To watch a video version of this podcast, click here: https://youtu.be/0nv6QgYTy50

In this episode of the Structure Talk podcast, Reuben Saltzman and Eric Houseman welcome Nick Roberts and Sam Despres, the team behind HomeTrace, to discuss how AI is changing home inspection software. They explore tools designed to reduce administrative work, including AI-assisted report writing, voice dictation, photo organization, appliance data extraction, and automated defect documentation. The conversation also highlights HomeTrace’s AI-powered 3D room scanning, software migration capabilities, integrated business tools, and plans to make the home inspection process more efficient for solo inspectors and larger firms.

Ready to simplify your home inspection workflow? Check out HomeTrace, an AI-powered home inspection software designed to help streamline reporting and reduce repetitive tasks.

Get 2 Months Free if you sign-up using our link: https://hometrace.co/structuretech
Use promo code: STRUCTURE

Explore Upcoming Inspector Empire Builder Events:
https://www.iebcoaching.com/events

Takeaways

HomeTrace’s AI agent can match voice dictation with timestamped photos, organize findings, populate report sections, and attach images to the appropriate locations.
Inspectors can use AI to extract appliance information from data plates, create draft inspections from text messages, and streamline documentation.
AI-powered 3D room scanning can help inspectors identify where defects are located, while giving clients, agents, and contractors a clearer view of the property.
HomeTrace combines report writing, scheduling, payments, websites, review tools, and file sharing to reduce the need to switch between multiple systems.
AI integrations with tools such as Claude can help transfer existing inspection templates into HomeTrace, although some adjustments may still be needed.
The developers emphasize automating time-consuming tasks so inspectors can focus more on inspections and client service.
At the time of the discussion, HomeTrace did not yet replace every back-office function or integration used by larger inspection firms, including some established systems such as ISN.
The guests discussed a base price of $50 per month for solo inspectors, team pricing starting at $60 per month with additional inspectors at $50 each, and a standard 30-day free trial.
The HomeTrace team encourages inspectors to share problems and feature requests so the software can continue improving.
A central philosophy shared by Nick is that a business is a collection of problems it solves for its customers.

Chapters

00:00 – Introduction and Inspector Empire Builder Podcast Mention
03:08 – Meet Nick Roberts and Sam Despres: The Story Behind HomeTrace
08:46 – Sam’s Journey from Engineering and Homebuilding to Home Inspection
14:55 – Why Sam Wanted Better Home Inspection Software
20:14 – HomeTrace’s Mission: Eliminating Friction and Repetitive Work
21:53 – AI Tools for Booking Inspections and Managing Client Information
23:53 – Introducing HomeTrace’s AI Agent
26:31 – Using AI to Analyze Photos and Complete Inspection Reports
29:19 – Voice Dictation, Photo Matching, and AI Integrations
31:09 – Migrating Inspection Templates with AI
34:07 – HomeTrace Pricing, Website Hosting, and Built-In Features
37:19 – AI-Powered 3D Room Scanning with LiDAR
40:01 – How 3D Reports Could Transform Home Inspections
42:12 – Pinpointing Defects and Sharing Interactive Reports
44:30 – HomeTrace for Solo Inspectors and Larger Inspection Companies
45:27 – ISN Integration, Back-Office Needs, and Future Plans
48:24 – Free Trials, Discounts, and Opportunities for Inspection Schools
50:30 – Customer Feedback and the Future of HomeTrace
52:16 – The Business Philosophy Behind HomeTrace
52:42 – Where to Find HomeTrace and Episode Wrap-Up

To watch a video version of this podcast, click here: https://youtu.be/acuCH3qjeEc

In this episode of the Structure Talk podcast, Reuben Saltzman joined by co-host Eric Houseman, talks with Jamie Smith, Deputy Chief of the St. Paul Fire Department, and AJ Neis, St. Paul’s Fire Code Official, about residential fire safety, smoke and carbon monoxide alarm requirements, and common household fire hazards. They discuss the growing risks associated with lithium-ion batteries, practical charging precautions, and seasonal fire prevention tips involving space heaters, holiday decorations, and cooking. The conversation also highlights why homeowners and inspectors should understand the intent behind fire codes and consider safety improvements beyond minimum requirements.

