Épisodes

  • Mindset In Motion with Debbi DiMaggio

    Mindset In Motion with Debbi DiMaggio
    Feb 27 2026
    What if the only thing standing between you and your next breakthrough is the decision to move before you feel ready? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Debbi DiMaggio. Debbi shares how clarity, belief, and relentless action shaped her 35 year career in real estate and her life beyond it. From writing down ten things she wanted at age 25 to building a thriving business during the Great Recession, Debbi reveals how mindset in motion became her secret weapon. She explains why most agents do not need more motivation. They need movement. Debbi also opens up about running the LA Marathon with almost no training, launching a company in one of the toughest markets in history, and writing her fifth book Mindset in Motion. Through real stories and practical wisdom, she breaks down her five step framework that turns intention into aligned action. This conversation is a masterclass in momentum, resilience, and activating your potential when it matters most. If you are ready to stop waiting and start moving, share this episode with a fellow agent, subscribe to the podcast, and commit to one bold action today that moves you closer to your goal. Highlights 0:00 - 3:00 Missing Link Between Goals and Results Why goals stall without a methodMotion beats waiting for motivationAction creates momentum and confidenceWhat you will learn in this episode 3:00 - 14:48 Debbi's Path Into Real Estate Why she avoided real estate growing upThe ten things list that gave her directionStarting in San Francisco rentals pre internetHow rentals turned into a long term pipeline 14:48 - 28:42 Why She Wrote Mindset In Motion A Ted talk course triggered the ideaShe needed a clear repeatable messageTurning life wins into a frameworkMarathon story as the proof point 28:42 - 39:55 The Five Step Method Get clear on one specific goal Choose belief before the howInternalize with writing and visionActivate with people resources and accountability 39:55 - 1:05:49 Momentum Habits and Routine Smallest move when stuck get up and leave homeProtect mornings from noise and distractions Her early routine meditation water meetings One on ones to build relationships and referrals 1:05:49 - 1:17:54 Challenge and Closing Seven-day challenge to build momentum Start with ten minutes of daily meditation BNI and community to stay in motion How to connect and what comes next Quotes: "Action builds momentum. Momentum builds confidence, and confidence delivers results." – Debbi DiMaggio "No is not an option. I finish what I begin." – Debbi DiMaggio "You never know unless you ask." – Debbi DiMaggio "I never know what is going to happen. I am always looking for the magic." – Debbi DiMaggio To contact Debbi DiMaggio, learn more about her business, and make her a part of your network, make sure to follow her Website, Podcast, X, Instagram, Facebook, YouTube, and LinkedIn. Connect with Debbi DiMaggio! Website: https://www.debbidimaggio.com Podcast: https://youtube.com/@debbidimaggio X: https://x.com/debbidimaggio Instagram: https://www.instagram.com/debbidimaggio Facebook: https://www.facebook.com/DiMaggioBettaGroup YouTube: https://youtube.com/@debbidimaggio LinkedIn: https://youtube.com/@debbidimaggio Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #MindsetInMotion #RealEstateExcellence #RealEstatePodcast #DebbiDiMaggio #MindsetMatters #Momentum #TakeAction #PeakPerformance #GoalSetting #HighPerformanceHabits #RealEstateAgentLife #RealtorMindset #AuthenticBrand #Networking #OneOnOnes #Accountability #BNI #MarathonMindset #Resilience #PersonalGrowth
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    1 h et 18 min
  • NEFAR President Kim Knapp: 2026 Playbook for Florida Realtors | AI, Contracts & Leadership

    NEFAR President Kim Knapp: 2026 Playbook for Florida Realtors | AI, Contracts & Leadership
    Feb 20 2026

    If you had to prove your value to every buyer before showing a single home, what would you change first in your process?

    In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Kim Knapp. Kim shares her vision for leading the Northeast Florida Association of Realtors in 2025 with a focus on doing it right and keeping it real. She talks about building stronger volunteer leadership systems, reconnecting members through local councils and training, and pulling top producers closer with a Top Five Forum featuring an NAR economist and business coaching.

