What does it really take to choose the right fulfillment model for your business? When should brands keep fulfillment in-house, and when does it make sense to move to a 3PL or 4PL partner?

In this episode, we sit down with Maggie Barnett, CEO of LVK Logistics and COO of ShipHero, to unpack the realities behind modern fulfillment operations and what businesses need to know before outsourcing logistics.

Here's what you'll learn:
→ The key differences between 1PL, 3PL, and 4PL models
→ When in-house fulfillment starts to break down
→ The pros and cons of outsourcing fulfillment
→ What makes a strong 3PL partner
→ Why 4PL models can struggle operationally
→ How fulfillment strategy impacts customer experience
→ The future of logistics technology and AI in fulfillment

If you're trying to scale fulfillment, improve operational efficiency, or figure out the right logistics strategy for long-term growth, this episode offers a practical, experience-driven look at what actually works.

⬇️ Follow Maggie!
https://www.linkedin.com/in/maggiembarnett/

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

👀 Think you'd be a great fit for our show? Apply to be a podcast guest:
https://www.secretlifeofinventory.com/apply-to-be-our-guest/

0:00 - Teaser
0:21 - Intro
1:29 - Maggie’s Background in Supply Chain
3:06 - Juggling Roles: CEO of LVK Logistics & COO of ShipHero
4:41 - Defining the Fulfillment Landscape: 1PL vs. 3PL vs. 4PL
6:40 - How to Choose the Right Fulfillment Model
7:36 - When In-House Fulfillment Starts to Break Down
8:29 - Real Growth vs. Temporary Operational Chaos
9:36 - Red Flags in the 4PL Model
13:03 - Where 4PLs Break Down Operationally
13:43 - The Impact of Peak Season Demand Spikes on 4PLs
14:55 - The Reputation Risk of Outsourced Execution
15:45 - Do 4PLs Have Better Tech?
17:52 - Evolution of the 4PL Model
19:15 - Impact of ShipHero’s Pivot from 4PL to 3PL
22:01 - Pros and Cons of a 3PL Model
23:52 - Top Qualities to Look For in a 3PL Partner
25:30 - Do Companies Use Multiple 3PLs?
26:06 - Cost Comparison: 3PL vs. 4PL
27:09 - Biggest Takeaways from ShipHero’s 3PL Pivot
28:24 - The Exact Breaking Point for ShipHero’s 4PL
29:17 - The First Metric to Improve After the 3PL Pivot
30:26 - The Future of Logistics Tech and Fulfillment
31:56 - Could AI Eventually Fix the 4PL Model?
32:45 - Extending In-House Operations Before Outsourcing
33:52 - Which Brands Should Stay In-House Longer?
34:22 - Fulfillment Strategy for Multi-Channel Brands
35:05 - The Absolute Best Time to Move to a 3PL
36:13 - How to Diagnose a Struggling Fulfillment Partnership
38:01 - Core Principles for Long-Term Fulfillment Success
39:13 - Outro

✅ Try inFlow Inventory for free and never run out of stock:
https://www.inflowinventory.com/

🎧 Stream our Secret Life of Inventory podcast:
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory

If you’ve ever wondered whether you should use lot numbers or serial numbers to track your inventory, this episode breaks it down in a clear, practical way.

We cover what each system is, what information it stores, which industries rely on it, and when to use one over the other. You’ll also learn best practices and how inventory software can make tracking more scalable and accurate.

Whether you’re improving your current process or building one from scratch, this episode will help you make better decisions about how you track your products!

0:00 - Teaser
0:15 - Intro
1:27 - What is a lot number?
2:14 - What information is stored inside a lot number?
3:13 - What does a lot number look like?
3:42 - Which industries rely the most on lot number tracking?
4:15 - What are the benefits of tracking by lot numbers?
8:05 - What are the best practices for lot number tracking?
10:30 - How do you track products by lot number with inventory software?
11:56 - What are serial numbers? How are they different?
13:05 - What other information is stored inside a serial number?
13:25 - What are the benefits of serial number tracking?
16:13 - What are the best practices for serial number tracking?
18:08 - When to use lot numbers versus serial numbers?
19:28 - Outro

Podcast Produced by: inFlow Inventory
Hosted by: Jared Plumb & Melinda Tse

✅ Try inFlow Inventory for free and never run out of stock:
https://www.inflowinventory.com/

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

🎧 Stream our Secret Life of Inventory podcast:
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory #batchtracking #lottracking #lotnumbers #serialnumbers

What does it really take to build, scale, and sustain a modern manufacturing business? How do leaders balance operational efficiency, workforce challenges, and long-term succession planning in an industry that’s constantly evolving?

