC Barcelona with a strong desire to skip AI hype in favor of AI proof. Telco executives aren’t looking for more possibilities—they’re demanding real deployments, measurable outcomes, and P&L impact. For this episode, I’m joined by Rick Lievano, Microsoft’s CTO for the Worldwide Telecommunications Industry. We dive into Microsoft’s vision for network autonomy, real-world deployments delivering breakthrough results, and the barriers holding telcos back from deploying AI agents at scale.Listen now to hear:How Microsoft’s NOA framework automates telco network operations [03:29];How T-Mobile built a self-healing network that even responds automatically to hurricanes [09:23];What sovereign cloud really means [11:30]; andWhat's holding back telcos from deploying AI at scale [14:18].Links and Resources:Learn more about Microsoft’s Network Operations Agent (NOA) Framework for network autonomy and read Microsoft’s white paper on NetAI, the autonomous networking framework powering Azure’s global network operations.Watch this video about Microsoft Agent 365, the control plane that helps teams deploy, manage, and secure AI agents to support agentic AI at scale.Check out how AT&T deployed 71 generative AI solutions to over 100,000 employees with Azure, reducing customer care resolution time by 33% and processing approximately 9 billion tokens daily.Read how SK Telecom used Microsoft Foundry to create AI-native digital experiences that feel more like a lifestyle concierge than a traditional telco app.Learn how T-Mobile unified its network data on Azure and built a self-healing network.Learn about Bleu in France, where Orange and Capgemini operate a sovereign Azure environment with zero Microsoft access, enabling telcos to run sensitive workloads under strict data residency guarantees.Did you know Microsoft’s co-founder Bill Gates’ has played pickleball for over 50 years, even playing on the original court built by the game’s inventors?Did you know DR won the The Minor League Pickleball (MiLP) DUPR16 50+ Nationals? Watch her team, The Austin Ballers, take the top prize!Who else is a birder? We talked about my love of birdfeeders. Here is recent video from my Bird Buddy, which I love! Want to learn how to scale AI agents with confidence? Come find Team Totogi at MWC26 in Barcelona, running March 2-5. We will be showing off BSS Magic and our telco ontology that manages context at scale. Connect with DR on LinkedIn or X @TelcoDR to set up a time to meet.Check out this episode on our YouTube channel.You can find the episode transcript here.Wanna talk AI and public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring. Follow DRHave an idea for a Telco in 20 podcast guest or topic? Send it in!Want to sponsor a podcast? Let us knowFollow Telco in 20 on X @TelcoIn20Follow DR on X @TelcoDRThe Telco in 20 podcast is ranked in the top 5% of all podcasts globally by Listen Notes! 🎉 We’ve also won 2024 and 2025 MarCom Awards, 2024 and 2025 Hermes Creative Awards, and are recognized as a TeckNexus Top 12 Telco and Tech Podcast, Forrester Top 100 Channel Podcast and Feedspot Top 10 Telecom Podcast.If you enjoy the podcast, would you leave us a review? It takes you seconds to do in your app and it really makes a difference in helping to convince hard-to-get guests. And I love reading your feedback and reviews!This week’s guestRick Lievano is Microsoft’s CTO for the Worldwide Telecommunications Industry. He works with customers and partners in developing telecommunications industry solutions and reference architectures to address the rapidly changing needs of service providers across the globe. He is an enthusiastic participant and speaker in many industry communities, an advocate of industry frameworks and open standards, and holds TM Forum Open Digital Architecture and Business Development Manager Career Certifications. At TM Forum, he is a member of the Composable IT & Ecosystems Mission, overseeing the effective creation and adoption of pragmatic best practices and standards to deliver value to the membership. As a board member at both Mplify Alliance (former MEF Forum) and Linux CAMARA, his contributions drive the industry toward a more connected and efficient digital future. Rick currently leads initiatives to help operators achieve more by infusing agentic artificial intelligence across their business in a secure and responsible manner.Podcast CreditsExecutive Producer and Host: Danielle Rios, TelcoDRSenior Producer: Lindsay Grubb, TillCo MediaSenior Editor/Brand Manager: Alisa Jenkins, Springboard MarketingAudio Editor: Andrew CondellSupervising Producer: Amanda AveryAssociate Producer: Kriselda DionisioMusic: Dyami Wilson Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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      20 min