    The conversation shifts into the post settlement reality and the mindset agents need to win with buyer agreements, then goes deep on practical AI use in real estate from business ops to marketing and search friendly listing content. Kim also highlights common ethics and contract pitfalls, why agents must stop acting like attorneys, and how quarterly planning and a simple passion plan can turn big goals into real execution.

    Pick one idea from the chapters below and implement it in the next 7 days, then share this episode with one agent who keeps saying the market has changed but has not changed their process.

    Highlights

    00:00 Leading with do it right keep it real

    09:27 Member value and stronger local connection

    18:03 Buyer agreements and the new normal

    20:00 AI for real estate speed and marketing

    33:07 Ethics compliance and contract pitfalls

    41:43 Execution planning and long term growth

    Quotes:

    "If you can think it ask it." – Kim Knapp

    "Anybody can be average without trying." – Kim Knapp

    "Tell it exactly what you want and itll guide you through it." – Kim Knapp

    "I love real estate people and Im glad to be on the in the tribe." – Kim Knapp

    To contact Kim Knapp, learn more about her business, and make her a part of your network, make sure to follow her Website, Instagram, Facebook, and YouTube.

    Connect with Kim Knapp!

    Website: https://www.realdynamicagents.com/

    Instagram: https://www.instagram.com/kimknappjax/

    Facebook: https://www.facebook.com/1kimknapp/

    YouTube: https://www.youtube.com/@CoachKimKnapp

    Connect with me!
    Website: toprealtorjacksonville.com

    Website: toprealtorstaugustine.com

    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.

    #RealEstateExcellence #RealEstate #RealEstateAgents #Realtors #NEFAR #FloridaRealtors #Leadership #TopProducers #BuyerAgency #BuyerBrokerAgreement #PostSettlement #Negotiation #CodeOfEthics #Compliance #Contracts #TransactionCoordinator #CondoInsurance #AIForRealEstate #ChatGPT #MarketingStrategy #BusinessPlanning
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    58 min
  • Tina Priest: Military Spouse to Real Estate Agent Star

    Tina Priest: Military Spouse to Real Estate Agent Star
    Feb 16 2026
    If you had to lose the paperwork and keep only one habit to grow your business this year would it be answering the phone or following up? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tina Priest. Tina shares how her service first mindset shaped her path into real estate through military life social work and operational leadership. She explains why Hover Girl Properties focuses on boundaries transparency and real relationships so clients feel seen not processed, especially when timelines are tight and emotions are high. You will hear practical habits that helped Tina exceed her goal in 2025 including answering unknown calls working weekends when it matters and using Zoom consults to build trust fast with out of town buyers. She also breaks down why follow up creates raving fans, why a transaction coordinator protects your energy, and why the job often continues after closing for military clients who have not even arrived yet. Subscribe to the Real Estate Excellence Podcast and share this episode with one agent who needs a simple playbook for relationships follow up and serving military clients well! Highlights 00:00 - 04:03 Big goals without losing the relationship • 2025 results and 2026 pressure • Next person up mindset • Quality over quantity • Boundaries and team support • Staying present with each client 04:03 - 09:50 From service work to real estate calling • Why operations management mattered • Case work lessons and emotional weight • Military life and moving often • First connection to Hover Girls • Choosing the right season to start 09:50 - 23:58 Property management training ground • What property management taught fast • Setting expectations with owners and tenants • Vendor relationships and real costs • Culture of care and fixing mistakes • Getting licensed and launching with support 23:58 - 35:13 Trust building on Zoom and in person • Ride along learning with Joy and Laura • Staying organized through the process • Zoom consults as relationship accelerators • Military clients and straight talk communication • Listening for details that drive loyalty 35:13 - 01:00:02 Habits that keep the pipeline moving • Put the sign out and answer the phone • Show up weekends when needed • Follow up systems and simple touches • Serving military clients with extra care • Video walkthrough tips and VA realities 01:00:02 - 01:20:00 Stories, curveballs, and wow moments • Creepy showing and keeping a straight face • When there is no training and you pivot • HOA chaos and closing anyway • Doing the unglamorous work to wow clients • Negotiation mindset and closing thoughts Quotes: "People dont care how much you know until they know how much you care." – Tina Priest "I try not to get too focused on like the big numbers but just the person thats coming next." – Tina Priest "I think its being transparent out of the gate." – Tina Priest "Were not done yet." – Tina Priest To contact Tina Priest, learn more about her business, and make her a part of your network, make sure to follow her Website, Instagram, Facebook, and LinkedIn. Connect with Tina Priest! Website: https://hovergirlproperties.com/ Instagram: https://www.instagram.com/hovergirltina/ Facebook: https://www.facebook.com/TinaPriest01/ LinkedIn: https://www.linkedin.com/in/tina-priest-55430b44/ Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #RealEstate #RealEstateAgent #MilitaryMoves #MilitaryRelocation #NavyLife #JacksonvilleRealEstate #Mayport #VAHomeLoan #PropertyManagement #ClientExperience #CustomerCare #RelationshipMarketing #FollowUp #RavingFans #TransactionCoordinator #ZoomConsultation #NewConstruction #HomeBuying #HomeSelling #RealEstateExcellence
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    1 h et 20 min
  • How Christina Swyers Built a Cross-Market Real Estate Business Through Relocation, Leadership, and Grit

