In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives.

They explore differences between the California and Arizona markets, the perception of pricing in the industry, and Hayward’s approach to product support and training. Monica discusses new developments like the XL pump, advanced cartridge filters, co-op programs, and the recently acquired Clark King commercial division. The trio also touches on the importance of service after the sale, the reality of product development cycles, and the role of relationships in driving success.

Whether you're a pool pro, builder, or someone exploring new equipment options, this episode offers valuable behind-the-scenes insight into one of the industry’s leading manufacturers.

Connect with Hayward Pool Products:

• Website
• Instagram
• LinkedIn
• Facebook
• YouTube

In this episode of the Pool Chasers Podcast, Greg Villafana and Justin Bowie talk with Israel Saari, Digital Solutions Category Manager at Pentair, about how automation and remote monitoring can transform the pool industry for both homeowners and pool pros.

Israel explains how Pentair’s IntelliCenter automation systems—including the IntelliFlo3 pump, Upgrade Kits, IntelliCenter and IntelliCenter Lite—allow pros and homeowners to control and monitor pools remotely via the Pentair Pool App.

Mentioned in episode:
Israel Saari LinkedIn
Pentair Website
IntelliFlo3
Pentair Pool App
IntelliCenter
IntelliCenter Pool Control Upgrade Kit
IntelliCenter Lite
IntelliCenter Remote Monitoring Login

In this episode, we dive into the ins and outs of gas installations for pool and spa heaters. With winter approaching, homeowners are eager to heat their pools and spas, making this a high-demand service. From pre-site inspections to final inspections, permits, and everything in between, the Justin Bowie of JMax Plumbing shares his expert insights on what goes into a seamless gas installation. Whether you're a homeowner, a pool builder, or a pool service company, this episode covers all the details to help you better understand the process and what to expect.

Connect with JMax Plumbing

• Email: justin@jmaxplumbing.com
• JMax Website
• Instagram @bearded_plumber
• Facebook
• YouTube

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube