This episode does not hold back, covering many angles and challenging topics. Rachel Jackson, a freelance crowd management and event operations professional and I discuss the change in crowd behaviour post lockdown, the challenges and opportunities facing women who work in security and safety, Zone Ex, burnout and more. Rachel does not hold back in her honesty and wisdom of her experience in working major events at home and abroad, which I hope will inspire and "enfire" you as you listen.

Rachel's LinkedIn: https://www.linkedin.com/in/rachel-kate-jackson/

Ise's website: https://www.isemurphy.com

Buy me a coffee: https://buymeacoffee.com/isemurphy

Marcel, who is Senior Lecturer in Crowd Science at Manchester Metropolitan University is a friend, colleague and teacher, whom I met when studying the MSc in Crowd Safety and Risk Analysis. There were many routes this episode could have gone down has I had so many questions to ask. What I value about Marcel is his exceptionally unique perspective and outlook on life and situations, always challenging me to see things differently. This approach has aided him in developing unique solutions to challenges at the major marathons he works on across the globe. In this discussion, he shares his experience of responding to a bomb threat at one of the marathons he worked on, demonstrating the importance of training, experience and self awareness when working in a control room. We discuss an important event in his military career, his journey to crowd science, deviant behaviour in audiences and the importance of working as a team.

Marcel’s LinkedIn: https://www.linkedin.com/in/marcel-altenburg-596382123/

Ise's website: https://www.isemurphy.com

Buy me a coffee: https://buymeacoffee.com/isemurphy

John Dundas, a Radio and Spectrum Manager for major events, provides insight into the world of spectrum management and how this work underpins Command, Control and Communications, sharing how his unique background taught him problem solving.

I learn just how much work goes into spectrum planning and how events cannot operate without good strategies. Learn how this is key to interoperability, what we can learn from Manchester Arena attack and Astroworld, and the critical importance of the big red button. We discuss the debated use of code words and key protocol tips for operating a radio. I have always been amazed by John’s breadth and dept of experience and hope you will enjoy this episode as much as I did.

John's LinkedIn: https://www.linkedin.com/in/johndundas/

Ise's website: https://www.isemurphy.com

Buy me a coffee: https://buymeacoffee.com/isemurphy

Some of the initialisms include:

C3 - Command, Control, Communication

FA - Functional Area

Glasgow 2014 - Commonwealth Games

Code Words: Link to Episode 2 with Janthea