    How Christina Swyers Built a Cross-Market Real Estate Business Through Relocation, Leadership, and Grit
    Feb 9 2026
    What would your real estate career look like if you stopped learning and finally acted? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Christina Swyers breaks down the mindset, systems, and discipline that transformed her from a brand-new agent into a multi-state real estate leader. She shares how she rebuilt her entire business after relocating 1,000 miles to Florida, proving that success follows those who take action, stay uncomfortable, and relentlessly meet new people. Her story reveals how the right network, the right brokerage, and the right habits can accelerate success faster than any lead source on the planet. Christina also opens up about the failures, fears, and high-risk decisions that shaped her into the confident entrepreneur she is today. From mastering social media to negotiating through chaos, she explains the psychology behind winning clients and the personal growth required to thrive in real estate. For any agent looking to scale, restart, or finally break through, this episode is a masterclass in the unsexy, daily work that builds a lasting business. If this episode gave you clarity, inspiration, or the push you needed, share it with another agent who needs to hear the truth about what real success really takes. And don't forget to subscribe to the show for more top-tier conversations with the industry's best. Highlights 00:00:00–00:14:40 Christina's Journey, EXP, and Building a Career from Scratch Early career beginnings and misalignments Discovering EXP Realty's model and mission The role of her husband in pushing her into real estate Transitioning from traditional brokerages to cloud-based systems Why EXP appealed to her entrepreneurial mindset 00:14:40–00:27:55 The Power of Networks, Events, and Finding the Right Rooms How top producers leverage events and conferences Building referral networks through personal connections Learning to be "the dumbest person in the room" Accidental leadership and stepping into new roles Why agents fail when they isolate themselves 00:27:55–00:41:10 Choosing a Brokerage and Understanding Your Own Psychology How to evaluate whether a brokerage fits your goals The mindset differences between successful agents and failing agentsUnderstanding your client avatar and personal tendencies Why self-awareness determines long-term success The psychology behind confidence and taking action 00:41:10–00:55:20 Relocating 1,000 Miles and Rebuilding a Business in 30 Days Moving to Florida and starting over with zero contacts Leveraging social media as a relocation engine Identifying feeder markets and lifestyle marketing opportunities Creating early traction through networking and collaboration Using brokerage tools and systems to jumpstart momentum 00:55:20–01:09:10 Social Media Engines, Referrals, and Modern Lead Generation Community spotlight videos and collaborating with businesses Turning Instagram and TikTok into conversation starters Capitalizing on referral relationships with agents nationwide Using DMs to build trust and convert followers to clients Repurposing content across multiple platforms for maximum reach 01:09:10–01:25:54 Negotiation Mastery, Mindset, and Becoming an Elite Agent Breaking down inspection reports into solvable buckets Managing emotions, expectations, and difficult personalities The importance of communication and attention to detail How experience shapes negotiation strategy and outcomes Solving bigger problems to earn bigger opportunities Quotes: "You gain confidence by keeping promises to yourself." – Christina Swyers "Without people, we don't have a business — meet new people every single day." – Christina Swyers "Real estate is just the vehicle. The mindset and the mission are what drive everything." – Christina Swyers "The money we make is equal to the size of the problems we're willing to solve." – Christina Swyers To contact Christina Swyers, learn more about his business, and make him a part of your network, make sure to follow him on his Website, Instagram, Facebook, TikTok, and YouTube. Connect with Christina Swyers! Website: https://primelivingproperties.com Instagram: https://www.instagram.com/therealchristinaswyers/ Facebook: https://www.facebook.com/christinaswyers YouTube: https://www.youtube.com/@coastallivingwithchristina TikTok: https://www.tiktok.com/@therealchristinaswyers Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #RealtorLife #RealEstatePodcast #ChristinaSwyers #TopAgentTips #RealEstateSuccess #EntrepreneurMindset #LeadershipInRealEstate #RealEstateTraining #RealEstateCoaching #RealtorNetworking #RealEstateMarketing #EXPRealty #SocialMediaForRealtors #NegotiationSkills #MindsetMatters #RealEstateInvesting #HomeBuyingTips #RealEstateCareer #GrowthMindset
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    1 h et 26 min
  • Winning in New Construction Sales: Discipline, Builder Strategy & Buyer Wins with Jerry Strums

