In this episode, we celebrate the 20th anniversary of Ruby on Rails, reflecting on its impact and vibrant community. We share Rails origin stories from the late 2000s and early 2010s. You'll hear about different companies' reading and writing cultures, including practices like decision documents, meeting notes, and internal newsletters.

You'll hear updates on current projects, with Colin discussing a major documentation initiative and the challenges of balancing meta-work with actual work. CJ provides an update on a large-scale refactoring project, detailing the process of converting enums to models across various parts of the codebase. You'll also get book recommendations, including "The PARA Method" about note-taking and personal knowledge management, and "Unreasonable Hospitality" which explores creating exceptional customer experiences.

Finally, we discuss the concept of "unreasonable hospitality" and how to delight customers through thoughtful, personalized interactions.

Resources

• Unreasonable Hospitality - https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573
• PARA method - https://fortelabs.com/blog/para/
• Amazon's working backwards - https://www.productplan.com/glossary/working-backward-amazon-method/