Explore Upcoming Inspector Empire Builder Events:
https://www.iebcoaching.com/events

Takeaways

Smoke alarms are not required in garages under the guidance discussed for St. Paul, but interconnected heat alarms can provide an additional layer of protection.
Fire code requirements and interpretations can vary by jurisdiction. Always confirm requirements with the local authority having jurisdiction.
Test alarms regularly, replace batteries as needed, and replace expired units. Hardwired alarms also need functioning battery backups.
Carbon monoxide alarms are generally placed within 10 feet of sleeping rooms under the requirements discussed. The 10-foot distance is a minimum placement standard, not a protective bubble.
Use undamaged, approved chargers; charge devices on hard surfaces; keep them away from combustible materials; monitor charging; and unplug them when fully charged.
Stop using batteries that are swollen, damaged, or otherwise showing signs of deterioration.
Keep space heaters at least three feet from combustible materials, plug them directly into wall outlets, and use models with automatic shutoff and appropriate safety listings.
Replace frayed, chewed, or damaged cords. Never ignore repeatedly tripping breakers or replace a breaker with one rated above the circuit's capacity.
Avoid leaving cooking unattended. Remember the fire safety reminder: “When you cook, stay and look.”
Home inspectors can strengthen their reports by explaining why a condition matters and recommending practical improvements that provide additional protection.

Chapters

00:00 – Introduction and Guest Welcome
04:37 – Meet Jamie Smith and AJ Neis: Fire Service Roles and Experience
09:45 – Are Smoke Alarms Required in Garages?
14:10 – Heat Alarms and Choosing Smoke Alarm Types
19:03 – Hardwired Smoke Alarms and St. Paul Requirements
23:57 – Garage Fires and the Growing Risk of Lithium-Ion Batteries
27:41 – Safe Battery Charging Practices
33:44 – Why You Shouldn't Charge Devices in Bed or Leave Them Plugged In
36:33 – Carbon Monoxide Alarm Placement: Understanding the 10-Foot Rule
42:19 – Code Minimums vs. Additional Home Safety Measures
44:34 – What Home Inspectors Should Communicate About Fire Safety
47:12 – Seasonal Fire Risks: Space Heaters, Electrical Safety, and Holiday Decorations
50:38 – Space Heater Precautions, Electrical Warning Signs, and Christmas Trees
52:51 – Cooking Fires and the “Stay and Look” Reminder
53:28 – Heating Pads, Damaged Cords, and Electrical Device Safety
57:20 – Final Thoughts and Wrap-Up

To watch a video version of this podcast, click here: https://youtu.be/QptKPRH_2h4

In this episode of the Structure Talk podcast, Reuben Saltzman and Eric Houseman welcome Trent Fuller to discuss construction-phase inspections, RESNET, and residential energy ratings. They explore how HERS scores help evaluate home energy efficiency, the role of insulation, windows, and blower door testing, and how energy ratings can help builders meet compliance requirements and qualify for Energy Star certification.

Trent shares the challenges inspectors face when implementing new standards, particularly the ACCA 310 HVAC performance verification standard, which can require specialized equipment, training, and additional time. He also introduces the Rater Overhead Impact Index (ROII) initiative, which aims to improve transparency around the time, costs, equipment, and practical demands of new requirements. The discussion highlights the importance of better communication between RESNET and field inspectors to make standards more practical and effective.

