As leaders grow, it’s easy to lose touch with day-to-day team life. Taylor Scott reveals how staying curious, humble, and conversational can prevent emotional disconnect from creeping in.

Takeaways:

• Stay curious about your people and how they’re doing
• Make time for walk-and-talk conversations to stay close to the work
• Show consistent interest to help your team feel seen and supported

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Taylor Scott shares a daily leadership habit that transforms distraction into purpose. Learn how focusing on the important (not just the urgent) helps create clarity and alignment within teams.

Takeaways:

• Set clear goals to focus your team and drive momentum
• Align daily action with long-term vision through SMART goals
• Celebrate small wins to keep teams connected and motivated

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

Emotional intelligence is essential to great leadership. Taylor Scott breaks down the four components of EQ and how they impact team dynamics, performance, and leadership presence in hospitality.

Takeaways:

• Strengthen self-awareness to lead with consistency under pressure
• Read emotional cues to connect with empathy and intent
• Manage relationships with balance to create team harmony

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.