Despite the excellent skills and best intentions of ourstaff, occasionally things do not go as expected in the delivery of healthcare in our Hospital and Health Services. There are many review processes that can be used to assess and evaluate incidents that do occur. This episode discusses two of these processes, Part 6 clinical reviews and Part 9 health service investigations, which are available under the Hospital and Health Boards Act 2011, and explains the framework and points of difference for both these processes.

Host: Megan Window, Director, Patient Safety andQuality, Clinical Excellence QueenslandGuests: Kirstine Sketcher-Baker, Executive Director, Patient Safety and Quality, Clinical Excellence Queensland

In part two of this topic, host, Kirstine Sketcher-Baker and guests, Helen Benham and Matthew Ames discuss the core functions of a Board Safety and Quality Committee. Specifically, providing examples of how these functions are put into practice and how to know that they work.

Host: Kirstine Sketcher-Baker, Executive Director, Patient Safety and Quality, Clinical Excellence Queensland

Guests: Associate Professor Helen Benham and Matthew Ames, Metro South Hospital and Health Board

Ensuring patient safety and quality in a Hospital and Health Service is a complex task. In this two-part topic, host, Kirstine Sketcher-Baker and guests, Helen Benham and Matthew Ames examine the vital role of Board Safety and Quality Committees. Learn how these committees are composed, their key responsibilities, and how diverse perspectives can drive significant improvements in patient care.

Host: Kirstine Sketcher-Baker, Executive Director, Patient Safety and Quality, Clinical Excellence Queensland

Guests: Associate Professor Helen Benham and Matthew Ames, Metro South Hospital and Health Board