    • Ep 131 - Two takes on telco’s biggest bets for 2026 (Dean Bubley)
      Jan 6 2026
      MWC26 in Barcelona is right around the corner, and the telco industry is already buzzing about what will unfold at the Fira. Four big themes will dominate this year’s event: AI-driven networks, network APIs, AI data centers, and regulation. But which of these present real opportunities for telecom, and which are expensive distractions or even potential minefields? For this episode, I’m joined by Dean Bubley, founder and director of Disruptive Analysis. He and I give our takes on what telcos should prioritize in the coming year, where the real obstacles lie, and what it will take to win in 2026. Listen now to hear:Where operators should start with AI implementation [04:00];The network API strategy that everyone is missing [06:24];Why telcos will struggle to compete on AI infrastructure [10:02]; andHow a regulation-first mindset could lead to more missed opportunities [13:35].Links and Resources:Read Benedict Evans’ “AI Eats the World” report, which discusses hyperscaler investment strategies and the risks of under-investing in AI.Check out McKinsey & Company’s report predicting that network APIs have a $300 billion dollar revenue potential, and its follow up piece, The future of telcos: Mapping the routes to renewed success.Learn more about Twilio’s developer ecosystem with 10 million developers generating almost $5 billion in revenue.Check out some of telco’s biggest AI infrastructure investments in 2025: SK Telecom’s AI data center expansion, Deutsche Telekom’s AI factory partnership with NVIDIA, and Verizon’s GPU cloud and enterprise workload initiatives.Listen to Telco in 20 episode 105, NVIDIA’s vision for AI and the RAN, to learn about NVIDIA's approach to AI-RAN and monetizing network infrastructure.Want to see what moving fast with AI actually looks like? Come find me at MWC26 in Barcelona, running March 2-5. Totogi will be showing off BSS Magic, a way to transform your telco without having to actually transform your systems. Connect with me on LinkedIn or X @TelcoDR to set up a time to meet.Dean shared his favorite passport stamp—Palau’s jellyfish and Palau Pledge, an environmental commitment visitors sign upon arrival. But passport stamps may soon be a thing of the past as the EU and other countries shift to digital border systems.Want to hear more from Dean? He’ll be joined by Andrew Collinson at TelecomTV’s Unthinkable Lab: Agentic AI + Telecoms APIs = ? event on January 15 in London.Check out this episode on our YouTube channel.You can find the episode transcript here.Wanna talk AI and public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring. Follow DRHave an idea for a Telco in 20 podcast guest or topic? Send it in!Want to sponsor a podcast? Let us knowFollow Telco in 20 on X @TelcoIn20Follow DR on X @TelcoDRThe Telco in 20 podcast is ranked in the top 5% of all podcasts globally by Listen Notes! 🎉 We’ve also won 2024 and 2025 MarCom Awards, 2024 and 2025 Hermes Creative Awards, and are recognized as a TeckNexus Top 12 Telco and Tech Podcast, Forrester Top 100 Channel Podcast and Feedspot Top 10 Telecom Podcast.If you enjoy the podcast, would you leave us a review? It takes you seconds to do in your app and it really makes a difference in helping to convince hard-to-get guests. And I love reading your feedback and reviews!This week’s guestDean Bubley is the founder of Disruptive Analysis, an independent technology industry analyst and consulting firm based in London. He also jointly runs the Disruptive 6G initiative and is a convener of the 6G Reset forum and the Unthinkable Lab project. An outspoken analyst and futurist with over 25 years of experience, he specializes in mobile/telecoms fields, with an eye on broader technological, governmental, and societal contexts. He is one of the leading market observers and forecasters covering 5G, 6G, Wi-Fi, voice & network AI, spectrum & broadband policy, edge/cloud compute, enterprise private networks, IoT, new telecom business models, and voice/video communications.Podcast CreditsExecutive Producer and Host: Danielle Rios, TelcoDRSenior Producer: Lindsay Grubb, TillCo MediaSenior Editor/Brand Manager: Alisa Jenkins, Springboard MarketingAudio Editor: Andrew CondellSupervising Producer: Amanda AveryAssociate Producer: Kriselda DionisioMusic: Dyami Wilson Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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      21 min