    Winning in New Construction Sales: Discipline, Builder Strategy & Buyer Wins with Jerry Strums
    Feb 6 2026
    Are you using every resource in front of you or waiting for success to knock on your door? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Jerry Strums of Richmond Homes to explore the world of new construction from the builder's side. From military buyers to first-time homeowners, Jerry shares what it takes to succeed in Northeast Florida's competitive housing market—and how agents can better partner with site reps for smooth transactions and happier clients. Listeners will discover the unspoken rules of registering buyers, the power of relationship building with site agents, and the often overlooked role of communication in securing the best deals for buyers. Jerry's transparency and passion shine through as he opens up about his journey from hustling multiple side jobs to dominating new home sales. Whether you're a seasoned realtor or just getting your license, this episode offers real value, real strategy, and real talk. If you're an agent navigating new construction or want to be, send this episode to your real estate team, connect with your local site agent today, and don't forget to follow the show for more behind-the-scenes real estate wisdom! Highlights 00:00 - 11:45 Breaking Into Real Estate Jerry's journey from server to licensed agentHustling with side gigs before going full-timeThe friend who sparked his real estate careerEarly struggles without mentorship or guidanceFirst experiences with Red Zone and Compass 11:45 - 24:30 Builder Life: Structure, Sales, and Strategy Gaining stability through Richmond HomesLeaving multiple side hustles behindHow builder sales differ from retail real estateCommon myths about "easy" site agent jobsBuilding routines and sales systems 24:30 - 37:10 Inside the New Construction Process Buyer incentives and affordability breakdownVA loan success stories and payment examplesWarranties explained: bumper-to-bumper vs structuralOutside lenders vs in-house financingNavigating buyer registration protocols 37:10 - 50:15 Realtor-Site Agent Relationships Why some agents distrust site repsThe importance of early introductions and transparencyHow Jerry makes agents feel like true partnersRole clarity and mutual respect in the transactionResolving conflict without ego 50:15 - 01:06:45 Communication, Control, and Customer Experience Setting expectations when handing off buyersHow to properly introduce clients at a model homeBuilding trust through shared goalsUsing CRM and follow-up to retain businessMaking the client feel like everyone's on one team 01:06:45 - 01:23:07 Elevating Your Builder Game Tips for new agents visiting subdivisionsThe power of in-person rapport with site repsJerry's method for following up and adding valueBuilding long-term agent relationshipsFinal advice on winning in new construction sales Quotes: "When I came to the builder, I was able to quit that serving job and just focus directly on real estate." – Jerry Strums "You bring them here, let me close them for you, but you're always part of the team." – Jerry Strums "The builder gave me structure. Real estate became more than a hustle, it became a career." – Jerry Strums "Realtors are my network, and I treat them like family." – Jerry Strums To contact Jerry Strums, learn more about his business, and make him a part of your network, make sure to follow him on his X, Instagram, Facebook, YouTube, and LinkedIn. Connect with Jerry Strums! X: https://x.com/j3showtime Instagram: https://www.instagram.com/j3showtime Facebook: https://www.facebook.com/share/1GvrVXsSTF/?mibextid=wwXIfr YouTube: https://youtube.com/@jstrumstherealtor LinkedIn: https://www.linkedin.com/in/jerry-strums-b0b711232 Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #NewConstructionHomes #JacksonvilleRealEstate #SiteAgentLife #RealEstateTips #BuilderIncentives #NortheastFloridaHomes #HomeBuyingTips #VeteranHomeLoans #RichmondHomes #RealtorTips #RealEstateTraining #HousingMarket2024 #StJohnsCounty #StAugustineHomes #HomeOwnershipJourney #AgentCollaboration #RealtorNetwork #FirstTimeHomebuyer #RealEstateMindset
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    1 h et 23 min
  • The Open House Blueprint: Door-Knock, Invite, Sell

