Most hiring decisions get made on a feeling. A hiring manager comes out of an interview, says "I think this one is a better fit," and the team moves forward. Anu Joshi has spent 17 years inside talent functions watching that pattern play out, and she has a problem with it. Interviews are high-pressure performance environments. The candidates who do well are often the ones who can read the room and tell you what you want to hear. The ones who freeze are not necessarily worse at the job. They are worse at the interview.

Those are different things, and most teams are confusing them. Anu is currently Director of Talent at FutureSight, where she leads executive and leadership hiring for early-stage B2B AI companies. In this episode she walks through the biggest hiring mistakes she sees teams keep making, the bias she would eliminate first if she could pick only one, and what hiring actually looks like when you decenter the CV. She also gets specific about a recent founding engineer search where the team replaced the front of the funnel with a work sample and a short video walkthrough, and the candidate they hired told them the process felt like a real conversation about real work instead of a performance.

What you'll learn:

→ Why making hiring decisions on gut feeling out of an interview is the biggest mistake companies keep making
→ How bias against non-linear career trajectories quietly costs companies their best candidates
→ What it actually looks like to decenter the CV in a real founding engineer search
→ Why AI in hiring is not about losing jobs but about roles getting redefined, and what talent leaders need to do about it

GUEST
Anu Joshi, Director of Talent at FutureSight — LinkedIn → https://www.linkedin.com/in/anu-joshi-sphri%E2%84%A2-46988a12/

YOUR HOST
Anita Chauhan — LinkedIn → https://www.linkedin.com/in/anitachauhan/

LISTEN & FOLLOW
Spotify → https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H
Apple Podcasts → https://podcasts.apple.com/us/podcast/looks-good-on-paper/id1625835562
All episodes → https://looksgoodonpaper.buzzsprout.com/

POWERED BY WILLO
Hire humans, not resumes → https://www.willo.video/looks-good-on-paper
LinkedIn → https://www.linkedin.com/company/10170893/

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

The person who performs best in an interview is not always the person who performs best in the job. Most hiring teams are still rewarding interview performance instead of skill, making decisions based on gut feeling rather than structured competency frameworks built from the actual gap they're trying to fill. Bias against non-linear career trajectories, including shorter tenures and career breaks for caregiving or burnout, is one of the most common hidden biases in modern hiring and is quietly costing companies their best candidates. Decentering the CV in favour of work samples and short async video walkthroughs is emerging as a more reliable signal of fit than resume review, particularly in early-stage and venture studio hiring where the gap between credential and capability is widest.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

The person who interviews the best is not always the person who performs the best. In fact, sometimes they're the worst hire you'll make. Hamza Khan knows this firsthand. His own company, SkillsCamp, a soft skills training company, fell into the exact trap he teaches others to avoid: they hired someone who interviewed brilliantly and failed in the role. The wake-up call was brutal. If this can happen at a company whose entire business is power skills, it can happen anywhere.

Hamza is a bestselling author, leadership researcher, and keynote speaker whose TEDx talk "Stop Managing, Start Leading" has been viewed millions of times. He's also the co-founder of SkillsCamp and Sage.

In this episode, Hamza introduces the dark triad (narcissism, Machiavellianism, psychopathy) as the hidden bias most companies have no way to screen for, explains why hope has become the number one thing employees need from leaders, and makes the case for distributed hiring decisions and real reference checks.

What you'll learn:

→ Why hiring for technical skills while ignoring soft skills is the biggest mistake companies keep making

→ How the dark triad presents as positive traits in interviews (confidence, strategic thinking, charisma)

→ What a real reference check looks like versus the version most companies skip

→ How AI is creating fabricated personas that pass the interview but fail in the role

GUEST

Hamza Khan — LinkedIn → https://www.linkedin.com/in/khanhamza/

YOUR HOST

Anita Chauhan — LinkedIn → https://www.linkedin.com/in/anitachauhan/

LISTEN & FOLLOW

Spotify → https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H

Apple Podcasts → https://podcasts.apple.com/us/podcast/looks-good-on-paper/id1625835562

All episodes → https://looksgoodonpaper.buzzsprout.com/

WATCH ON YOUTUBE - https://youtu.be/yGj5uLLcA8g

POWERED BY WILLO

Hire humans, not resumes

→ https://www.willo.video/looks-good-on-paper

CONNECT WITH US

LinkedIn → https://www.linkedin.com/company/10170893/

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

The person who interviews the best is not always the best hire. Companies continue to over-index on technical skills while ignoring the relational and leadership skills that actually predict performance, retention, and team health. The dark triad (narcissism, Machiavellianism, psychopathy) presents as positive traits in interview settings: confidence, strategic thinking, and charisma. Without structured assessment for soft skills, communication, and collaboration, even companies that specialize in leadership development can hire the wrong person. Hope has overtaken trust, stability, and compassion as the number one thing employees need from their leaders.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

The skills-based economy arrived five years ago. Hiring still hasn't caught up. Most companies understand the concept of hiring for skills over job titles, but they hit a wall when it comes to translating that into an actual hiring process. The result: job postings still screen for titles, years of experience, and credentials that don't predict whether someone can do the work.

