Couverture de Mind Games: Using Psychology to Boost Customer Success

Mind Games: Using Psychology to Boost Customer Success

Mind Games: Using Psychology to Boost Customer Success

Écouter gratuitement

Voir les détails

À propos de cette écoute

Have you ever wondered why your customers say they want a result - and then don’t do ANY of the things you tell them to?

No, it’s not that they’re lazy or bad-fit customers…

You're just not speaking to the way human brains actually work!

Join Rachel ProvanJoin Rachel Provan to learn the secrets of how people really make decisions, and how you can use this knowledge to help your customers succeed with your product.

BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:

  • Why humans don't operate logically (and what that means for getting buy-in)
  • The one question that transforms every customer interaction
  • How to use loss aversion to frame renewal conversations more effectively
  • Simple psychological tricks that can increase perceived value
  • The ethical difference between influence and manipulation

Stop wasting time with logical tactics that don’t work. Learn how to talk to customers in ways that make them take action and get the results they came for.



🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com



++++NEW FREE RESOURCE++++

💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.


WORK WITH RACHEL:

🧑🏻‍🎓 The CS Leadership Academy


CONNECT WITH RACHEL

Follow at:

LinkedIn
TikTok
Instagram
YouTube

WEBSITE

https://provansuccess.com




Les membres Amazon Prime bénéficient automatiquement de 2 livres audio offerts chez Audible.

Vous êtes membre Amazon Prime ?

Bénéficiez automatiquement de 2 livres audio offerts.
Bonne écoute !

    Ce que les auditeurs disent de Mind Games: Using Psychology to Boost Customer Success

    Moyenne des évaluations utilisateurs. Seuls les utilisateurs ayant écouté le titre peuvent laisser une évaluation.

    Commentaires - Veuillez sélectionner les onglets ci-dessous pour changer la provenance des commentaires.

    Il n'y a pas encore de critique disponible pour ce titre.