Transplantation can save lives. So why do patients who could benefit still face so many barriers to receiving one?

The science and clinical capabilities of transplantation have advanced dramatically, yet the patient journey remains extraordinarily complex. From understanding transplant options and getting referred to the right center to navigating insurance, organ availability, policy changes, and a complicated healthcare system, patients can encounter friction at nearly every step. Underlying many of these challenges is something even more fundamental: trust.

In this episode, host Eric Racine, PharmD, and co-host Kemi Osundina-Mkhize, PharmD, of Sanofi are joined by Henry Randall, MD, President of the American Society of Transplant Surgeons (ASTS). Together, they explore where patients are getting stuck in the transplant system and how clinicians, professional societies, patient advocates, policymakers, and other stakeholders can work together to improve access, build trust, and improve the patient experience.

Dr. Randall shares how ASTS works to elevate patients' voices, advance transplant access, strengthen health literacy, address misinformation, and prepare for policy changes and emerging technologies that could shape the future of transplantation.

In this episode, you'll learn about:

• Ways that patient advocacy and stakeholder collaboration can improve access and help patients navigate a changing transplant system
• How evidence-based communication, health literacy, and trusted messengers can build trust
• Why listening to patients is only the first step toward meaningful change
• Why patient advocates need a seat at the table as AI and other technologies transform transplantation
• A leadership lesson for advocacy professionals: listen across disciplines and bring diverse perspectives together

This conversation is a reminder that scientific innovation alone does not guarantee patient access. Progress also depends on reducing system friction, earning trust, listening to patients, and turning their experiences into meaningful action.

What can decades of successful vaccine advocacy teach every patient organization?

Effective advocacy goes beyond raising awareness. It builds trust, removes barriers, collaborates with many partners, and empowers patients to make informed decisions.

In this episode, host Eric Racine and co-host Courtney Fahey of Sanofi are joined by Amy Pisani, CEO of Vaccinate Your Family. Drawing from more than 30 years of leadership in vaccine advocacy, Amy shares lessons on how to combine scientific evidence with personal stories, work with trusted messengers, equip community partners with practical resources, and continually adapt as the information and public health landscapes change.

In this episode, you'll learn about:

• What it takes for advocacy to go beyond awareness to remove barriers and improve patient access to care and prevention
• How to build trust through credible messengers, respectful communication, and collaboration
• Effective ways to combine personal stories and science to educate and inspire action
• How coalition building and strategic partnerships can strengthen advocacy efforts and impact
• Practical communication approaches, including the CASE method, to address concerns, build confidence, and support informed decisions
• How strong leaders evolve their organizations, adapt to changing needs and environments, and remain grounded in their mission over time

This episode distills the foundations of effective advocacy into practical lessons every advocacy leader can put into action: building trust, mobilizing partners, removing barriers, advancing health policy, and improving health of the people you serve.

Who gets to define value in healthcare? Although policymakers, payers, and healthcare professionals all play a role, patient advocacy leaders know that value must also be defined by the experiences of patients and the clinicians who care for them. In this episode of Patient Advocacy Voices, we explore how advocacy organizations can help ensure healthcare policies are shaped by the people most affected, and why proactively engaging patients is essential to protecting access to care.

Host Eric Racine is joined by co-host Kate Tighe for a conversation with Derek Flowers, Executive Director of the Value of Care Coalition. Together, they discuss how the Coalition brings together patients, providers, caregivers, and advocacy organizations to advance a more patient-centered approach to healthcare value and access. Derek shares how the Coalition combines education, data, and state-level advocacy to help policymakers better understand the real-world impact of healthcare policies, while equipping advocacy organizations with the resources and opportunities to amplify patient and provider voices throughout the policymaking process.

In this episode, you'll learn about:

• Why patient perspectives are essential to defining healthcare value
• How advocacy organizations can proactively impact healthcare policy before decisions create unintended access barriers
• Ways that coalitions can amplify patient, caregiver, and provider voices, and support advocacy organizations via education, research, and policy expertise
• Why is it increasingly important for patient advocates to engage in state-level healthcare policies
• How combining data, lived experience, and stakeholder engagement can help advance policies that improve patient outcomes
• Leadership lessons on collaboration, flexibility, and coalition-building that advocacy organizations can apply in any disease area

It is critical that advocacy leaders across all therapeutic areas have a seat at the table to help define healthcare value and improve access for patients. This episode offers practical insights to build partnerships, strengthen patient engagement, and ensure healthcare policies reflect what matters most to patients.