    The Open House Blueprint: Door-Knock, Invite, Sell
    Jan 30 2026
    Are you using every resource in front of you or waiting for success to knock on your door? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Madison Partridge, founder of Local Roots Group, who shares her raw journey from zero experience to building a purpose-driven real estate business in Northeast Florida. Leaving a medical career behind, Madison threw herself into real estate without a budget but armed with grit, open houses, and a relentless drive to connect with people. Now a leader in her market, Madison reveals how getting uncomfortable and showing up consistently on social media and in person has helped her cultivate a loyal sphere that accounts for over 65 percent of her business. From door knocking and hosting open houses to educating VA and first-time buyers, her story is a blueprint for young agents looking to build from the ground up. If Madison's story inspired you share it with a new agent or entrepreneur who needs to hear that success is built on consistency and courage. Subscribe to Real Estate Excellence for more episodes featuring top-performing agents who lead with heart and hustle Highlights: 00:00 – 11:06 Starting from Scratch with a Mindset for Growth Leaving the medical field for real estateEmbracing discomfort and uncertainty early onUsing every free tool and tactic in the beginningDoor knocking and open houses as launchpadAdvice from her mother and how it shaped her drive 11:07 – 22:13 Faith Consistency and Building a Strong Foundation Letting faith and clarity guide business choicesThe power of repetition and relationship buildingLessons learned from mentors and podcastsGetting real about CRM and system resistanceWhy 65 percent of her business comes from her sphere 22:14 – 33:20 The Open House Advantage and Local Branding Why open houses work best for relationship buildersCreating high-touch memorable open house experiencesDoor knocking with strategic invites and face-to-face trustTurning neighbors into advocates and future clientsHow her presentation builds long-term reputation 33:21 – 44:26 Events and Community as Client Retention Tools Organizing low-cost high-value client eventsLeveraging vendor relationships for co-hostingScaling appreciation events as her team growsClay County as her niche and local expertiseCommunity growth and long-term investment strategy 44:27 – 55:33 Educating and Empowering VA and First-Time Buyers Why she specializes in VA buyers and military familiesCombatting misconceptions about VA loansSetting expectations about pricing and home typesUsing buyer consults to prep for negotiationGetting creative with concessions and buy-downs 55:34 – 01:06:40 Strategic Negotiation and Future-Focused Guidance Managing seller resistance in a shifting marketHandling low savings and credit with empathyLong-term thinking with equity buildingComparing rent vs owning with visual tacticsHer long-term goals in flipping and investing Quotes: "Get comfortable with the uncomfortable that is what this business is about." – Madison Partridge "Every conversation is an opportunity waiting to happen." – Madison Partridge "If I can get in front of someone I know I can build that trust." – Madison Partridge "You are not buying your forever house you are building equity and leveling up." – Madison Partridge To contact Madison Partridge, learn more about her business, and make her a part of your network, make sure to follow her on her Website, Instagram, Facebook, YouTube, and LinkedIn. Connect with Madison Partridge! Website: https://localrootsgroup.unitedrealestategallery.com/ Instagram: https://www.instagram.com/madisonsellsthe904/ Facebook: https://www.facebook.com/Madisonsellsthe904 YouTube: https://www.youtube.com/@LocalRootsGroupJax LinkedIn: https://www.linkedin.com/in/madison-partridge-yates-12069b171/ Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #RealEstateExcellence #MadisonPartridge #OpenHouseWins #VAHomeLoans #FirstTimeBuyerHelp #YoungRealtorLife #RealEstateMindset #WomenInRealEstate #DoorKnockingStrategy #LocalRootsGroup #ClayCountyHomes #FaithDrivenBusiness #RealEstateFlorida #RealtorTips #SphereOfInfluence #HomeBuyerHelp #JacksonvilleHomes #ClientCareMatters #RealEstateCoaching #MarketLikeAPro
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    1 h et 7 min
  • Builder Rep To Top Agent: Insider Secrets Buyers & Sellers MUST Know About New Construction

