Stop Saying 'I'm Sorry' — Lead with Clarity
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Stop Saying 'I'm Sorry' — Lead with Clarity
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Maureen (Mo) challenges leaders—especially women—to stop apologizing for discomfort they didn't cause, explaining how unnecessary apologies dilute authority, shift accountability, and create ambiguity that erodes trust and performance.
She offers practical replacements and the LEAP framework: Lead with clarity, Empower others to take responsibility, Align language with accountability, and Persevere through discomfort. Apologize only when you've caused harm, made an error, or violated trust.
Anchored by Proverbs 29:25 and the book "Boundaries," the episode ends with a simple challenge: pause before saying "I'm sorry," assess whether you are responsible, and choose language that honors both people and effective leadership.
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