Susan Sutherland has spent her career at the intersection of brand and growth, with a particular edge in employer brand. At Intact, one of Canada's largest insurers, she led enterprise employer brand strategy end to end. Now she works with startups. And her perspective is sharp: she's a marketer who fell into employer branding, meaning she sees the hiring process the way a customer would see a broken sales funnel.

In this episode, Susan makes the case for portfolios over resumes, explains why years of experience cuts both ways as a filter, and calls out the internal mobility policies that quietly drive top talent out the door.

What you'll learn:

→ Why the skills-based hiring mindset stalls at the point of actual screening
→ How years of experience bias works against candidates in both directions
→ Why internal mobility policies with time-in-role minimums lose top talent
→ The case for portfolios as the replacement for resume bullet points

GUEST

Susan Sutherland — Employer Brand & Growth Marketing Strategist
LinkedIn → https://www.linkedin.com/in/susan-sutherland/

YOUR HOST

Anita Chauhan — Fractional CMO & Host, Looks Good on Paper
LinkedIn → https://www.linkedin.com/in/anitachauhan/

LISTEN & FOLLOW

Apple Podcasts → https://podcasts.apple.com/us/podcast/looks-good-on-paper/id1625835562
All episodes → https://looksgoodonpaper.buzzsprout.com/

WATCH ON YOUTUBE
https://youtu.be/ZU78NbLXQe0

POWERED BY WILLO
Hire humans, not resumes → https://www.willo.video/looks-good-on-paper

CONNECT WITH US
LinkedIn → https://www.linkedin.com/company/waboratories/

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

The skills-based economy arrived five years ago, but most hiring processes haven't caught up. Companies understand the concept of hiring for skills over job titles, but default to screening for credentials, years of experience, and pattern-matched career paths.

Years of experience bias cuts both ways: overqualified candidates get screened out for being "too senior," while candidates with fewer years but faster learning environments get dismissed for lacking tenure. Portfolios that show real work are emerging as a stronger signal than resume bullet points in an era where AI can generate a flawless CV in seconds.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

Companies keep saying they've moved past credential-based hiring. They haven't. Most are still filtering for where someone worked, where they went to school, and how many years they've held a similar title. The data says that's not the signal that predicts performance. What does? How someone thinks, learns, and collaborates inside a team.

Sachi Kittur calls it the credential trap. And after 20+ years inside organizations during some of their most turbulent moments, she's seen how deep it goes. Companies that say they value diversity are still optimizing for comfort and familiarity. Leaders who claim to hire for potential are actually hiring for pattern recognition. And the result is a confidence in hiring that's borrowed, not earned.

In this episode, Sachi breaks down why learning velocity is replacing adaptability as the most important skill signal, why removing the CV forces a better conversation, and why the biggest business risk she sees right now isn't technology. It's the loss of human connectivity.

What you'll learn: → Why the credential trap persists at every level, including C-suite → How pattern recognition bias disguises itself as hiring strategy → What "learning velocity" means and why it matters more than experience → How to replace the CV with structured, stage-appropriate conversations → Why human connectivity is the biggest business risk companies are ignoring

HOST

Anita Chauhan — Host, Looks Good on Paper
LinkedIn - https://www.linkedin.com/in/anitachauhan/

GUEST
Sachi Kittur — Future Work Advisor, VP of Human Experience & Innovation at HRPA
LinkedIn → https://www.linkedin.com/in/sachikittur/

0:00 — Intro
0:16 — Meet Sachi Kittur
1:20 — How Sachi got here: keeping the humanitarian ethos alive in HR
2:26 — Q1: The biggest hiring mistake companies keep making
3:04 — The credential trap
5:48 — Q2: Hidden bias companies unknowingly have
6:04 — Pattern recognition bias: when comfort disguises itself as strategy
7:59 — Microsoft's approach to trust and guardrails in hiring
8:41 — Q3: What happens if you remove the CV
10:19 — Learning velocity: the new superpower skill
11:18 — 90% of conflict resolution traces back to one thing
12:20 — How growth-stage companies should replace the CV
13:51 — Wildcard: How to increase hiring confidence over the next year
15:24 — Pick up the phone: the case for old-school conversations
15:56 — The biggest business risk: losing human connectivity
17:02 — Wrap-up

