Navigating Difficult Conversations in the Workplace
Impossible d'ajouter des articles
Échec de l’élimination de la liste d'envies.
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
Navigating Difficult Conversations in the Workplace
-
Lu par :
-
De :
À propos de ce contenu audio
In this episode, Vicki Flier Hudson and Jeff Bond tackle one of the most challenging—and essential—skills for People Experience leaders: how to approach difficult conversations with empathy, clarity, and confidence.
Whether it's a one-on-one with a struggling team member, a tense group discussion, or a cross-cultural misunderstanding, Vicki and Jeff offer practical frameworks to help you lead through conflict without creating division.
In this conversation, they explore:
-
Why avoiding conflict drives it underground—and how leaders can defuse it instead
-
How to build psychological safety as a foundation for honest dialogue
-
The impact of cultural communication styles on conflict resolution
-
Tools and techniques like the Four-Second Rule, the phrase “Tell me more,” and the AAPP framework (Acknowledge, Agree, Pivot, Perspective)
-
The power of curiosity, emotional regulation, and listening as trust-building tools
This episode is a must-listen for leaders committed to strengthening culture, modeling openness, and building resilient, people-first teams.
Learn more or reach out at peoplefirstelevation.com
See omnystudio.com/listener for privacy information.
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !