Leadership is often judged by confidence and certainty. But in reality, the most defining moments of leadership occur when clarity disappears.

In this episode of The Change Agent, Eric Adams is joined by Thomas Jepson-Lay, executive coach and former senior humanitarian leader, to explore what leadership actually demands when control is impossible.

Drawing on nearly two decades leading emergency responses across conflict zones and disaster environments, Thomas unpacks:

• why vulnerability can stabilise teams under pressure
• how leaders unknowingly default to past behaviours in moments of fear
• what it means to move from intention-based leadership to consequence-aware leadership
• why complex and “wicked” problems cannot be solved with linear thinking
• how trust, nervous-system awareness, and perspective-sharing shape better decisions

This is not a conversation about tools or techniques.
It is a conversation about responsibility, judgement, and who leaders become when certainty is no longer available.

If you lead people, teams, or systems in high-stakes environments — this episode will challenge how you think about control, authority, and decision-making.

Learn more about Thomas Jepson-Lay and his mission:

https://www.thomasjepsonlay.com/

Check out his podcast - The Sector Debrief

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