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Tech UNMUTED

Tech UNMUTED

De : Fusion Connect
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Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficient and connected. Tune in to learn how today's table-stakes technologies are fostering a collaborative culture, serving as the anchor for exceptional customer service.

Get show notes, transcripts and other details at www.fusionconnect.com/techunmuted. Tech UNMUTED is a production of Fusion Connect, LLC.



© 2024 Tech UNMUTED
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    Épisodes
    • Meet the Host: Santi’s Journey Through Tech, Resilience, and Innovation
      Nov 6 2024

      In this unique episode, Tech UNMUTED flips the script, as co-host Terry Corder interviews long-time host Santi Cuellar. Join us as Santi shares his journey from learning the BASIC Computer language on his Commodore 64 to his transformative role at Fusion Connect. Santi opens up about overcoming personal challenges, like surviving multiple strokes, and finding purpose in advocating for individuals facing similar struggles. He also sheds light on Fusion Connect’s commitment to innovation and community, revealing the company’s role as a standout leader in managed communications. Along the way, Santi and Terry explore emerging trends like generative AI and autonomous technologies, and why Fusion Connect’s adaptive strategies continue to attract customers and keep their employees motivated.

      Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!


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      35 min
    • Navigating Compliance in Regulated Industries with Microsoft Teams
      Oct 30 2024

      In this episode of Tech UNMUTED, we explore how businesses in regulated industries like healthcare, finance, and legal services can use Microsoft Teams to help meet some of their compliance needs. From HIPAA and GDPR to FINRA regulations, we’ll discuss how Microsoft Teams’ encrypted communications and audit trails help organizations stay compliant. Plus, we dive into Fusion Connect’s Compliance Call Recording and DNC TCPA & 10DLC SMS solutions, which offer additional layers of security and risk management. Learn how these tools together can enhance operational continuity and protect your business from regulatory penalties.

      If you’d like to learn more about how Fusion Connect can help you navigate compliance challenges, visit fusionconnect.com

      We have a great Blog post DNC TCPA recently posted at https://www.fusionconnect.com/blog/new-integrated-dnc-and-tcpa-compliance-solution-for-voice

      And we have a blog post on 10DLC here: https://www.fusionconnect.com/blog/sms-and-mms-for-microsoft-teams

      Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!


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      16 min
    • Modern Solutions for Replacing Traditional Copper Phone Lines
      Oct 16 2024

      Why Your Business Needs to Replace Copper Phone Lines with Modern Voice Solutions Today

      In this episode of Tech UNMUTED, host Santi Cuellar explores the critical shift from traditional copper phone lines (POTS) to modern, cloud-based voice solutions. With the deregulation of aging copper networks, businesses face the urgent need to upgrade their communication systems. Santi breaks down why POTS is phasing out, the benefits of switching to VoIP and cloud technologies, and how Fusion Connect’s POTS replacement solutions ensure a smooth, future-proof transition.

      Blog: https://www.fusionconnect.com/blog/pots-line-replacement-its-time

      Visit the Fusion Connect website, YouTube, or LinkedIn for more episodes and the latest on how to power your Microsoft 365 investment. Thanks for listening!


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      20 min
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