Learn More About the ROII Initiative: https://roiiletter.org/
Explore Upcoming Inspector Empire Builder Events:
https://www.iebcoaching.com/events

Takeaways

Construction-phase inspections help identify defects before they are concealed by finished materials.
Third-party inspections help builders maintain quality and reduce liability.
Efficient scheduling and territory management improve inspection team productivity and profitability.
RESNET standards support residential energy ratings and energy code compliance.
HERS scores measure home energy performance and can support ENERGY STAR certification.
Energy ratings consider insulation, windows, solar heat gain, and building orientation.
Window specifications must be documented to verify energy model accuracy.
Blower door tests measure airtightness and help verify air leakage requirements.
ACCA 310 HVAC performance testing can contribute to additional HERS points.
New standards require proper equipment, training, documentation, and field time.
Clear guidance and reliable testing equipment help inspectors produce accurate, defensible results.
Standards should account for implementation costs, administrative work, and operational efficiency.
ROII advocates for greater transparency around the costs and workload of energy rating requirements.
Inspectors should participate in public comments and industry discussions to improve standards.
Better collaboration between standards organizations and field inspectors can strengthen the industry.

Chapters

00:00 Introduction & Eric Houseman Joins the Show
00:24 Inspector Empire Builder & Upcoming Events
02:05 Trent Fuller’s Construction Inspection Business
03:57 Construction-Phase vs. Home Inspections
05:07 Construction Inspection Services
06:24 Who Pays for Construction Inspections?
07:55 Why Builders Hire Third-Party Inspectors
08:43 Inspection Results & Reinspections
09:44 Managing an Inspection Team
10:29 Scheduling & Service Coordination
12:22 Handling Last-Minute Requests
14:12 Understanding RESNET
14:37 RESNET & Energy Code Compliance
17:31 The Growing Importance of Energy Ratings
18:10 HERS Scores & ENERGY STAR Certification
19:06 Key Factors in Home Energy Ratings
21:13 Window Performance & Energy Modeling
23:33 Blower Door Testing & Airtightness
25:12 Air Changes per Hour & CFM Measurements
27:03 Energy Modeling vs. Field Inspections
27:26 Helping Builders Meet Energy Requirements
28:36 Challenges With RESNET Standards
28:41 ACCA 310 & HVAC Performance Testing
30:59 Implementing New Standards
32:02 Understanding Testing Procedures
33:30 Reliable Equipment & Accurate Results
34:22 The Need for RESNET Transparency
34:33 Introducing the ROII Initiative
35:36 Simplifying Standards Implementation
36:02 Evaluating Time, Equipment & Administrative Costs
38:02 How Inspectors Can Support ROII
39:26 Industry Perspectives on Standards
40:39 Balancing Costs & Benefits
41:34 Improving Inspection Standards
41:50 Understanding the Rater Overhead Impact Index (ROII)
42:25 Closing Remarks & Contact Information

To watch a video version of this podcast, click here: https://youtu.be/DIzBbXZGbWo

In this episode of the Structure Talk podcast, Reuben Saltzman is joined by Eric Houseman, filling in as co-host while Tessa Murry is on maternity leave. Reuben and Eric dive into a collection of interesting and sometimes surprising home inspection findings from recent inspections.

They discuss everything from a natural-draft water heater backdrafting after a furnace replacement to a leaking shower valve hidden behind a wall, a refrigerator water line leaking into an unfinished basement, an improperly installed AFCI/GFCI breaker, sewer gas coming from an unused standpipe, and a bathtub overflow that was discovered to be leaking. They also discuss a deck with a concentrated point load improperly supported by a ledger board and why documenting defects—even when they aren't considered urgent—is important for home inspectors.