In this episode, we sit down with Jim Vinoski to unpack 16 years at General Mills and explore what it takes to navigate today’s manufacturing landscape. From overcoming food production challenges to understanding the root causes of inefficiency, we break down practical strategies that manufacturers can apply right away. We also dive into the human side of operations—building strong talent pipelines, embracing second-chance hiring, and addressing age bias to create more resilient, high-performing teams.

We’ll also explore leadership, capital, and the future of manufacturing—covering everything from raising funds and navigating family business succession, to evaluating private equity vs. ESOPs to prepare your business for a successful exit.

If you're thinking about scaling your operations, strengthening your workforce, or planning for the future, this episode offers a grounded, experience-driven perspective on what actually works.

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

⬇️ Follow Jim!
YouTube: https://www.youtube.com/@manufacturingtalks5250
LinkedIn: https://www.linkedin.com/in/jimvinoski/
Substack: https://manufacturingtalks.substack.com/
https://www.manufacturingtalks.com/

📖 Resources:
The E-Myth Revisited: https://www.goodreads.com/book/show/81948.The_E_myth_Revisited

✅ Try inFlow Inventory for free and never run out of stock:
https://www.inflowinventory.com/

Podcast Produced by: inFlow Inventory
Hosted by: Jared Plumb & Melinda Tse

0:00 - Teaser
0:24 - Intro and welcome to Secret Life of Inventory
1:49 - Lessons from 16 years at General Mills
2:42 - Overcoming food manufacturing challenges
3:37 - Most valuable lessons
6:09 - Modern tech trends & industrial evolution
7:30 - Jim’s earliest memory that defined his perspective on manufacturing
8:52 - How Jim's experiences influenced his consulting approach
9:53 - The root cause of operational inefficiency
11:58 - The current state of onshoring & regulations
12:50 - Essential solutions for modern manufacturers
13:52 - Building a talent pipeline for small shops
17:08 - The power & success of second chance hiring
21:14 - Tackling age bias and intergenerational dynamics
25:11 - Creating a perfect work culture
30:04 - Practical leadership advice
31:07 - Hiring advantages: small business vs. big corporate
33:37 - How to raise capital for manufacturing
38:08 - Obstacles in family business succession
40:05 - Mentoring the next generation of workers
40:50 - Government programs and training grants
41:55 - Private equity vs. ESOPs
44:57 - Alternatives to exiting the space
45:42 - Key strategies for scaling and future exits
48:05 - Making your financials attractive to buyers
49:35 - Outro

🎧 Stream our Secret Life of Inventory podcast:
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory #secretlifeofinventory #manufacturing #jimvinoski

How do inclusion, sustainability, and innovation shape the future of supply chains? And what does it take to build a community that truly elevates underrepresented voices in the industry?

In this episode, we’re joined by Sarah Barnes-Humphrey—creator and host of Let’s Talk Supply Chain and Women in Supply Chain, founder of the non-profit Blended Pledge, and a #1 Amazon Best-Selling Author. We explore her journey as a trailblazer in the supply chain space, her work advocating for equity and representation, and why community-driven leadership is essential for meaningful, long-term change.

It’s a conversation about building more inclusive, sustainable supply chains, and the leaders pushing the industry forward.

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

Follow Sarah!
Let's Talk Supply Chain: https://letstalksupplychain.com/
Blended: https://blendedpodcast.libsyn.com/
YouTube: https://www.youtube.com/@LetsTalkSupplyChain/videos
LinkedIn: https://www.linkedin.com/in/sarahbarneshumphrey/
IG: https://www.instagram.com/sarahbarneshumphrey/
FB: https://www.facebook.com/letstalksupplychain
Buy her best-selling book: https://www.amazon.ca/Buried-Her-French-Press-Finding/dp/1544549466
Join her supply chain community: https://letstalksupplychain.com/what-is-the-secret-society-of-supply-chain-with-sarah-barnes-humphrey/

✅ Try inFlow Inventory for free and never run out of stock:
https://www.inflowinventory.com/

0:00 - Teaser
0:21 - Intro
1:34 - How did you get involved in the supply chain industry?
2:49 - What are common misconceptions?
3:59 - How was the transition from sales to marketing?
4:59 - What inspired you to start your podcast?
7:56 - Why is inclusion important?
10:45 - What are the challenges for minorities in supply chain?
12:14 - How can you build more inclusive teams?
13:35 - Have you experienced any pushback or skepticism?
14:54 - Why is it important to send your team to industry events?
16:52 - Have you noticed a shift since advocating for women?
17:56 - Where does 80% of greenhouse gas emissions come from?
20:26 - How do you implement sustainability into your supply chain?
22:08 - What's a real-world example of sustainability done well?
23:36 - How are companies approaching digital transformation?
26:11 - What tech is emerging?
28:36 - How can businesses balance the human side and AI?
31:02 - What emerging tech do you think will have a huge impact in the future?
33:18 - What's your favourite thing about working in the supply chain?
35:07 - How do you be a good leader?
36:32 - How do you break into the supply chain industry?
39:37 - Outro

🎧 Stream our Secret Life of Inventory podcast:
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#secretlifeofinventory #inventory #inventorymanagement #inflow #inflowinventory #sarahbarneshumphrey #supplychain #letstalksupplychain #womeninsupplychain #inclusion

Asset tracking barcodes help businesses stay organized, reduce losses, and make better decisions about the equipment and tools they rely on every day. In this episode, we break down what asset tracking really means, which businesses benefit most, and how to get started with a barcode system.

