Joy Rothschild leads people strategy for 20,000 employees across 50+ Omni Hotels & Resorts properties, each with its own character and story. But her edge isn't just hiring for a hospitality empire—it's spotting the quiet ones in the corners, the people others overlook, and betting on them before they're ready.

In this episode of Talent All Stars, Joy shares her unexpected path into HR, the career-defining moment when a COO stopped her mid-grovel to teach her how to accept a promotion, and why she turned getting fired into a philosophy that now shapes how Omni develops 20,000 careers.

You'll hear the origin story of "The Power of One"—a service empowerment program so sticky it survived a rebrand attempt and a pandemic. Joy also breaks down why she'll never let consultants eliminate HR from the hotels, her two-question interview filter, and what "growing the garden" actually looks like at scale.

Connect with Joy: https://www.linkedin.com/in/joy-rothschild-9591351/

Explore careers at Omni Hotels & Resorts: https://www.omnihotels.com/careers

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Pamela J. Brown leads talent strategy for 530 Crunch Fitness locations, hiring 500+ personal trainers a year in an intensely competitive market. But her real superpower? Building leaders who build leaders, opening doors for the next generation, and proving that great people strategy drives revenue, not just cost savings.

In this episode of Talent All Stars, Pamela shares practical wisdom from 25 years of leading people teams across insurance, financial services, and fitness. She breaks down the exact coaching framework she uses to develop leaders, how she built credibility in a brand-new industry by getting vulnerable, and why leading with service creates opportunities that come back to you in unexpected ways.

You'll also hear how Pamela uses AI to audit her own leadership effectiveness, how she distills complex roles into clear hiring criteria (sales, service, science), and what metrics actually matter when you're trying to prove the business impact of your people strategy.

You'll learn:

• How to position yourself so doors open for you (and how to open them for others)
• The exact coaching questions that build leadership capability in your team
• Why understanding "the language of the business" is critical for HR credibility
• How to choose which technology initiatives to prioritize in 2026
• The one metric that proves retention drives revenue, not just cost savings

Connect with Pamela: https://www.linkedin.com/in/pamelabr

Follow Multiplying Moves for Pamela’s Thought Leadership: https://lnkd.in/edWard7R

Check out Crunch’s website for great career opportunities: https://www.crunch.com/careers

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

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A great culture doesn’t just happen by accident. Marvin Boakye, Chief Human Resources Officer at Cummins, believes it must be engineered with the same discipline, rigor, and accountability as any complex system. For him, culture is not an abstract idea. It is something leaders design through daily behavior, decisions, and tradeoffs.

In this episode of Talent All Stars, Marvin explains how Cummins Inc., the global power leader, builds intentional culture across more than 70,000 employees worldwide. He breaks down the five elements that make culture stick, why leadership behavior carries more weight than values statements, and how Cummins uses real data to understand engagement, performance, and risk. The conversation offers a clear look at how intentional culture becomes a strategic advantage for any talent team.

You’ll learn:

• Why Marvin believes “culture eats strategy for breakfast”
• Why Cummins treats diversity as one of the biggest strategic advantages
• How vulnerability actually strengthens trust instead of weakening your authority
• Why culture leaders need to stay focused on what they practice, promote, and permit

Connect with Marvin: https://www.linkedin.com/in/marvin-boakye-25a2122

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.