Managing the Boom: How Clerks Navigate Rapid Community Growth
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Managing the Boom: How Clerks Navigate Rapid Community Growth
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In this episode, host Marie Balthrop talks with Robyn Densmore, TRMC, city secretary for Georgetown, Texas, and Jennifer Kirkland, TRMC, city secretary for Kyle, Texas, about what it’s like to serve two of the fastest-growing cities in the state. Robyn and Jennifer share their career paths and discuss how rapid population increases have reshaped their day-to-day work — from managing rising open records requests and evolving election responsibilities to implementing new technology and supporting expanding departments. They also highlight strategies for maintaining employee morale and preserving a small-town level of service in the midst of major growth. The conversation touches on the importance of advocating for resources, leaning on peer support, and celebrating professional milestones, including Jennifer’s recent recognition as the Texas Municipal Clerks Association Emerging Leader Award recipient.
Clerk Connections is produced by Association Briefings.
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