Couverture de Marketing Beyond with Alan B. Hart

Marketing Beyond with Alan B. Hart

Marketing Beyond with Alan B. Hart

De : Alan B. Hart
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Join Alan B. Hart as he dives into conversations with the world's leading chief marketing officers and business innovators. Tune in to get inspired by the stories and experiences of marketing visionaries—and stay ahead of the curve.© 2025 Economie Marketing et ventes
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    • 33: Rethink customer experience orchestration with AI: Insights from Adobe Enterprise CMO Rachel Thornton
      Feb 4 2026
      How can marketing leaders deliver personalization at scale as content demands surge? How do brands protect discoverability as customers shift their search focus from SEO to answer engines and AI agents? At CES 2026, Alan Hart sat down with Rachel Thornton, Enterprise CMO at Adobe, to unpack the ways AI is reshaping customer experience orchestration and the content supply chain. Rachel explains that real personalization drives a major increase in content needs, and that AI can compress production cycles so teams can create, test and optimize large volumes of campaign assets faster than humans alone while staying consistent and on-brand across channels. The conversation then turns to generative engine optimization (GEO) and answer engine optimization (AEO) where Rachel notes discoverability is increasingly dependent on how brands show up in AI-driven search results and in the broader ecosystem of content beyond their own websites. Throughout the conversation, Rachel reinforces that making AI work requires coordinated change across data foundations, processes and skills, not just new tools. She also offers practical lessons for other CMOs on centering customer needs and building a culture of curiosity and experimentation, so teams keep learning as the marketing playbook evolves. In this episode, you'll learn: Ways AI enables personalization at scale Strategies to modernize the content supply chain How AI is shifting marketing and the adjustments marketers can make to stay discoverable Key highlights: [00:00] Introduction [01:00] A love of reading [01:40] Rachel's career path [02:50] Life as the Enterprise CMO [03:55] How AI is changing the marketing role [06:05] Content supply chain at its best [07:45] Using AI to its full potential [09:20] Discoverability in the AI era [11:45] Lessons for CMOs [13:20] Examples of companies doing marketing well [14:15] An experience that defines you: Customer face time [16:05] Advice to your younger self: It's not linear. Try new things! [16:45] A topic marketers need to learn more about: AI [17:40] What are you curious about: Robots [18:30] Largest opportunity to marketers today: "Everybody is a creator at heart" [19:50] CES trends: Embedded AI Resources mentioned: The Covenant of Water by Abraham Verghese Adobe Creative Cloud Adobe Marketo Engage Adobe GenStudio for Performance Marketing Adobe LLM Optimizer Adobe Digital Academy Project Fizzion (Coca-Cola x Adobe) Adobe x NFL partnership CES Follow the podcast: Listen on Apple Podcasts   Listen on Amazon Music  Listen on Audible  Listen on iHeart Radio Listen on Spotify   Connect with Rachel Thornton and Adobe: Rachel Thornton on LinkedIn Adobe on LinkedIn Adobe on Instagram Connect with Alan Hart and Deloitte Digital:    Alan Hart on X Alan Hart on LinkedIn  Deloitte Digital on LinkedIn  Deloitte Digital on Instagram  Deloitte Digital on YouTube  Deloitte Digital on Threads   
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      21 min
    • 32: Strategies to link marketing to revenue: Insights from Anaplan CMO Jim Freeze
      Jan 21 2026
      How might your marketing strategy change if you could prove—with shared baselines and benchmarks—which efforts truly move the needle, and which don't? Anaplan CMO Jim Freeze explains how AI is evolving marketing workflows, elevating creative focus, and tightening the link to measurable outcomes. He details how his team sets explicit productivity goals and uses AI to support content development, enabling marketers to spend more time on strategy, creativity and smarter channel-mix decisions. He also dives into measurement fundamentals with practical advice leaders can act on now: establish transparent targets, align on baselines and industry benchmarks, and report progress regularly. The conversation also emphasizes tighter alignment with sales, stronger finance fluency for marketers, and preparing for the AI-driven search that will reshape content and site strategy. In this episode, you'll learn: Jim's tips to demonstrate marketing's value with metrics leaders trust The importance of baselines, benchmarks and transparent reporting to earn credibility with the C-suite The potential benefits of cross‑functional accountability and AI integration to pipeline velocity, win rates and team focus Key highlights: [00:00] Introduction [01:40] Our first math major and second lawyer [04:20] From programming in C to being a CMO [07:55] The scope of Anaplan [12:15] How Anaplan is using AI [15:45] The evolution of the marketer role [18:45] Demonstrating the value of marketing [23:25] The importance of transparency [26:55] Ways to improve your measurement framework [30:00] An experience that defines you: Leaving law [32:25] Advice to your younger self: Take more risks [33:10] A topic marketers need to learn more about: Finance [34:50] Trends and subcultures to watch: AI search [35:40] Largest opportunity to marketers today: AI Resources mentioned: Anaplan Follow the podcast: Listen on Apple Podcasts   Listen on Amazon Music  Listen on Audible  Listen on iHeart Radio Listen on Spotify   Connect with Jim Freeze and Anaplan: Jim Freeze on LinkedIn Anaplan on LinkedIn Anaplan on YouTube Connect with Alan Hart and Deloitte Digital:    Alan Hart on X Alan Hart on LinkedIn  Deloitte Digital on LinkedIn  Deloitte Digital on Instagram  Deloitte Digital on YouTube  Deloitte Digital on Threads   
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      39 min
    • 31: Turning a marketing idea into a product: Insights from Sift's former Chief Marketing Officer Armen Najarian
      Jan 7 2026
      What if your next marketing idea could become your company's most valuable product? Armen Najarian, former CMO at Sift, discusses the challenges of marketing in the digital fraud prevention industry, the power of incentives, and how a marketing solution became an impactful product innovation. Armen shares how creative referral programs like "Super Sifters" and a strong focus on third-party reviews have elevated Sift's market position and built lasting customer trust. He also explains how the company's Fraud Industry Benchmarking Resource (FIBR) tool began as a marketing initiative that faced internal pushback over essentially making company data open source. Despite the risks, the idea evolved into a real-time, peer comparison product feature—and ultimately became Sift's top demand generator. Armen's experience highlights the value of bold experimentation and cross-functional, innovative thinking in driving marketing-led growth. In this episode, you'll learn: The incentive strategies that move the needle for Sift How a bold marketing idea can turn into a standout product feature The benefits of finding a personal connection to your work Key highlights: [00:00] Introduction [01:05] Escaping to eastern Maine [03:15] Armen's path to Sift [05:20] The scope of Sift [06:20] From brand management to product marketing [07:55] 10 years in cybersecurity [10:10] Incentive strategies and bobble heads [13:45] How marketing can become a product [15:10] FIBR product demonstration [18:25] An experience that defines you: Entrepreneurship [22:40] Advice to your younger self: Don't sweat the small stuff [24:00] A topic marketers need to learn more about: Experimenting with AI [25:25] Trends and subcultures to watch: Philosophy [26:00] Largest opportunity to marketers today: AI Resources mentioned: Sift FIBR G2 Follow the podcast: Listen on Apple Podcasts   Listen on Amazon Music  Listen on Audible  Listen on iHeart Radio Listen on Spotify   Connect with Armen Najarian and Sift: Armen Najarian on LinkedIn Sift on LinkedIn Sift on YouTube Connect with Alan Hart and Deloitte Digital:    Alan Hart on X Alan Hart on LinkedIn  Deloitte Digital on LinkedIn  Deloitte Digital on Instagram  Deloitte Digital on YouTube  Deloitte Digital on Threads   
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      29 min
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