Here’s the link to Inspector Empire Builder: https://www.iebcoaching.com/events

Takeaways

Training can't cover every defect, so knowing what correct looks like is essential.
Natural-draft gas appliances may require specific utility room access.
Watch for what happens around a shower after extended use.
Run fixtures long enough to reveal hidden leaks.
Use different water temperatures to help identify leak sources.
High-efficiency furnaces can orphan older water heaters and cause backdrafting.
Worst-case conditions can reveal combustion and venting problems.
Infrared cameras can help detect hidden leaks and moisture.
Check inside cabinets and other hidden areas for electrical hazards.
Dry traps in unused standpipes can allow sewer gas into a home.
Small exterior openings can allow pest intrusion.
Test accessible bathtub overflows for leaks.
Filling and draining fixtures can reveal hidden problems.
Document defects even when immediate repairs aren't needed.
Reporting defects helps protect inspectors from future claims.
Important findings should be documented, even if they're not emergencies.
Thorough inspections require curiosity, close observation, and following clues.

Chapters

00:00 Intro & Eric Houseman Fills In as Co-Host
02:11 Inspector Empire Builder Rapid Gain Training
03:21 Eric's Home Projects & Inspection Talk
05:07 How Often Reuben and Eric Inspect in the Field
07:01 Working Alongside Inspectors in the Field
08:43 Interesting Inspection Findings
10:27 Utility Rooms, Gas Appliances & Access Requirements
11:41 Teaching Inspectors What Correct Looks Like
13:17 Eric's First Inspection Finding: A Hidden Shower Leak
16:15 Finding Water Leaking Behind the Shower
17:39 Why Inspectors Run Showers for Extended Periods
18:33 Testing Multiple Fixtures and Identifying Leaks
19:19 Backdrafting Water Heater
20:12 The Problem With an Orphaned Water Heater
21:05 Testing Under Worst-Case Conditions
22:33 Deciding Whether to Repair or Replace an Older Water Heater
24:04 Refrigerator Water Line Leak
25:49 Using Infrared Cameras During Inspections
27:40 Improper AFCI/GFCI Breaker Installation
30:22 Electrical Hazards Hidden Inside Cabinets
32:43 Sewer Gas From a Dry Standpipe
34:17 Exterior Opening and Pest Intrusion
35:19 Testing a Bathtub Overflow
37:06 Why Inspectors Should Test Accessible Overflows
40:00 Simulating Real-World Use During Inspections
41:28 Testing Integrated Sink Overflows
42:15 Concentrated Load on a Deck Ledger
44:39 Why Defects Should Still Be Reported

To watch a video version of this podcast, click here: https://youtu.be/bMFQ70dvop0

In this episode, Reuben Saltzman welcomes longtime guest Eric Houseman as a co-host and takes a closer look at Eric’s career journey and leadership experience. Eric shares lessons from his time at Home Depot, Discount Tire, and Structure Tech, including why taking care of employees leads to better client experiences and how treating people with dignity and respect can make a difference in challenging situations.

Eric also discusses how his leadership style has evolved, emphasizing autonomy, problem-solving, learning from mistakes, and avoiding micromanagement. He shares some of his life outside of work, including his love for outdoor activities, community theater, family, faith, and disc golf, before wrapping up with details about Inspector Empire Builder’s upcoming Rapid Gain Training.

Here’s the link to Inspector Empire Builder: https://www.iebcoaching.com/events

Takeaways

Take care of employees so they can take care of clients.
Give employees the tools and autonomy they need to succeed.
Treat people with dignity and respect.
Don’t take difficult customer interactions personally.
Focus on solving problems instead of becoming defensive.
Avoid micromanaging your team.
Encourage employees to bring solutions, not just problems.
Allow people to make mistakes and learn from them.
Failure is part of trying new things and improving.
Trust employees to use good judgment.
Lead people the way you would want to be led.
Leaders Eat Last by Simon Sinek is a valuable leadership resource.
Life and identity should extend beyond your career.
Personal interests and relationships are important outside of work.