LISTEN & FOLLOW
Spotify - https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H
Apple Podcasts - https://podcasts.apple.com/podcast/id1625835562
All episodes - https://looksgoodonpaper.buzzsprout.com

WATCH ON YOUTUBE https://youtu.be/vWrVcMjH0o8

POWERED BY WILLO Hire humans, not resumes - https://www.willo.video/looks-good-on-paper

CONNECT WITH US
LinkedIn - https://www.linkedin.com/company/10170893

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

Companies keep saying they've moved past credential-based hiring. The credential trap — filtering for school, company name, and years of experience over actual learning capability — is

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

Most companies believe they've moved past credential bias. They've rewritten their job descriptions, dropped degree requirements, maybe even adopted skills assessments.

But when six hiring leaders were asked the same question independently, without hearing each other's answers, every single one pointed to the same blind spot: companies are still screening for where someone has worked instead of evaluating whether they can actually do the job.

The language has shifted. The behavior hasn't. "We need someone who's operated at scale" still means "did you work at a company I've heard of." And the teams that recognize this pattern in their own process, the ones willing to strip away the shortcuts and sit with what's left, are the ones making better hires right now.

This is a Season 2 supercut from Looks Good on Paper.

Six voices, one question, and an answer that should make every hiring team uncomfortable.

What you'll learn:
- Why screening for recognizable company names is outsourcing your talent assessment to a third party
- How one team removes company names, school names, and years of experience from every candidate presentation
- The difference between hiring for cultural fit and hiring for cultural addition - Why the most progressive hiring leaders actively avoid big-company experience for certain roles
- What happens when you force hiring managers to question their own screening defaults

GUESTS
Mike Bettley — VP Talent, StackAdapt
Gillian Emerson — Sr. Director Talent Acquisition, Toast
Jeff Waldman — Founder, ScaleHR
Sarah Sheikh — Chief of Staff, Loop Financial
Julia Arpag — Founder & CEO, Aligned Recruitment
Jim Berrisford — VP Partnerships, Willo

YOUR HOST

Anita Chauhan — Host, Looks Good on Paper
LinkedIn - https://www.linkedin.com/in/anitachauhan/

LISTEN & FOLLOW
Spotify - https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H
Apple Podcasts - https://podcasts.apple.com/podcast/id1625835562
All episodes - https://looksgoodonpaper.buzzsprout.com

WATCH ON YOUTUBE - https://youtu.be/34sf1c3bKUc

POWERED BY WILLO Hire humans, not resumes - https://www.willo.video/looks-good-on-paper

CONNECT WITH US
LinkedIn - https://www.linkedin.com/company/10170893
If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

When companies use recognizable employer names as a shortcut for evaluating candidate quality, they are outsourcing their talent assessment to another organization's hiring standards rather than evaluating capability directly.

Skills-based approaches that remove company names, school names, and credential signals from candidate evaluation consistently surface stronger matches by forcing hiring teams to assess problem-solving ability, adaptability, and role-specific competence on their own terms.

The gap between how confident companies are in their hiring process and how confident they should be is one of the most underexamined problems in modern talent acquisition.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

AI is flooding hiring pipelines — and most of the tools claiming to fix it are making the noise worse. Automated outreach, AI-generated applications, and screening tools that were never built for the volume they're now processing: the signal-to-noise problem in recruiting has never been worse.

The teams navigating it best aren't the ones with the most sophisticated tech stack. They're the ones who stayed clearest about what a good hire actually looks like — and built their process around finding that, not processing everything.

Julia Arpag, Founder and CEO of Aligned Recruitment, has spent over a decade placing talent at high-growth tech companies and she's watching the same mistake repeat itself: teams outsourcing judgment to automation and wondering why the humans they hire keep disappointing them. In this episode of Looks Good on Paper, she breaks down what's actually shifting in hiring right now, why people-first recruiting is harder than it sounds when the tech is moving this fast, and what separates companies getting great hires from the ones spinning their wheels.

