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Every real estate investment eventually faces unexpected capital expenses. The difference between good and great operators is how they respond.

In this episode, The Laurens are joined by Mara Poling’s Director of Operations, John Jones, to discuss how the firm handles major, unplanned CapEx events. They walk through how decisions are made when something breaks, how funding sources are evaluated, how monthly cash flow and reserves are managed, and how the investment plan is reforecasted to stay aligned with long-term goals.

This episode is a practical look at how risk is managed in real-world multifamily ownership.

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As we head into a new year, it’s the perfect time to reset the scoreboard.

In this episode, The Laurens walk through the most important metrics they watch across the Mara Poling portfolio — the numbers that actually drive performance, guide decisions, and protect investor capital.

From occupancy and collections to expenses, NOI, and cash reserves, they explain what each metric really tells you, why it matters in today’s market, and how these numbers shape day-to-day operations.

If you’ve ever looked at your quarterly report and wondered what really matters most, this episode gives you the operator’s perspective on how performance is measured — and managed — going into 2026.

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A new year doesn’t always mean new deals — sometimes it means operating the assets you already own better.

In this episode, The Laurens say goodbye to 2025 and kick off the new year by breaking down what actually changes when experienced operators reset their approach. From the resolutions our portfolios would make themselves, to the habits we’re leaving behind, we dig into how smarter decisions, tighter systems, and proactive asset management can drive real performance — without chasing shiny new acquisitions.

We cover the skills owner-operators are sharpening this year, the meetings and processes that no longer serve us, and where being proactive beats reacting every time. If your goal this year is fewer surprises, better execution, and stronger returns from the assets you already have, this conversation sets the tone for the year ahead.

Perfect for operators and investors focused on discipline, clarity, and long-term value creation.