Whether you’re managing IT equipment, tools, vehicles, or high-value assets, this walkthrough covers the fundamentals (plus practical considerations on hardware, reporting, and best practices), so you can build an asset-tracking process that actually works!

✅ Try inFlow Stockroom for an easy scan-in and out workflow!
https://www.inflowinventory.com/inflow-stockroom

▶️ Barcode resources:
https://youtu.be/4hs5tq12s7M
https://youtu.be/zSfymC0OPt0
https://youtu.be/XcluJ7s1BHA

Podcast Produced by: inFlow Inventory
Hosted by: Jared Plumb & Melinda Tse

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

Timestamps:
0:00 - Teaser
00:13 - Intro
2:14 - What counts as a business asset?
5:18 - What is asset tracking?
7:11 - Why should businesses track their assets?
9:20 - What types of businesses benefit from asset tracking?
11:26 - How do you implement asset tracking barcodes?
15:31 - What hardware do you recommend?
17:30 - Why is generating reports important?
21:29 - What are the downsides of asset tracking?
23:59 - What are the best practices for asset tracking?
27:59 - Outro

🎧 Stream our Secret Life of Inventory podcast:
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory #assettracking #barcodes

What’s happening behind the scenes in modern manufacturing? How are robotics, cobots, and AI transforming operations—and how can companies attract and reskill the next generation of talent?

In this episode, we sit down with Jake Hall, the Manufacturing Millennial, to uncover practical strategies for reskilling employees, balancing new technology with real-world challenges, and attracting the next generation of talent. Plus, get insights on emerging trends, sustainability initiatives, and how to use social media to showcase your manufacturing brand.

Packed with actionable takeaways, this episode is a must-listen for anyone looking to modernize and future-proof their operations!

🎙️ Visit our website for show notes:
https://www.secretlifeofinventory.com/

🔨 Follow Jake & The Manufacturing Millennial!
https://www.linkedin.com/in/jacobrhall/
https://www.linkedin.com/company/the-manufacturing-millennial/

0:00 - Teaser
0:24 - Intro
1:39 - How did you get into the world of manufacturing and automation?
2:53 - What kinds of automation systems did you help implement?
6:37 - How does your approach shift when dealing with large vs. smaller businesses?
9:03 - How do you encourage employees to reskill?
12:25 - What types of technology did you work with?
14:14 - Was there one system or tool that really surprised you?
18:15 - Are robots taking jobs humans don't want to do?
21:41 - What's the difference between robots and cobots?
25:22 - What's an example of a cobot?
29:21 - How do you get started with robots and cobots?
31:00 - What technology has stood the test of time?
35:49 - How have customers' needs changed?
39:07 - What content from the Manufacturing Millennial resonates the most with people?
41:57 - What opportunities have you received as the Manufacturing Millennial?
43:49 - What advice do you have for manufacturers looking to leverage social media?
46:11 - What types of content do you think perform best?
48:14 - How did you get involved with helping students?
54:33 - Can you share more about your Robot Dogs?
56:21 - What's the coolest automation you've done or seen?
57:39 - What do you enjoy about conferences?
59:32 - What emerging trends are standing out the most right now?
1:01:47 - What sustainability initiatives are you seeing?
1:04:21 - What does the future of manufacturing look like?
1:06:52 - How would you attract Millennials and Gen Z into manufacturing?
1:09:05 - Which social media platforms work best?
1:10:46 - What mistakes do companies make with their social presence?
1:11:09 - What company is doing it right?
1:12:17 - To start, where should companies modernize?
1:13:04 - What's one thing you want every manufacturer to remember?
1:13:38 - Outro

✅ Try inFlow Inventory for free and never run out of stock:
https://www.inflowinventory.com/

🎧 Watch Secret Life of Inventory on YouTube!
https://youtube.com/playlist?list=PLZPdD9vxalF-TD_uxHmFsPkP5638NrU8-&si=7YIruVL0daUgxCBt

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory

What’s really happening behind the scenes of modern warehouses? How are companies using AI, sustainability strategies, and smart inventory practices to stay ahead? In this episode, we sit down with Kevin Lawton, host of The New Warehouse, to uncover the trends, strategies, and stories shaping today’s warehouse operations.