    Builder Rep To Top Agent: Insider Secrets Buyers & Sellers MUST Know About New Construction
    Jan 26 2026
    How does emotional intelligence give real estate agents an edge in guiding clients through one of life's most stressful decisions? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Robyn McIntosh, a top-tier real estate professional with a rich background in psychology and insurance. Robyn opens up about her unexpected path from working catastrophe claims at State Farm to becoming one of Florida's most trusted names in real estate. Her ability to blend empathy with industry knowledge helps clients navigate not only deals but emotions, turning stress into strategy. From navigating new construction pitfalls to educating buyers on insurance red flags, Robyn emphasizes the value of transparency, community, and staying informed. Whether it's explaining roof replacement impact on home values or the critical timing of involving an insurance agent, she lays out the realities that every buyer and seller should hear. Her journey is a masterclass in resilience, customer service, and intentional business-building. Enjoyed this episode? Share it with someone considering a move or career in real estate! Don't forget to subscribe and leave a 5-star review on Apple Podcasts or Spotify. Highlights: 00:00 - 14:49 New Construction Exposed How Robyn's builder background shaped her strategyWhy agents should attend builder meetingsCritical need for third-party inspectionsPermitting issues and layout mix-upsThe communication breakdown in national builder pipelines 14:50 - 28:59 The Insurance Mindset Advantage Robyn's State Farm experience in catastrophe claimsHow it shifted her approach to risk in real estateExplaining Florida insurance pitfalls to out-of-state buyersWhy home age affects insurabilityAvoiding last-minute insurance deal-breakers 29:00 - 42:49 Roofs, Claims, and Seller Strategy When to address aging roofs before listingEducating sellers on repair ROI vs. realityHow inspectors and insurance agents derail contractsPreparing buyers and sellers emotionally for negotiationsThe true cost of ignoring deferred maintenance 42:50 - 57:59 Pivoting from Setback to Success Robyn's career curveball: from nuclear medicine to real estateLosing out on a medical program led to reinventionHow real estate filled the service gap she cravedHer "Come to Jesus" moment with her husbandTurning rejection into redirection 58:00 - 01:12:29 Service, Community & Emotional EQ What "being of service" means to RobynWhy communication is more powerful than contractsBalancing emotion with education in transactionsHer husband's public service and how it influences her workThe mindset shift from salesperson to problem-solver 01:12:30 - 01:28:59 Broker Choices & Real Estate Realities Choosing the right brokerage for growthOnline courses vs. classroom experienceLearning curves and mentorship mattersBrokerage fit vs. personal disciplineAdvice for new agents entering the market Quotes: "Before my feet hit the floor, I say: money flows to me easily and abundantly." – Robyn McIntosh "You don't need an inspector because it's a bad builder—you need one to cover everything." – Robyn McIntosh "Life is hard. If selling your home is the hardest thing you face, let me help you through it." – Robyn McIntosh "I love everything about homes—their stories, their challenges, their potential." – Robyn McIntosh To contact Robyn McIntosh, learn more about her business, and make her a part of your network, make sure to follow her on her Website. Connect with Robyn McIntosh! Website: https://www.christiesrealestate.com/real-estate-agents/robyn-mcintosh/35322/ Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #RobynMcIntosh #RealEstatePodcast #HomeBuyingTips #FloridaRealEstate #WomenInRealEstate #ServiceDrivenSales #NewConstruction #RealEstateExpert #RealEstateJourney #CustomerExperience #HomeSellingTips #RealEstateMarketing #InsuranceTips #HomeInspection #EmotionalIntelligence #RealEstateLife #PodcastInterview #RealEstateMentor #RealEstateEducation #RoofReplacement #JacksonvilleRealEstate
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    1 h et 29 min
  • Balancing Family, Investing & Real Estate the Right Way - Rachel Hanes

