In episode 285 of the Pool Nation Podcast, Edgar De Jesús sits down with leadership expert Leanne De Jesús for an in-depth conversation on how pool business owners, service techs, retailers, and builders can grow without burning out, falling behind, or constantly starting over.

What is upskilling? Upskilling means improving and expanding the skills you already use in your role — not changing careers, but getting better, smarter, and more effective at what you’re already doing.

In the pool industry, upskilling can look like:

• Developing leadership and people-management skills

• Improving pricing, financial clarity, and decision-making

• Learning new equipment, technology, and automation

• Building sales and customer communication skills

• Training your team so the business doesn’t rely only on you

Reskilling, on the other hand, is learning an entirely new role or function — like moving from service into building, retail, or management.

Throughout this episode, Edgar and Leanne break down why most frustration, burnout, and leadership struggles aren’t people problems — they’re skill gaps. They also explain why access to information alone doesn’t create better leaders, and how structure, mentorship, and intentional learning are what actually drive growth.

Whether you’re a one-truck operator or scaling a multi-location business, this conversation will help you:

• Understand when to upskill vs when to reskill

• Recognize early signs of burnout and stagnation

• Build stronger leaders and more accountable teams

• Create growth without chaos

• Shift from operator thinking to owner thinking

This episode isn’t about working harder — it’s about thinking differently so your business can grow with clarity and control.

00:00 – Welcome to the Pool Nation Podcast 01:05 – Why upskilling and reskilling matter right now 03:00 – Pool Nation events, shows, and upcoming education 06:10 – What upskilling really looks like in real life 09:45 – AI, technology, and staying relevant 13:20 – How pool pros upskill without realizing it 16:10 – The difference between upskilling and reskilling 18:50 – When you should reskill vs improve your current skills 21:40 – Why people think they need to quit when they really need new skills 25:10 – Learning, testing, applying, and sharing knowledge 30:00 – Burnout, overwhelm, and hidden skill gaps 33:10 – Leadership problems vs skill problems 37:20 – Why information alone doesn’t create better leaders 40:50 – Time, structure, and intentional learning 44:30 – Sponsor break 46:00 – Upskilling business owners for growth and scale 50:30 – Hiring for skill vs hiring for personality 55:10 – Upskilling pool techs: sales, safety, and trust 1:01:40 – Retail teams, product knowledge, and relationships 1:07:30 – Why training fails without structure 1:12:00 – Train-the-trainer mindset and leadership confidence 1:17:40 – Why guided learning and mentorship matter 1:21:10 – The most important mindset shift: growth mindset 1:26:30 – Final thoughts and takeaways 1:30:00 – Closing remarks and where to find Pool Nation

A huge thank you to our visionary partners who make Pool Nation education possible:

• SPPA –

• US Motors (Nidec) –

• Blu-Ray XL –

• AquaStar Pool Products –

• Natural Chemistry –

• Raypak –

• Hayward Pool Products –

• Heritage Pool Supply

Your support helps us continue to educate, elevate, and strengthen the pool industry.

In episode 284 of the Pool Nation Podcast, we sit down with Rocco Russo, the 2025 Pool Nation Trainer of the Year, to break down what it really takes to become an elite pool professional.

Rocco shares his journey from the HVAC and mechanical trades into the pool industry, how early failures shaped his career, and why confidence, training, and preparation are the true differentiators between average techs and top performers. This is not just a conversation about equipment — it’s about mindset, leadership, and professionalism in the pool service and repair industry.

We dig deep into:

• Why most pool techs undervalue themselves

• How proper training builds confidence and profitability

• The parallels between HVAC, mechanical systems, and modern pool equipment

• Why calling tech support is a strength — not a weakness

• How trainers and manufacturers can elevate the entire industry together

Whether you’re a new pool tech, a seasoned repair pro, or a business owner trying to level up your team, this episode delivers insight you can apply immediately.

👉 If you care about doing the job right, charging what you’re worth, and building a sustainable pool business, this is a must-listen episode.

00:00 – Welcome to the Pool Nation Podcast 02:00 – Introducing 2025 Trainer of the Year, Rocco Russo 06:30 – Rocco’s early career in HVAC & mechanical systems 14:45 – First pool heater failure & lessons learned the hard way 22:30 – Why pool techs need confidence, not just tools 32:00 – Training vs. guessing in the field 44:15 – Manufacturer support & why tech support matters 55:30 – Selling value, not price 1:09:00 – What separates average techs from elite professionals 1:25:00 – Rocco’s transition into training & industry impact 1:38:00 – Winning Trainer of the Year & final reflections 1:55:00 – Final thoughts on leadership, education, and growth

This episode is brought to you by our Pool Nation Visionary Sponsors, who continue to support education, training, and growth in the pool industry:

• SPPA (Swimming Pool Pro Alliance)

• Blu-Ray XL

• AquaStar Pool Products

• Natural Chemistry

• Raypak

• Heritage Pool Supply

• Hayward Pool Products

• PoolSide Tech

• Pool Brain

• Nidec / U.S. Motors

We appreciate your continued commitment to elevating pool professionals across the country.

Pool Nation Podcast Episode 283, a special “best of” style episode packed with real conversations, pool industry insights, and business lessons for pool service, repair, and retail pros.

Edgar, John “JJ Flawless,” and Zac “the Pool Boy” kick things off with a quick reset for the new year, including Edgar’s recap from the BioGuard (BioLab) retailer conference in Tulum, Mexico, plus what Pool Pros should focus on as the season ramps up.

From there, this compilation jumps into some of the most talked-about topics in the industry: marketing and branding, algae prevention and green pool recovery, a full backyard and pool giveaway, and the legal side of hiring and HR that most pool companies struggle to navigate. The episode wraps with a fun behind-the-scenes conversation with Pool Pro Magazine about creativity, industry trends, and what it takes to produce standout content in the pool world.

If you want a single episode that covers pool business growth, pool marketing, algae troubleshooting, hiring compliance, and industry community, this one delivers.

• 00:00:00 Welcome to Pool Nation + January reset, season ramp-up, and BioGuard conference recap in Tulum

• 00:05:00 Crystal Rael (SMP + Ultra Lift): marketing, branding foundations, and leading two companies

• 00:16:00 Alicia Stephens: why algae is worse this year, chlorine costs, prevention strategy, and treatment approaches

• 00:33:00 Sponsor break

• 00:43:00 Josh Sherwood: his story in business and the backyard + pool giveaway (how nominations work)

• 00:53:00 Leanne: HR and the legal side of hiring, compliance resources, and how to protect your business decisions

• 01:03:00 Sponsor break

• 01:07:00 Megan Kendrick (Pool Pro Magazine): behind-the-scenes content creation, industry trends, and the shoot stories

• 01:14:40 Closing message + where to find Pool Nation, Pool Invoice, and Pool Man University

Big thank you to our sponsors for supporting Pool Pros and helping us keep the education and conversations rolling:

• SPPA • Blu-ray XL • AquaStar Pool Products • Natural Chemistry • Raypak • Heritage Pool Supply • Hayward Pool Products • Poolside Tech • US Motors / Nidec

Also, thank you to Pool Invoice and PoolManUniversity.com for supporting pool industry training and business systems.