Meet James Troup: President and Chief Executive Officer of Gateway Rehabilitation Center (GRC)

Recovery sticks when care meets real life, not the other way around. That’s the spirit behind our conversation with James Troup, CEO of GRC, who walks us through how a 50-year legacy provider rebuilt itself into an advanced recovery network focused on mind, body, and spirit. We explore what makes their model different—individualized, evidence-based treatment paired with family programming, 16 locations across southwestern Pennsylvania, and statewide telehealth that removes distance as a barrier to care.

James shares how GRC wraps services around each person’s needs, from co-occurring mental health support to medical care and practical resources, and how they keep people engaged after discharge through an app and consistent check-ins. We dig into the power of relationship-driven outreach with hospitals, employers, and schools, which turns referrals into trusted bridges for those ready for help. Along the way, we hear the community’s voice: the stories people share when they spot a GRC logo and talk about a brother, cousin, or friend whose life changed because someone made treatment feel safe and close.

We also highlight an unexpected edge: a boxing academy that weaves physical activity into recovery. It’s not a gimmick—it’s a structured, coached practice that helps reduce stress, build discipline, and create wins people can feel in their bodies. When staff jump in for workouts, it models healthy coping and narrows the gap between provider and patient. The result is a network that stays connected across settings and seasons, proving that holistic care can be both compassionate and operationally strong.

If this conversation resonates, share it with someone who needs a path forward, subscribe for more grounded stories and tools, and leave a quick review to help others find the show. One day longer, one day stronger.

To learn more about GRC’s Advanced Recovery Network visit:
https://www.GatewayRehab.org
GRC’s Advanced Recovery Network
Multiple Southwestern Pennsylvania Locations
800-472-1177