    Balancing Family, Investing & Real Estate the Right Way - Rachel Hanes
    Jan 23 2026
    What if the people who doubted your dreams actually helped fuel your success? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with powerhouse realtor Rachel Hanes, a former educator turned top-producing real estate agent in Northeast Florida. Rachel shares her inspiring journey from a young mom with no laptop to a referral-based business owner dominating the Jacksonville market. She dives into her early struggles, how a Craigslist ad and a leap of faith kickstarted her career, and how surrounding herself with the right mentors helped her build a thriving, integrity-driven business. Rachel emphasizes the power of authenticity, consistency, and community—not just with clients but among fellow agents. She discusses the value of collaboration over competition, how she transitioned into investment and Airbnb properties, and why building relationships is her #1 marketing strategy. This episode is packed with hard-earned wisdom and actionable advice for any agent ready to elevate their game. Inspired by Sarah's success? Start building real relationships today. Share this episode with a fellow agent, leave a review, and connect with Sarah online to see her strategies in action! Loved Rachel's journey? Subscribe to the Real Estate Excellence Podcast and share this episode with an agent who needs that extra push to believe in themselves! Highlights: 00:00 - 09:49 Roots and Rejection From violin teacher to real estate rookieStarting with no laptop and a Craigslist adJuggling motherhood and ambitionTurning naysayers into fuelBuilding belief through consistency 09:50 - 17:54 Building Trust Through Referrals Authentic connection over forced follow-upsRepeat clients and word-of-mouth successWhy integrity beats sales tacticsStaying top of mind without being pushyLetting results speak louder than promotions 17:55 - 26:05 Handling Ego and Emotions in Deals The danger of combative agentsEmotional intelligence during negotiationProtecting clients through calm professionalismCollaboration over confrontationHow ego can cost your client the deal 26:06 - 33:59 Finding the Right Brokerage and Community The value of a supportive brokerLearning through shared agent experienceGroup texts and collaborative growthWhy culture trumps commission splitsBeing in business for yourself, not by yourself 34:00 - 41:59 Investing and 1031 Exchanges Working with fiduciaries and trustsBreaking down 1031 exchange strategiesUnderstanding tax-deferred reinvestmentsHandling multi-heir trust propertiesHow education expands your client base 42:00 – 01:20:53 Airbnb and Short Term Rental Strategy What new investors often overlookManagement companies vs DIYThe truth about ROI and maintenanceHow to create a standout Airbnb listingRegulations, reviews, and real risk Quotes: "You don't always get immediate kudos for your decisions—it takes consistency for people to see your vision." – Rachel Hanes "I want people to feel that if they're coming to me with business, it's going to be handled with integrity." – Rachel Hanes "You're not being productive when you let ego take over a negotiation." – Rachel Hanes "Being collaborative in your professional life bleeds over to your personal life." – Rachel Hanes To contact Rachel Hanes, learn more about her business, and make her a part of your network, make sure to follow her on her Website, Instagram, Facebook, and LinkedIn. Connect with Rachel Hanes! Website: https://hamiltonhousegroup.com Instagram: https://www.instagram.com/rachelhanesrealtor/ Facebook: https://www.facebook.com/rachelhanesrealtor LinkedIn: https://www.linkedin.com/in/rachel-hanes-8337a2131/ Connect with me! Website: toprealtorjacksonville.com Website: toprealtorstaugustine.com SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best. #RealEstateExcellence #RachelHanes #ReferralBasedBusiness #JacksonvilleRealEstate #WomenInRealEstate #RealEstateMom #AirbnbInvesting #RealEstatePodcast #1031Exchange #REInvestorTips #Mompreneur #FloridaRealtor #ClientExperienceMatters #TrustBasedBusiness #AgentReferrals #RESuccessStory #RealEstateCommunity #IntegrityInBusiness #HomeBuyingTips #RealtorJourney
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    1 h et 21 min