Épisodes

  • Harry Milloff Explains What It Takes To Be an Amazing Foodvenience Store

    Harry Milloff Explains What It Takes To Be an Amazing Foodvenience Store
    Jul 7 2026
    As convenience retailers around the world push further into food, the conversation keeps circling back to one idea that foodservice is no longer a side category, it must become the engine of the entire store. Moseley Group CEO Harry Milloff digs into what convenience operators can steal from QSRs when it comes to nailing consistency and owning a hero product, along with a secret weapon: hospitality. Learn more and enter the 'Best Foodvenience in the World' competition: https://www.globalconvenience.com/best/foodvenience/ With special guest: Harry Milloff, CEO, Moseley Group Hosted by: Carolyn Schnare and Dan Munford
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    28 min
  • Special: The 'Smartest Store in the World' is Wumart Xueqing Road in China!

    Special: The 'Smartest Store in the World' is Wumart Xueqing Road in China!
    Jun 30 2026
    The inaugural 'Smartest Store in the World' competition revealed how AI is evolving from standalone tools into connected operating systems that are transforming convenience retail, with Wumart Xueqing Road in China earning top honors for its fully integrated approach. In this episode, hear directly from the winner on their company and on what sets them apart, why scale matters, and the technologies poised to become mainstream over the next 12 to 18 months. With special guests: Brian Gray, Accenture, and Troy Du and Marcus Spurrell, Wumart/DMALL Hosted by: Carolyn Schnare Related Links: Entry: Wumart Xueqing Road store, Beijing, China: https://www.globalconvenience.com/smart/entries/wumart-xueqing-road-store-beijing-china/ Podcast: DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce: https://www.globalconvenience.com/features/dmall-ceo-marcus-spurrell-explains-what-the-west-can-learn-from-chinas-agentic-commerce/ Smartest Store in the World competition: https://www.globalconvenience.com/smart/home/
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    22 min
  • Rachel Moses of Electrify America on Why the Charging Infrastructure Story in the U.S. Is Just Getting Started

    Rachel Moses of Electrify America on Why the Charging Infrastructure Story in the U.S. Is Just Getting Started
    Jun 23 2026
    How has the ultra-fast charging infrastructure in America matured to where the stop itself fits naturally into a driver's journey? Rachel Moses, senior director for sales, marketing and business development at Electrify America, makes the case that the U.S. EV market is growing through its headwinds, not retreating from them. Hear about regional growth patterns, the education gap, and the growing role convenience retailers are playing in building out the network nationwide. With special guest: Rachel Moses, Senior Director for Sales, Marketing and Business Development, Electrify America Hosted by: Carolyn Schnare and Dan Munford
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    29 min
  • Bowser Bean’s Haydn Tierney on How Coffee, Food, and Consistency Drive Growth

    Bowser Bean’s Haydn Tierney on How Coffee, Food, and Consistency Drive Growth
    Jun 9 2026
    Bowser Bean Managing Director Haydn Tierney joins Dan Munford to discuss how the Australian retailer built a strong regional convenience brand around premium coffee, quality food, and customer experience. With special guest: Haydn Tierney, Managing Director, Bowser Bean/Vantage Fuels Pty Ltd Hosted by: Dan Munford
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    14 min
  • Matt Keogh Explains Why 7-Eleven Australia Bets Big on Gen Z

    Matt Keogh Explains Why 7-Eleven Australia Bets Big on Gen Z
    May 26 2026
    7-Eleven Australia’s Chief Commercial Officer Matt Keogh joins host Dan Munford to discuss how the retailer is reshaping its strategy around Gen Z, food-led growth, and digital innovation. He shares plans for major store expansion alongside a strong omnichannel offer and an increased focus on fresh, trend-driven food ranges. The conversation also explores how technology and changing consumer habits are driving the next phase of convenience retail in Australia. With special guest: Matt Keogh, Chief Commercial Officer, 7-Eleven Australia Hosted by: Dan Munford
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    14 min
  • Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra

    Centra’s Cormac Dawson on Blending Local Insight with National Scale at Centra
    May 12 2026
    Ireland’s Centra is evolving beyond traditional convenience, combining local retail expertise with national scale to meet changing customer expectations. Cormac Dawson shares how the brand is driving growth through foodvenience, operational efficiency, and a strong community connection. From coffee innovation to next-generation store formats, discover how Centra is shaping the future of convenience retail. With special guest: Cormac Dawson, Sales Director, Centra Hosted by: Dan Munford and Carolyn Schnare Related Links: Centra Deli Drama: https://www.youtube.com/playlist?list=PLlEE_dmAuCfEIARb3RuZqrUrv6uq59B4d
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    26 min
  • DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce

    DMALL CEO Marcus Spurrell on What the West Can Learn From China’s Agentic Commerce
    Apr 28 2026
    DMALL in China is redefining how technology powers retail, from AI-driven pricing to unified commerce platforms. DMALL CEO Marcus Spurrell explores how agentic commerce, real-time data and digital ecosystems are transforming the retail landscape with hosts Martin Bailie, founder and CEO of MWB Advising, and Carolyn Schnare. Find out what Western retailers can learn from China’s rapid pace of innovation. With special guest: Marcus Spurrell, CEO, DMALL Hosted by: Carolyn Schnare and Martin Bailie Related Links: See Wumart and DMALL's entry profile in the Insight 'Smartest Store in the World:' competition https://www.globalconvenience.com/smart/entries/wumart-xueqing-road-store-beijing-china/
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    36 min
  • Brett Barclay on Australia’s Convenience Channel

    Brett Barclay on Australia’s Convenience Channel
    Apr 14 2026
    Recorded live at the AACS Connect 26 Summit in Sydney, host Dan Munford is joined by Brett Barclay, director at CMA. Hear the latest data shaping Australia’s convenience channel from tobacco disruption and beverage growth to emerging impacts from GLP-1 and shifting consumer spend, Barclay offers a clear view of the pressures and opportunities ahead. With special guest: Brett Barclay, Director, CMA Hosted by: Dan Munford
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    15 min