Couverture de Newscast 29 - Who Owns Loyalty?

Newscast 29 - Who Owns Loyalty?

Newscast 29 - Who Owns Loyalty?

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Who owns the value created by loyalty? In Newscast 29, Gary Leff unpacks Marriott Bonvoy’s tensions with hotel owners, Rob Burgess assesses TUI’s first loyalty programme, and Roger Williams explains the wave of loyalty-tech deals. Plus, the latest headlines and data shaping the industry.
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