Welcome to a new year of TechFluencerTalk! In this episode, Hugo Almeida and Jose Espitia kick off 2026 by diving into the rapid evolution of technology, the upcoming World Cup hype, and how Abitronix is helping businesses stay ahead of the curve.

From the "human element" in cybersecurity to the transformative power of AI in customer experience, this episode is packed with insights for IT leaders and entrepreneurs alike.

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In This Episode, We Discuss:

• The 2026 World Cup & Tech: How the global excitement around the World Cup is inspiring a new season of Webinars and Lunch & Learns, each one connecting cutting-edge technology to the strategy, passion, and energy of the beautiful game of fútbol (soccer).
• The "Human Element" of Security: Why are your employees your biggest security risk and your best defense. We discuss the importance of Managed Security Awareness Training in an age of AI-driven phishing and deepfakes.
• AI in the Contact Center: A look at how AI analytics (featuring a deep dive into Dialpad) is helping BPOs and enterprises manage high-volume communication while improving agent performance and customer satisfaction.
• The 2026 Roadmap: Details on our monthly "Bits and Bytes" webinar series and the highly anticipated Tech Expo at Kean University on March 3rd.

So awesome to have Zoom Video Communications, Tony Harris as our guest on today's episode of TechFluencer Talk!

Hugo speaks with Tony and has him give us an overview of Zoom's growth and evolution from Zoom Meetings (which we all know and love) to Zoom Phone and now Zoom Rooms! Simply put, WOW FACTOR as Zoom continues to make waves in the Unified Communications and Collaborations space.

Today's Zoom Phones allow customers to add not only the telephony portion to their Zoom Meetings but also SMS, Chatting, File Sharing, Faxing, and of course, Zooms video conferencing capabilities all on the same platform!

Tony later gives a snapshot of how Zoom Rooms is completely transforming the A/V space for Video Conferencing Rooms across the country. Today, Zoom has simplified the way we connect and add devices to a network. From connecting a scheduler or a conference room touchpad, pushing content across an entire company with their Digital Signage license (included with every Zoom Room) ALL ON ONE NETWORK!!!! PRETTY AMAZING and SUPER COOL!!!

Zoom really has become more than just a video conferencing solution. With an all-in-one customizable platform, Zoom is making big changes to the way coworkers and their customers communicate. For your Free Demo today we invite you to contact Abitronix at Info@Abitronix.com and a Cloud Consultant will respond to your needs immediately. You can also reach them at 973-584-7550 or visit them on the web (www.Abitronix.com). Don't forget to let them know you heard the news on TechFluencer Talk! Thanks for listening to our podcast and stay tuned for more technology talks.

An HEA Media Group Production. @HEA Media Group @Zoom ​

On this week’s episode of TechFluencerTalk we have Daniel Ramos with us again from Intelligent Automation to talk about the latest hot topic . . . Improving Wireless for the Home! With so many of us working from home, your wireless connection is SO important and Daniel shares with us everything you need to know!

You will hear about how there are many factors that go into understanding your wireless network. You will learn how to make your wireless network SAFER. And most importantly, you will learn what other areas of concerns can exist in a home network from cameras, to Smart DoorBells, Smart Lights, SmartThermostats, and Voice Attendants (Google, Alexa or Siri).

Intelligent Automation is offering a FREE, yes FREE . . . virtual assessment for your wireless network at home! Do not forget to use PROMO CODE: TechFluencerTalk

After your FREE virtual assessment, and you would like to continue on Daniel is also offering $25 off your side assessment for your home! Once again, do not forget to use PROMO CODE: TechFluencerTalk

Intelligent Automation is more than happy to work with our listeners and help you have a better wireless connection for your home!

To contact with Intelligent Automation directly:

Email: sales@intelamation.com

Phone: 888-711-4521