    • Ep 130 - Best of 2025: AI for networks and networks for AI (Gabriela Styf Sjöman)
      Dec 9 2025
      What an incredible year for telco, AI, and the public cloud. Hyperscalers shattered CapEx records, the first brownfield 5G cores migrated to the public cloud, and we had phenomenal conversations with telco heavyweights worldwide. One of our episodes really stood out this year: my conversation with Gabriela Styf Sjöman, Managing Director of Research and Network Strategy at BT Group. We’re bringing it back as our 2025 Telco in 20 Episode of the Year.Gabriela cut through tech jargon with a brilliant, two-question framework to guide technology decisions: does it help us make money or does it help us save money? We dive into BT's dual AI strategy, why "best network" marketing is dead, and the cultural shift needed for telcos to become subscriber-centric.Listen now to hear: Why telcos must prioritize commercial transformation to move up the value chain [05:26];BT's dual AI strategy for internal operations and customer service [07:31];The cultural shift needed to embrace process redesign and customer-centric thinking [10:49]; andWhy "best network" marketing is dead and what telcos should focus on instead [13:31].Links and Resources:Watch Gabriela’s talk and our panel from TelecomTV’s 2025 DSP Leaders World Forum on BT's AI strategy and why telcos must focus on products over technology.Check out Gabriela’s TelecomTV interview on how AI-powered network APIs will help telcos become insights-driven providers and why telecom standardization needs a revamp.Read my blogs, The modern telco and To get AI value, shift left (and eliminate jobs), to learn how AI-driven transformation can improve telco profitability and operational efficiency.Learn more about BT Group's network strategy and AI initiatives at bt.com.Totogi’s BSS Magic uses AI to help operators solve their vendor interoperability problem. Learn how we generated over 600,000 lines of BSS Code in one day—LIVE!—at TelecomTV’s AI-Native Telco Forum, proving that BSS Magic is the real deal. Check out our results.Looking for new ways to generate revenue? Learn how hyper-personalization can unlock revenue streams through advanced ML platforms like Totogi’s PlanAI.Want to try albondigas Mexicanas, also known as Mexican meatballs? Here’s a recipe to get you started.Check out this episode on our YouTube channel.You can find the episode transcript here.Wanna talk AI and the public cloud? Telco execs, set up a meeting with our team to learn how to tap the immense business value it can bring. Follow DRHave an idea for a Telco in 20 podcast guest or topic? Send it in!Want to sponsor a podcast? Let us knowFollow Telco in 20 on X @TelcoIn20Follow DR on X @TelcoDRThe Telco in 20 podcast is ranked in the top 5% of all podcasts globally by Listen Notes! 🎉 We’ve also won 2024 and 2025 MarCom Awards, 2024 and 2025 Hermes Creative Awards, and are recognized as a TeckNexus Top 12 Telco and Tech Podcast, Forrester Top 100 Channel Podcast and Feedspot Top 10 Telecom Podcast.If you enjoy the podcast, would you leave us a review? It takes you seconds to do in your app and it really makes a difference in helping to convince hard-to-get guests. And I love reading your feedback and reviews!This week’s guestGabriela Styf Sjöman is a global executive with extensive international business experience in the telecom and IT industries. She has held executive positions in numerous multinational organizations across functions such as strategy, technology, business, and sales. She is currently Managing Director of Research and Network Strategy at BT Group, where she oversees network strategy, industry standards, technology research, and research commercialization. Prior to joining BT Group Gabriela held various executive positions such as Chief Strategy Officer at Nokia, Deputy Chief Operating Officer and VP Head of Network Services at Telia Company, VP Head of Networks and TI Labs at Telecom Italia, and numerous positions at Ericsson spanning Technology and Business.Podcast CreditsExecutive Producer and Host: Danielle Rios, TelcoDRSenior Producer: Lindsay Grubb, TillCo MediaSenior Editor/Brand Manager: Alisa Jenkins, Springboard MarketingAudio Editor: Andrew CondellSupervising Producer: Amanda AveryAssociate Producer: Kriselda DionisioMusic: Dyami Wilson Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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      23 min
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