Topics Covered:
• Kevin’s inspiration and lessons from hosting The New Warehouse
• Emerging trends in warehousing and AI solutions
• Inventory control best practices and warehouse layout tips
• Sustainability and standardization strategies
• Risk management and creative approaches to returns
• Metrics that matter and what’s next in the industry

Whether you’re running a warehouse, managing inventory, or curious about logistics, this episode is packed with actionable insights!

⬇️ Follow Kevin!
https://www.linkedin.com/in/kevinclawton/
https://www.thenewwarehouse.com/

0:00 - Teaser
0:15 - Intro
1:57 - Kevin's backstory
3:44 - What inspired you to start The New Warehouse?
9:24 - Are there any exciting trends in warehousing?
17:56 - What AI solutions are making a real impact?
19:41 - How are midsize vs. large operations adapting differently?
23:09 - What big changes have you seen in the past decade?
23:09 - Can you share sustainability tips in warehousing?
27:37 - What are best practices for inventory control?
34:37 - What are common warehouse layout mistakes?
38:19 - What does standardization look like in a warehouse?
44:50 - How does quality assurance look like in a warehouse?
48:15 - What's often overlooked in risk management?
54:21 - What are creative strategies for managing returns?
1:02:34 - What metrics matter when managing returns?
1:03:43 - Rapid fire questions
1:04:44 - Which podcast episodes would you recommend?
1:05:52 - What exciting things are coming up next?
1:07:01 - Outro

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #inflow #inflowinventory #secretlifeofinventory #warehousing #thenewawarehouse #thenewwarehousepodcast #supplychain #logistics #AIinWarehousing #sustainability

Inventory can make or break a business, but managing it isn’t just about crunching numbers—it’s about strategy. In this episode, we're joined by the inventory legend, Jon Schreibfeder, President of Effective Inventory Management (EIM) and author of Achieving Effective Inventory Management (now in its 7th edition).

With over 45 years of experience guiding thousands of companies worldwide, Jon shares practical insights that help businesses rethink their approach to stock.

We cover:
• How to decide which products deserve a spot in your inventory
• Identifying and eliminating obsolete or unwanted stock
• Common causes of stockouts, and how to balance sporadic vs. steady demand
• Forecasting mistakes and how to improve accuracy
• Adjusting for lead times and safety stock in uncertain conditions
• The EOQ formula: what it is and when it works
• Best practices for replenishment and how software/automation fits in
• Warehouse layout, habits, and cycle counting made easier
• Which KPIs actually matter when measuring success
• ROI timelines and where Jon sees the future of inventory management

If you’ve ever asked yourself, “Am I carrying too much stock—or not enough?” this episode is packed with frameworks, strategies, and stories to help you find the right balance.

📖 Resources:
• Follow Jon! https://www.linkedin.com/in/jon-schreibfeder-7433524/
• Calculate your carrying cost: https://effectiveinventory.com/inventory-management-tools/carrying-cost/
• Sell excess inventory (in the U.S.): https://www.warehousetwo.com/

0:00 - Intro
1:40 - How did you get into the world of inventory?
2:56 - What inspired you to start Effective Inventory Management Inc?
4:47 - What are common misconceptions in inventory?
5:57 - What do your services include at EIM?
7:00 - What’s one of your most memorable client stories?
11:05 - What are the most common inventory challenges?
12:16 - How do businesses decide what items truly deserve a place in their inventory?
18:27 - How do you identify obsolete inventory?
20:57 - What’s the best way to get rid of unwanted stock?
23:01 - Which sites do you recommend selling on?
23:33 - What’s the most common reason to run out of stock?
23:50 - How do you handle sporadic vs. steady demand?
30:45 - Where do most businesses go wrong with demand forecasting?
32:51 - The meaning of usage, sales, and disbursements
35:28 - How should businesses adjust for lead times and safety stock?
42:30 - Are there common traps companies fall into while chasing incentives?
40:04 - What is the EOQ formula and how is it used?
50:55 - What should you consider in the replenishment process?
51:10 - What role do software and automation play?
57:26 - What do you look for in a warehouse?
1:00:06 - What operational habit or process should warehouse teams adopt?
1:03:03 - How do you make cycle counting easier?
1:08:06 - How do you measure success with KPIs?
1:17:09 - How long does it usually take for clients to see ROI?
1:19:18 - Where do you see the future of inventory management?

Stay connected:
https://www.facebook.com/inFlowInventory/
https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventory
https://www.instagram.com/inflow.inventory/
https://www.tiktok.com/@inflowinventory
https://twitter.com/inflowinventory

#inventory #inventorymanagement #demandforecasting #effectiveinventorymanagementinc #inflow #inflowinventory