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Ministry At Scale

Ministry At Scale

De : Chad Williams - Five Q
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 The Ministry at Scale Podcast brings you the latest trends, interviews with experts and practical tips to help your ministry multiply it's impact. Brought to you by Five Q a digital agency with a kingdom impact. If you want to know how to grow your ministry in the digital space this podcast is for you.Copyright 2026 Chad Williams - Five Q Christianisme Economie Management Management et direction Ministère et évangélisme Spiritualité
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  • #96 - Saved for Good Works: How Toby Weiss Built a Tech Career in Service of the Kingdom

    #96 - Saved for Good Works: How Toby Weiss Built a Tech Career in Service of the Kingdom
    May 1 2026
    Most ministries don't have a technology problem — they have a strategy problem. Toby Weiss, Co-Founder and CEO of Rooted Software, spent 14 years as the Global CIO of Jews for Jesus before launching a company with one purpose: helping ministries stop patch-working technology together and start wielding it strategically. In this episode, Toby shares what he's learned across hundreds of ministry engagements — and why the hardest part of a CRM rollout has nothing to do with software.Key TakeawaysThe "hodgepodge" trap is real — and costly. Ministries often solve technology problems one at a time, leading to a patchwork of disconnected systems. Toby explains why reaching a point of strategic maturity — typically around $1–2M in annual revenue — is when organizations need to step back and make deliberate, integrated technology decisions.Outsourced IT is often smarter than in-house. For ministries with fewer than 150 staff, Toby makes a compelling case that outsourced IT delivers broader expertise, greater availability, and lower cost than hiring internally — often cutting IT expenses by 50% or more while actually increasing service levels.Not all CRMs are created equal — and the wrong fit is expensive. Toby walks through key decision variables:Is the vendor primarily serving nonprofits or faith-based organizations?Do you need an off-the-shelf solution like Virtuous, or a more customizable platform like SiteStacker?Is best-of-breed or all-in-one the right fit for your organization's workflow?Data migrations are harder than they look. With well over 100 migrations completed, Toby explains why moving from one CRM to another isn't a simple export/import — it involves complex field mapping, business process changes, merge/purge logic, and multiple QA cycles. Treating it seriously from the start saves enormous pain.People and process beat technology every time. During a multi-country CRM rollout at Jews for Jesus spanning 11–12 countries, Toby learned that the technology decisions took six months. Getting people across cultures, languages, and compliance requirements (including GDPR) on board? That took 12 years.Calling and business strategy aren't mutually exclusive. Rooted Software was founded with the mission statement "We exist to help followers of Jesus leverage technology effectively." Toby shares how that conviction — rooted in Ephesians 2:10 — shaped every decision from the company's name to who they serve.Ministry can happen on and off the clock. Outside of Rooted, Toby co-founded Hope 680, a nonprofit that goes out twice a month across six cities in the San Francisco Bay Area to share the gospel with the unhoused. His story of a homeless man in London randomly opening a Bible to Luke 12:28 is one you won't want to skip.If your ministry's technology feels more like duct tape than a strategic asset, this conversation is for you. Toby offers a free consultation and brings zero pressure — just real expertise and a genuine heart to serve. Listen to the full episode, then visit rooted.software to schedule time with Toby directly.ResourcesConnect with Toby & Rooted SoftwareEmail: toby@rooted.softwareWebsite & Scheduling: rooted.softwareLinkedIn: https://www.linkedin.com/in/toby-weiss/Hope 680 Ministryhope680.orgBooks MentionedAddiction and the Local Church by Andy Constable & Mez McConnellThe Heart of Addiction by Mark E. ShawThe Five Dysfunctions of a Team by Patrick LencioniOther ResourcesVirtuous CRMSiteStackerThe Addiction ConnectionLaunchAI by Five QFive Q
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    45 min
  • #95 - Faithfully Leading in Big Tech with Rich Robison

    #95 - Faithfully Leading in Big Tech with Rich Robison
    Mar 27 2026

    What does it look like to carry your faith into one of the most skeptical environments on earth—and actually lead a movement there? Rich Robison is an Engineering Manager at a major big tech company, and he didn't choose to work there. God closed every other door until he finally listened. In this episode, Rich shares what happens when you fully surrender your career to God—and how the mission field might be closer than you think.

    Key Takeaways
    • God's leading doesn't always look like a clear path forward. Rich spent six months resisting a door that God kept holding open, slamming his face into the doors he wanted to walk through until he was ready to listen.
    • Joining a Christian group at work on day one was an act of faith. Hitting "join" made his faith publicly visible across the company—a small decision that carried real professional risk and set the tone for everything that followed.
    • Rich now leads a global Christian group spanning five continents, organizing Bible studies, holiday events with household-name speakers, and leadership development—all on a volunteer basis alongside demanding day jobs.
    • The shift from engineer to people leader came from a deep sense of responsibility for others. Rich describes his leadership role as more shepherd than manager—caring about the whole person, not just their output.
    • Being a Christian in big tech means your witness is always on. Rich reflects on the Gandhi quote—that people are drawn to Christ or pushed away based on how believers actually behave—and how that shapes the way he shows up every day.
    • Ministry in the workplace starts with prayer and submission, not a strategy. Rich challenges listeners to stop trying to engineer a plan and instead invite the Spirit to lead, starting with small, faithful steps like a weekly lunch Bible study.
    • Your everyday life is already your mission field. Whether or not you work for a ministry, you are in ministry—and the people around you are watching how you live it out.

    If you've ever felt like your career and your faith exist in two separate worlds, this conversation will challenge that divide. Rich Robison's story is a reminder that God is at work in every boardroom, every Slack channel, and every leadership decision—and that the most strategic thing you can do is surrender first. Don't miss this episode.

    Resources
    • BEMA Podcast – A Scripture-focused podcast that goes deep on theology and biblical context, with communities worldwide for group discussion. bemadiscipleship.com
    • Launch AI by Five Q – AI adoption for ministries built on a human-first framework. Learn more at fiveq.com/launch
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    38 min
  • #94 - Faith and AI with Yvonne Carlson

    #94 - Faith and AI with Yvonne Carlson
    Mar 19 2026

    In this episode of Ministry at Scale, host Chad Williams interviews Yvonne Carlson, the Chief Technology Officer at Global Media Outreach (GMO) and co-director of the Missional AI Conference. Together, they explore the intersection of technology, faith, and the transformative potential of AI in ministry.

    Key Takeaways

    Yvonne’s Journey: From childhood curiosity in her father's garage to becoming a CTO, Yvonne discusses how her passion for technology and missions led her to GMO.

    The GMO AI Strategy: Yvonne emphasizes starting with vision and mission over technical questions, detailing how GMO developed an AI task force and a white paper to guide their approach.

    Human-First AI Policy: The conversation dives into GMO's foundational commitments, which include biblical alignment, transparency, and keeping a "human in the loop" to enhance—not replace—human ministry.

    Practical AI Use Cases: Yvonne shares real-world examples of AI in action, from data analysis and finance to grant writing and personalizing outreach, illustrating how it frees up missionaries for deeper discipleship.

    Security & Ethics: A critical look at the risks of AI, including data privacy (PII) and the importance of using secure, private AI environments rather than free, public tools.

    The Future of Missional AI: An invitation to the Missional AI Conference in San Jose, featuring experts like Dr. John Lennox and Pat Gelsinger, to discuss the theological and practical implications of AI.

    Be sure to listen to the full episode.

    Resources:

    • Missional.ai
    • Yvonne’s LinkedIn
    • Practical AI Podcast
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    39 min
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