After nearly a year off, the Service Ducks are back to talk all things ServiceNow, Disney shoulder buddies, and the AI takeover we apparently slept through. It’s a chaotic catch-up featuring James’ jet-setting adventures, everyday AI confessions, and the usual dose of mild gripes and questionable wisdom.

Welcome to the Service Ducks podcast! In this episode, James and I will be tackling a topic that can make even the most confident of us break out in a cold sweat - asking for help effectively. But don't worry, we've got you covered with some practical tips on how to approach others and ask the right questions, all while keeping a smile on your face. We'll be sharing advice on the best ways to phrase your questions and approach others in a respectful and effective way. And of course, we won't leave you hanging without some laughs - we'll be injecting some humour into the discussion with our top tips on how to choose the perfect seat on a train. Plus, we might even reveal if I'll finally get my hands on a ServiceNow Personal Development instance live! Whether you're a seasoned pro or just starting out in the ServiceNow industry, join us for an entertaining and informative episode that's sure to leave you with a few laughs and some valuable insights. Who knows, you might even learn something new!

Email: talktotheduck@service-ducks.com #serviceducks

#talktotheduck

Get ready for a wild ride as James and Russ take a sneak peek at ServiceNow's "Xanadu" release 🚀, where they uncover cool new features like Now Assist enhancements 🤖 and the latest Gen AI magic 🧠. But it's not all tech talk—James shares his crazy plan to run an ultra marathon 🏃‍♂️, and the duo swaps stories of summer holiday chaos with kids running wild 🏖️👧👦. They’ll also vent about the headache of store apps not being available on ServiceNow PDIs 😤. It's the perfect blend of tech geekery and summer shenanigans! 🎉