This time, one of us talks about navigating a very posh awards dinner...without knowing the location. The other tries to make sense of the multi-million dollar Pokémon card craze. We find out what it actually takes to run over 30 miles without collapsing. And finally, Russ takes on James' terrifying new quiz: 'Duck Duck Deepfake.' This episode is brilliant, with a questionable amount of ServiceNow content.

After nearly a year off, the Service Ducks are back to talk all things ServiceNow, Disney shoulder buddies, and the AI takeover we apparently slept through. It’s a chaotic catch-up featuring James’ jet-setting adventures, everyday AI confessions, and the usual dose of mild gripes and questionable wisdom.

Welcome to the Service Ducks podcast! In this episode, James and I will be tackling a topic that can make even the most confident of us break out in a cold sweat - asking for help effectively. But don't worry, we've got you covered with some practical tips on how to approach others and ask the right questions, all while keeping a smile on your face. We'll be sharing advice on the best ways to phrase your questions and approach others in a respectful and effective way. And of course, we won't leave you hanging without some laughs - we'll be injecting some humour into the discussion with our top tips on how to choose the perfect seat on a train. Plus, we might even reveal if I'll finally get my hands on a ServiceNow Personal Development instance live! Whether you're a seasoned pro or just starting out in the ServiceNow industry, join us for an entertaining and informative episode that's sure to leave you with a few laughs and some valuable insights. Who knows, you might even learn something new!

Email: talktotheduck@service-ducks.com #serviceducks

#talktotheduck

Get ready for a wild ride as James and Russ take a sneak peek at ServiceNow's "Xanadu" release 🚀, where they uncover cool new features like Now Assist enhancements 🤖 and the latest Gen AI magic 🧠. But it's not all tech talk—James shares his crazy plan to run an ultra marathon 🏃‍♂️, and the duo swaps stories of summer holiday chaos with kids running wild 🏖️👧👦. They’ll also vent about the headache of store apps not being available on ServiceNow PDIs 😤. It's the perfect blend of tech geekery and summer shenanigans! 🎉

Join us in this special episode as James and I sit down with two powerhouse content creators, Justin Meadows and Jace Benson. These guys are behind some of the greatest ServiceNow social content known to man! 🎉 Broadcasting straight from the heart of the ServiceNow Knowledge 24 event in Las Vegas, we were treated to a surprise appearance by Justin Meadows himself, adding an extra layer of excitement to our conversation. We delved into the art of making connections and the essence of networking events, sharing insights and experiences that are invaluable for anyone navigating the industry. 💼 From discussing the highlights of the keynote to exploring the cutting-edge advancements in GenAI, we left no stone unturned. But it wasn't all business; we also dished about the after-parties, the coveted swag, and soaked in the general vibe of the electrifying atmosphere pulsating through Vegas. 🌟 Tune in to catch all the excitement and insider scoop from the epicentre of ServiceNow's Knowledge 24 event! 🎤 Socials: Jace: LINKEDIN: https://www.linkedin.com/in/jacebenson/ WEBSITE: https://jace.pro/ Justin: LINKEDIN: https://www.linkedin.com/in/justinmeadows/ YOUTUBE: https://www.youtube.com/@JustinMeadows WEBSITE: https://justin.house/ OTTERLY OWLSOME PODCAST: https://open.spotify.com/show/6BrzDpcDRONhgQujusl6rt?si=a80100a7ed9a45c2

🎙️ Welcome to this new episode of the Service Ducks Podcast, where James and Russ dive deep into the world of ServiceNow! James kicks things off by sharing his recent purchase of a Tesla, offering insights into how innovative technology extends beyond the realm of ServiceNow.

From there, the conversation seamlessly transitions to Russ's recent trip to New York 🗽, peppered with anecdotes and observations that tie back to the world of IT service management. But the real highlight of the episode is James's recap of his presentation at the recent London ServiceNow Developer Meetup 🌐. The duo dissects James's nerves and unpacks the success of his engaging talk, shedding light on the latest developments in ServiceNow.

As passionate ServiceNow enthusiasts, James and Russ also take a deep dive into the latest features and highlights of the ServiceNow Washington release, providing listeners with valuable insights and updates. And just when you think the excitement couldn't get any higher, James introduces a brand-new game inspired by the world of ServiceNow 🎮, adding a thrilling twist to the episode's conclusion.

Tune in for an engaging discussion filled with ServiceNow insights, tech talk, and a dash of gaming excitement! 🚀

Join us on the latest episode of the Service Ducks Podcast 🎙️ as we dive deep and reflect into the inspiring stories of individuals who have left a lasting impact on our ServiceNow careers. 🏆💡👨‍💼

In this episode, we explore the pivotal moments, invaluable lessons, and profound influences that these remarkable people have had on our professional lives.

Whether they were mentors, colleagues, or leaders, their guidance and wisdom have shaped us into the professionals we are today. Tune in for a heartfelt conversation filled with anecdotes, insights, and gratitude.🤝

#ServiceNow #ServiceNowCommunity #InspirationalPeople

🎙️🏛️🔥 In this captivating episode, join us as we sit down with Jeremy Duncan, a certified platform architect and a certified master architect at ServiceNow, as he takes us on an enlightening journey through his career and passions. 🚀🌟

Firstly, we delve into the world of certified master architects - what sets them apart from technical architects, and the significance of strategy and governance in their role. Jeremy shares his valuable insights into the importance of these aspects and how they shape his approach to problem-solving and solution design. 🏗️🔍

Beyond his impressive professional accomplishments, we get to explore Jeremy's philanthropic endeavours, particularly his involvement with "Welcome.us" and "ServiceNow.org." His impactful work on the humanitarian front is truly inspiring and has earned him the prestigious Human Impact Award. 🤝🌍🏆

But it's not all business and serious talk - we also discover some of Jeremy's lighter interests and hobbies. From saying "yes" to swag, discussing all things lightsabers, and his love for camping, we see the multifaceted aspects of his personality. 💼✨⛺

Surprisingly, Jeremy's journey includes ten years of experience as a police officer, giving us a glimpse into his dedication to public service. Additionally, we learn about his passion for traveling baseball, which adds yet another dimension to his fascinating life. 🚓⚾🌎

Throughout the conversation, it becomes evident that experience plays a pivotal role in becoming a successful certified master architect. Jeremy's diverse background and vast array of interests have undoubtedly shaped him into the accomplished professional he is today. 🛤️🧩📚

Tune in for an episode filled with valuable insights, inspiring tales, and the story of an individual who has truly made a difference in both the corporate world and the humanitarian sphere. Whether you're fascinated by technology, philanthropy, lightsabers, or baseball, this episode has something for everyone. Don't miss the chance to be inspired by the incredible journey of Jeremy Duncan, a certified master architect who has left a lasting impact on the world around him. 🎧🌟🌏