In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with David Lynd, CEO of The Lynd Company, for a candid, no-nonsense conversation about operational discipline, leadership through adversity, and the hard truths shaping the future of multifamily. Listen in to hear David:

• Share how growing up working on apartment sites—from digging sewer lines to running properties—shaped his relentless, data-driven approach to operations and why property management became the most challenging and rewarding work of his career
• Break down why operating expenses have surged more than 40% since 2019, why rents haven’t kept pace, and how technology, amenities, and herd mentality have quietly eroded value instead of creating it
• Reflect on leadership, culture, and accountability—from building teams that thrive under pressure to redefining work environments that prioritize performance, trust, and long-term sustainability in one of the toughest market cycles multifamily has ever faced

In this episode, Kerri Davis sits down with Jack (John) Sipes, longtime multifamily leader, former President of Dominium, and West Point graduate, for a thoughtful conversation about leadership, service, and scaling people-first organizations. Listen in to hear Jack:

• Share how his journey from the U.S. Army and West Point to multifamily property management shaped his leadership philosophy of learn, earn, and serve, and why so many professionals “fall into” the industry and stay
• Break down what it really takes to scale from 13,000 to 45,000 units, including the power of promoting from within, investing in leadership training, and building systems that support both growth and culture
• Reflect on the future of multifamily management—what AI and centralization get right and wrong, why human connection still matters, and why developing first-line leaders may be the industry’s most urgent challenge

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Marc Pollack, Managing Director at FirstService Residential, for a candid conversation about grit, leadership, and the human realities of multifamily operations. Listen in to hear Marc:

• Share how growing up as a lifelong apartment resident in Queens led him intentionally into property management—and how early career risks, asking for more responsibility, and learning “through fire” shaped his leadership style
• Break down what it means to bridge capital and community, translating income statements into lived experiences while balancing owner expectations, operational realities, and resident needs across affordable, workforce, and luxury housing
• Reflect on the grind of multifamily, the emotional toll on on-site teams, and why empathy, culture champions, accountability, and scalable—not perfect—processes are essential to building resilient teams and livable communities