🎙️ You can’t choose the right tech if you don’t know where you’re going.

At the conference, David sat down with an advisor working closely with mid-market law firms navigating growth, margin pressure, and the shift toward new ways of working.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ Many firms don’t actually know their current tech stack or capabilities
↳ Shadow AI use is already happening — often without governance or visibility
↳ Change isn’t the challenge — change management is
↳ Value-based billing requires clear visibility on profitability
↳ The real starting point? Define the problem before the solution

One insight that stood out: Start with the problem — not the technology.

Technology doesn’t fix direction. It amplifies it.

#PeopleInLegal #LegalTech #MidMarket #LawFirms #LegalInnovation #GoToMarket #ChangeManagement #FutureOfLaw #LegalIndustry

In this episode of People in Legal, Tim Kenney sits down with Chad Ergun, CIO of Womble Bond Dickinson (US) LLP, to unpack what law firms are getting right… and wrong… when it comes to AI.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ Don’t start with tools — start with policy, security, and client obligations
↳ Your data needs to be ready — otherwise AI won’t deliver value
↳ Prompting isn’t enough anymore — it’s about context and control
↳ Free AI tools come with risks — especially around client confidentiality
↳ The real shift? Lawyers moving from doing the work… to orchestrating it

One insight that stood out:

You’re not just using AI anymore — you’re managing how it thinks, what it sees, and how it responds.

From data readiness to agentic AI, this conversation goes beyond the hype and into what actually matters for firms today.

#PeopleInLegal #LegalTech #AIinLaw #CIO #LegalInnovation #FutureOfLaw #DataStrategy #LawFirms #TechInLaw

🎙️ A single missed bill took 9 months to fix.

At FLENA Conference, David sat down with applied behavioural scientist and founder Colin Jowell to unpack a problem most families only face when it’s already too late.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ A will doesn’t capture the full picture of someone’s life
↳ The real gap? Everything between legal, financial, and personal information
↳ Families can spend 200–300 hours trying to piece things together
↳ It’s not about age — it’s about the complexity of your life
↳ The goal isn’t planning for death — it’s reducing burden for the people you love

From digital assets to day-to-day admin, the reality is simple:

👉 The hardest part isn’t writing a will
👉 It’s making sure everything around it is actually usable

This isn’t just a legal problem.
It’s a human one.

#PeopleInLegal #LegalTech #EstatePlanning #FutureOfLaw #LegalInnovation #ClientExperience #Lawyers #LifePlanning #LegalIndustry

At People in Legal, we sat down with Jonathan Seifman to unpack what’s really holding legal tech companies back from growth.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘆𝘀:

↳ Growth often stalls because of product–market fit, not sales execution

↳ A strong free product can actually limit revenue growth if there’s no upgrade path

↳ Expanding into APAC requires localisation, not replication

↳ Hiring more salespeople won’t solve the wrong problem

↳ Partnerships and OEM can unlock growth — if done right

One thing stood out: 👉 What looks like a sales issue… is often a product issue in disguise.

With nearly 30 years in legal tech, Jonathan brings a rare “helicopter view” — helping companies connect the dots across product, market, and growth strategy.

If you’re building, scaling, or entering new markets, this is a conversation worth listening to.
#PeopleInLegal #LegalTech #GoToMarket #ProductMarketFit #SaaS #LegalInnovation #BusinessGrowth #Partnerships #APAC

🎙️ AI isn’t the hard part.

Cutting through the noise is.

At the conference, we caught up with Hayley, Lead Solutions Expert at NetDocuments, to unpack what’s actually happening inside law firms when it comes to AI adoption.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ The biggest challenge isn’t AI — it’s too many tools and where to begin

↳ Embedding AI into existing systems (like DMS) is key to adoption + security

↳ Junior lawyers are often leading the charge — and teaching upwards

↳ Starting small with the right teams can drive real, firm-wide adoption

↳ The real value of AI? Making everyday workflows faster, smarter, and easier

#PeopleInLegal #LegalTech #AIinLaw #DocumentManagement #LegalInnovation #FutureOfLaw #LegalOperations #Lawyers #TechInLaw

Subscribe to get updates on our latest episodes.Are you running a law firm, or did you just create a high-pressure job for yourself?

Most lawyers are brilliant at the law but were never trained to be CEOs. In this episode of the Law and Beyond show, host Chantal McNaught sits down with Gordon Tian—barrister and solicitor, chartered accountant, and founder of Law Firm Profit Success.

Gordon shares his journey from Big4 accounting to helping boutique law firms bridge the gap between technical legal expertise and profitable business leadership.

In this episode, we explore the psychology of the "mental gap" between knowing what to do and actually executing it, and why your identity as a "lawyer" might be the very thing holding your practice back.

• The "Job" Trap: Why most boutique firms aren't technically profitable and how to shift from reactive legal work to proactive business leadership.
• The Three Human Foundations: How to achieve the trifecta of consistent income, meaningful work, and true work-life balance without burnout.
• The 1% Rule of Systems: Practical, "nitty-gritty" steps—like calendar automation and snippet triggers—that reduce stress by 10% almost overnight.
• Identity Integration: How to stop seeing "business" and "law" as a conflict and start seeing yourself as an entrepreneurial legal professional.
• AI & The Future: A grounded, realistic look at the 12–24 month outlook for AI in law—what it can actually do (and what it definitely can't).

Links from the discussion:

• Law Firm Profit Success (Gordon’s Coaching Practice)
• Abacus AI (AI Tool Discussion)
• Calendly (Systems for client communication)

🎙️ “How do you pay legal fees… when all your money is tied up?”

It’s a question most people don’t think about — until they’re in it. In this conversation with Leigh from JustFund, we unpack a hidden pressure point in family law and estates that impacts real people, every single day.

💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

↳ The biggest issue isn’t always lack of assets — it’s lack of access to cash

↳ 75% of clients are women, often primary caregivers navigating financial vulnerability

↳ Executors, lawyers, and accountants are often carrying financial strain behind the scenes

↳ Delayed payments don’t just affect clients — they impact the entire professional ecosystem

↳ Providing funding options doesn’t just solve cash flow… it changes the quality of client conversations

What stood out most?

This isn’t about finance. It’s about reducing stress in moments people are already at their lowest — divorce, death, and everything in between.

And sometimes, giving someone one more option is what keeps everything moving.

If you work in family law, estates, or advise clients through these moments… this is worth a watch.

#PeopleInLegal #LegalTech #FamilyLaw #Estates #AccessToJustice #LegalInnovation #Lawyers #Accounting #ClientExperience

🎙️ Expanding into the US legal tech market? It’s not a lift-and-shift. We’re excited to welcome Tim as a new host on People in Legal — bringing over 30 years of experience across legal tech, partnerships, and global go-to-market strategy. In this episode, Tim shares what most companies get wrong when entering new markets: 💡 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀: ↳ What works in the UK or Australia won’t simply translate to the US ↳ One deal doesn’t mean market traction ↳ Partnerships and OEM can unlock growth — if done right ↳ Messaging and market segmentation are everything

#LegalTech #GoToMarket #USMarketEntry #SaaSSales #LegalInnovation #Partnerships #BusinessGrowth #MarketStrategy #PeopleInLegal