Join Michał Brandt Cybersecurity Lead at Raiffeisen Tech Poland, Bianca Dimbu IT Security Engineer at Raiffeisen Tech Romania, and Edon Dida Cybersecurity and ITSM Manager at Raiffeisen Tech Kosovo, as they share insights on protecting data, leveraging AI, and fostering collaboration within RBI Group.In this episode, we cover topics like:• The importance of cybersecurity in banking and within Raiffeisen Tech and the entire RBI Group.• How we support the RBI Group in protecting data and systems.• What cybersecurity means in the banking world and its impact on organizations.• How Raiffeisen Tech hubs in Poland, Romania, and Kosovo approach cybersecurity challenges.• Practical actions and initiatives we undertake across Poland, Romania, and Kosovo.• Challenges and successes in building a secure IT environment.• Success stories and key projects from each country, highlighting practical security measures.• The role of AI and ethical hacking in strengthening cybersecurity defenses.• How IT, business, and security teams collaborate to build a secure environment.• Local initiatives boosting IT security within the RBI Group.• Our “Hot or Not” segment, debunking common myths about cybersecurity.• And a bonus “Coffee with Michał, Bianca & Edon” part, where guests share personal stories and career insights.

We’d also invite you to the bonus part of the new episode - a shorter, more relaxed coffee chat with Bianca, Edon and Michał.In this bonus segment, take a break from technical discussions and get to know our guests on a more personal level. Discover how their interests and experiences influence their approach to cybersecurity and their careers at Raiffeisen Tech. From balancing creativity and patience to staying updated with fast-changing threats, this chat offers a unique glimpse behind the scenes.We talk about:• Personal journeys into cybersecurity• How hobbies inspire problem-solving at work• Staying motivated and maintaining fresh perspectives• Career advice for younger selves• Fun facts colleagues might not know

Join the bonus segment of the latest Raiffeisen TechPodcast – a shorter, more relaxed coffee chat with Jacek Cieślak APEX Service Manager and Robert Marek APEX Engineer at Raiffeisen Tech Poland.

We take a relaxed break from tech and business to get to know Jacek andRobert better. We explore how their unique interests and experiences shapetheir professional lives at Raiffeisen Tech. From Jacek’s background withon-premise Hadoop to Robert’s passion for watchmaking and learning Japanese, weuncover the personal stories behind their technical expertise.

Topics include:

🔹 How early Hadoop experience shaped cloud solutions inAWS

🔹 The impact of watchmaking onsoftware engineering and DevOps mindset

🔹 Connections between embeddedsystems, AI, and big data

🔹 Influences of science fictionaudiobooks on views about technology and automation

🔹 Passion for process optimization indaily DevOps and data work

🔹 Key moments of collaboration betweenService Management and engineering

Welcome to the new episode of Raiffeisen Tech Podcast. Together with Robert Marek APEX Engineer, and Jacek Cieślak APEX Service Manager at Raiffeisen Tech Poland, weexplore the shift from traditional data lakes to a product-oriented, self-service approach to data.

In this episode:

🔹 Why is RBI Group focusing more on data products today,and what does it mean for the organization?
🔹 How does the APEX platform enable faster, automated,and standardized delivery of data products?
🔹 What role does governance and secure data sharing playin team collaboration?
🔹 And how does Service Management support usersthroughout their journey on APEX?
🔹 Plus, our classic Hot or Not segment busting mythsabout data products.
☕ And a relaxed “Coffeewith Jacek and Robert” chat about their personal passions and career stories.

Behind the scenes this episode wouldn’t exist withoutour podcast team: AleksandraKuźmińska, Ewa Kołnier, Klaudia Bednarczyk Mateusz Czerniakowski, MirkoIvanković, Monika Nowak, and Tomasz Przewłocki.

0:00 – Introduction

0:36 – Meet the Guests – brief introduction of Robert Marek and Jacek Cieślak

2:25 – Episode topics

2:53 – Why Data Products matter

4:10 – What is APEX?

7:00 – Moving beyond traditional data lakes

8:40 – How APEX supports data product development

11:34 – Data sharing and Governance

12:40 – Automation and faster delivery

14:30 – Service management responsibilities

16:37 – Onboarding New Teams 18:17 – Improving user productivity

20:45 – Practical examples of efficiency gains

23:15 – Service management and engineering collaboration

27:40 – What is the first step to implement APEX?

28:15 – Future of APEX in RBI

30:02 – Main advantages of migrating to APEX

34:15 – Organizational benefits

35:19 – True or False

Join the bonus segment of the latest Raiffeisen Tech Podcast – a shorter, more relaxed coffee chat with Tomasz Przewłocki, UX Designer Lead in Raiffeisen Tech Poland.

In the bonus episode “Coffee with Harald & Tomasz”, we take a short break from tech and business topics to get to know our guest a little better. We talk about the beginnings of a career in UX and technology, designing digital products, the favorite parts of being a UX Designer, and why sometimes “good enough” is better than chasing perfection. There’s also plenty about passions, DIY projects, snowboarding, biking, and finding the right work-life balance.

Topics include:

🔹 first steps in UX and technology

🔹 key career experiences and milestones

🔹 digital product design and everyday UX work

🔹 why “good enough” sometimes beats perfection

🔹 passions, work-life balance, and life beyond techAnd if you want to learn more about how UX operates in Raiffeisen Tech and how we support digital transformation across the RBI Group, check out the full podcast episode on Spotify or Youtube.

Welcome to the new season of Raiffeisen Tech Podcast. Our guest is Tomasz Przewłocki, UX Designer Lead in Raiffeisen Tech Poland. We talk about UX in banking, accessibility, and how good design impacts both users and business.

In this episode, we discuss:

🔹 what UX in banking really means

🔹 UX/UI Audits and the most common digital product issues

🔹 accessibility and designing inclusive services

🔹 how small UX changes can drive big business impact

🔹 Hot or Not – busting the biggest UX myths

🔹 bonus: “Coffee with Tomasz” about passions, snowboarding, and life beyond tech.

Behind the scenes this episode wouldn’t exist without our podcast team: Ewa Kolnier, Mateusz Czerniakowski, Mirko Ivankovic, Monika Nowak, Klaudia Bednarczyk, Sylwia Bartoli, and Aleksandra Kuźmińska.

0:00 – Introduction

0:45 – Meet the Guest – brief introduction of Tomasz Przewłocki

1:12 – Episode topics

1:37 – What is UX? Key elements of UX

3:41 – Understanding users and their needs

4:48 – UX vs. UI explained

6:12 – What does a UX designer bring to a project?

8:23 – How UX reduces costs

9:01 – UX at Raiffeisen Tech

10:33 – Who does a UX designer work with?

11:36 – Managing conflicts between UX and business needs

13:43 – Benefits of working with the UX team within RBI Group

15:20 – What is a UX/UI audit?

16:53 – How a UX audit is conducted

18:55 – What happens after the audit?

22:06 – Benefits of good UX in banking

24:15 – Accessibility in digital products

25:13 – When is a UX audit worth conducting?

27:16 – What if users do not report problems?

29:00 – Jakob’s Law and user expectations

32:07 – Examples of small UX changes with a big impact

34:10 – Measuring UX effectiveness

36:36 – What makes a company UX mature?

39:42 – Hot or Not – UX Myths & Facts

45:30 – Final thoughts

Join the bonus segment of the latest Raiffeisen Tech Podcast – a shorter, more relaxed coffee chat with Harald Schaschinger, CEO of Raiffeisen Tech GmbH, and Tomasz Farjan, Demand Management Lead.In this segment, we step away from technology and business topics to get to know our guests on a more personal level. We talk about their career journeys, first experiences with technology, and moments that shaped their professional paths.Topics include:🔹 first steps in technology🔹 key milestones in their careers🔹 moving from consulting to the tech world🔹 passions and ways to maintain balance🔹 experiences shaping their approach to collaborationAnd if you want to learn more about how Raiffeisen Tech operates and the technologies driving digital transformation across the RBI Group, check out the full podcast episode on Spotify and Youtube.

Our guests are Harald Schaschinger, CEO of Raiffeisen Tech GmbH, and Tomasz Farjan, Demand Management Lead at Raiffeisen Tech GmbH.

In this episode we discuss:

🔹 Who Raiffeisen Tech is and how it operates – the technology backbone of the entire RBI Group

🔹 Why working with Raiffeisen Tech is different from external IT vendors

🔹 Key services and technologies supporting digital transformation in banking

🔹 How our hubs in Poland, Romania, and Kosovooperate

🔹 Hot or Not – myths and facts about technologyin banking and collaboration with RBI partnersBehind the scenes this episode wouldn’t existwithout our podcast team: Ewa Kolnier, Tomasz Przewłocki, Mateusz Czerniakowski, Mirko Ivankovic, Monika Nowak, and Klaudia Bednarczyk.