No Visibility, No Control: Fixing the Off-Site Repair Process
Impossible d'ajouter des articles
Échec de l’élimination de la liste d'envies.
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
No Visibility, No Control: Fixing the Off-Site Repair Process
-
Lu par :
-
De :
À propos de ce contenu audio
You send a gearbox out the gate and it vanishes. No status update, no confirmed lead time, and an invoice that lands like a lead balloon much larger than you expect. Sound familiar? In this episode, Pete and Drew shine a light on the "Off-Site Black Hole" — the fragmented repair process quietly leaking millions from maintenance budgets across the industry.
Running the problem through the JEBS PCR Triad, Pete and Drew break down how unknown rebuild lead times wreck your component replacement schedule, how poor scope management and ignored warranty claims mean many operations are paying twice for the same repair, and how "vendor drift" — where rebuilds slowly drift away from your standard — is destroying component life one early component change at a time.
The fix isn't complicated. It's visibility, process, and the willingness to stop being a passenger on your own purchase orders.
Break Tip: Pick your top five most expensive off-site repairable items and pull two years of history. Check if any failed early — then find out if a warranty claim was ever lodged. You might just uncover hundreds of thousands of dollars sitting on the table.