Chapters

00:01 Introducing Eric Houseman as Co-Host
01:53 Eric’s Role as Service Manager at Structure Tech
02:51 Trying New Things and Learning From Failure
03:16 Eric’s Career Background
04:06 Starting at Home Depot
06:17 Moving Into Leadership at Home Depot
08:00 Career at Ultimate Electronics and Discount Tire
09:02 Leaving Discount Tire and Finding Home Inspection
10:11 Shadowing a Home Inspection
10:40 Joining Structure Tech
10:56 Leadership Lessons From Discount Tire
11:31 Taking Care of Employees First
13:38 Working Through High-Pressure Environments
15:46 Handling Difficult Customer Situations
17:01 How Eric’s Leadership Style Has Changed
17:55 Autonomy vs. Micromanagement
18:23 Encouraging Employees to Bring Solutions
19:39 Using Good Judgment in Home Inspections
20:46 Eric’s Recommended Leadership Book
22:26 Life and Identity Outside of Work
24:31 Looking Beyond Career and Profession
25:30 Eric’s Outdoor Interests
26:00 Discovering a Love for Community Theater
27:55 Returning to the Stage
28:47 Family, Faith, and Disc Golf
29:41 Inspector Empire Builder Rapid Gain Training
31:03 Tessa Update and Closing

To watch a video version of this podcast, click here: https://youtu.be/sbkwkInH1xg

In this episode, Reuben Saltzman and Tessa Murry discuss the problems that come with aging galvanized steel drain pipes. Reuben shares a story about a severely clogged kitchen drain at his rental property and explains why replacing old galvanized pipes during a remodel can prevent bigger and more expensive problems later.

They also discuss water heater anode rods, appliance age decoding, and the growing use of AI by home inspectors. After testing several AI tools to determine the age of his furnace, Reuben finds inconsistent results, reinforcing an important reminder: AI can be useful, but inspectors should always verify important information before sharing it with clients.

Here’s the link to Inspector Empire Builder: https://www.iebcoaching.com/events

Learn how to determine the age of common household appliances with Structure Tech’s Appliance Ages guide:
https://structuretech.com/appliance-age/

Takeaways

Galvanized steel drains corrode internally, allowing buildup to restrict or completely block water flow.
Chemical drain cleaners can damage the protective zinc coating on galvanized pipes and worsen deterioration.
Severely deteriorated galvanized drains may need replacement rather than repeated attempts at cleaning.
Remodeling is an ideal time to replace old galvanized pipes while walls and finished surfaces are already open.
Homeowners with galvanized steel drains should plan on eventually replacing them as they reach the end of their serviceable life.
Anode rods help protect water heater tanks from corrosion, and replacing them when needed can extend the life of the water heater.
Anode rod lifespan and accessibility vary depending on the water heater and water conditions.
Appliance and HVAC equipment ages can often be determined using manufacturer serial numbers and age-decoding resources.
Building Intelligence Center and Swift Reporter are useful resources for determining equipment age.
Reuben tested several AI tools to determine his furnace’s age and received inconsistent results.
Some deeper-thinking AI modes provided correct answers after quicker responses gave incorrect information.
AI can confidently provide inaccurate information, so home inspectors should verify important details before including them in reports or sharing them with clients.

Chapters

02:29 Inspector Empire Builder and AI Tools
09:40 Reuben’s Clogged Kitchen Sink Story
10:42 Problems With Galvanized Steel Drains
12:04 Drain Cleaners and Galvanized Pipes
14:34 Replacing the Galvanized Drain Pipe
20:00 When to Replace Galvanized Steel Drains
23:06 Water Heater Anode Rod Maintenance
26:46 Powered Anode Rods
28:37 Bradford White Anode Rod Design
30:32 Decoding Water Heater Manufacturing Dates
35:00 Determining the Age of Appliances and Equipment
35:31 Equipment Age-Decoding Resources
37:00 Testing AI to Determine Furnace Age
39:19 Comparing Different AI Tools
39:49 Why You Shouldn’t Always Trust AI
41:04 Reuben and Tessa’s AI Tool Preferences
42:18 The Benefits and Concerns Around AI