Welcome to Season Two of Virtually Amazing Assistants!

In this episode, I chat with Wendy Norman, founder of Live Link Resource Limited, a virtual assistant company specializing in supporting private healthcare clinics.

Wendy shares her incredible journey from a varied career, including a stint in the Royal Navy, to establishing her successful business.

Despite living with rheumatoid arthritis, Wendy has built a thriving company that helps clinicians manage their practices more effectively.

Wendy discusses the importance of networking, the challenges of running a business while managing a chronic illness, and her strategies for stepping back from day-to-day operations. She also highlights the common challenges faced by private healthcare clinics, such as handling patient inquiries and adapting to a client-focused mindset.

Tune in for an inspiring conversation that underscores the resilience and determination required to succeed in the virtual assistant industry.

Timings

00:00 Introduction and Theme Song

00:46 Welcome to Virtually Amazing Assistants

01:02 Meet Wendy Norman

02:34 Wendy’s Career Journey

08:42 Transition to Virtual Assistance

16:20 Challenges and Triumphs

18:11 Recognizing the Need for Change

19:49 Building a Business Without Working In It

21:07 Networking and Expanding

22:19 Staffing Challenges and Solutions

23:49 Handing Over the Reins

24:34 Challenges in Private Healthcare

28:36 Valuing Your Services

31:16 Conclusion and Final Thoughts

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For over 25 years, Shelley Fishel has been empowering organizations of all sizes with her expert Microsoft Applications training. Whether you’re looking for self-paced online courses or tailored group programs, Shelley has the perfect solution to enhance your team’s productivity and skills.

Don’t miss the opportunity to elevate your organization’s efficiency. Book a call with Shelley today to discuss your training needs and discover how her expertise can benefit your assistants.

✅ Shelley Fishel – FLPI CDOL COLF | LinkedIn

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The post Navigating Success in the Virtual Assistant World with Wendy Norman first appeared on Virtually Amazing Assistants .