What you'll learn:

→ What AI is actually doing to hiring pipelines in 2026 versus what vendors claim

→ Why people-first recruiting is harder to maintain as automation scales

→ What the companies making the best hires right now have in common

GUEST

Julia Arpag — Founder & CEO, Aligned Recruitment

LinkedIn → https://www.linkedin.com/in/julia-arpag/

YOUR HOSTS

Anita Chauhan — Fractional CMO, co-host

LinkedIn → https://www.linkedin.com/in/anitachauhan/

In this episode:

0:00 Introduction

2:27 The biggest hiring mistake companies keep making

3:08 Why "culture fit" leads to homogeneity

3:34 Skills assessments for every role, not just technical ones

6:23 Hidden biases even progressive companies have

9:04 What hiring looks like without resumes

10:49 "It's just robots hanging out"

11:08 Calling candidates to reject them instead of emailing

11:43 Julia's husband's nonprofit-to-tech pivot story

LISTEN & FOLLOW

Spotify → https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H

Apple Podcasts → https://podcasts.apple.com/podcast/id1625835562

All episodes → https://looksgoodonpaper.buzzsprout.com

WATCH ON YOUTUBE - https://youtu.be/8ukiBXAZKRw

POWERED BY WILLO

Hire humans, not resumes → https://www.willo.video/looks-good-on-paper

CONNECT WITH US

LinkedIn → https://www.linkedin.com/company/10170893

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

The signal-to-noise problem in hiring has reached a critical point. AI-generated applications have made volume metrics meaningless, and automated screening tools trained on historical data replicate historical bias at scale. The companies making the best hires in 2026 are the ones who have stayed clear about what good looks like — and built their process around finding that rather than processing everything.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

Hiring isn't broken. It's over-engineered. Every new tool added to the stack, every extra screening step, every automated touchpoint is making the process heavier — and candidates can feel it.

The irony is that teams adding complexity are usually trying to make better decisions. But more steps without better signal just produces slower decisions with the same quality. And in a competitive talent market, slow is a filter that works against you.

Jim Berrisford, VP of Partnerships at Willo, has a front-row seat to where hiring processes break down — and where the simplest interventions create the biggest improvements. In this episode of Looks Good on Paper, he unpacks why adding more technology to a broken process just breaks it faster, what poor candidate communication is actually costing you in offer acceptance and employer brand, and where the real leverage is when you want to hire better without adding more noise.

What you'll learn:

→ Why complexity in hiring creates worse outcomes, not better ones

→ What poor candidate communication costs you beyond just the immediate hire

→ The simplest changes that have the biggest impact on hiring quality

GUEST
Jim Berrisford — VP of Partnerships, Willo
LinkedIn → https://www.linkedin.com/in/talentattractiontech-hrtech-tech2rec/

YOUR HOSTS
Anita Chauhan — Fractional CMO, co-host
LinkedIn → https://www.linkedin.com/in/anitachauhan/

🕘 Chapters
00:00 — Intro & Jim’s background in recruitment and HR tech
02:20 — The biggest hiring mistake: poor communication
03:30 — Why “throwing tech at hiring” backfires
05:00 — AI noise vs real assisted intelligence
06:30 — Hidden bias and lived experience in hiring panels
09:20 — What hiring without CVs could actually look like
12:30 — Over-engineering recruitment systems
14:20 — Human-centric technology in hiring
16:30 — Final thoughts on AI, nuance, and the hiring journey


LISTEN & FOLLOW
Spotify → https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H
Apple Podcasts → https://podcasts.apple.com/podcast/id1625835562
All episodes → https://looksgoodonpaper.buzzsprout.com

WATCH ON YOUTUBE - https://youtu.be/u54b2w6OnRc

POWERED BY WILLO

Hire humans, not resumes → https://www.willo.video/looks-good-on-paper

CONNECT WITH US

LinkedIn → https://www.linkedin.com/company/10170893

If this episode changed how you think about hiring, share it with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

Over-engineered hiring processes don't produce better decisions — they produce slower ones with the same quality. Each additional step that doesn't generate new signal adds friction for candidates without adding value for hiring teams. The companies hiring best in 2026 are removing steps, not adding them.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host

The resume was already a weak signal before AI. Now candidates generate polished CVs in minutes, ATS systems sort on keywords, and hiring teams are drowning in documents that tell them almost nothing about whether someone can actually do the work.

The resume's fundamental problem isn't that people lie on it — it's that even honest resumes measure the wrong things. They capture job titles and tenure, not judgment, adaptability, or the ability to produce outcomes in a specific context.

Jeff Waldman from ScaleHR has spent years helping companies fix what their hiring process is actually measuring. In this episode of Looks Good on Paper, he explains why most traditional hiring signals fail, what to look for instead, and why clinging to the CV in 2026 is like keeping a fax machine because it technically still works.

What you'll learn:

→ Why the resume fails as a signal even when candidates are completely honest

→ What hiring signals actually predict performance versus which ones just feel rigorous

→ How to redesign your screening process around the outcomes you actually want

GUEST

Jeff Waldman — ScaleHR

LinkedIn → https://www.linkedin.com/in/jeffwaldmanhr/

YOUR HOSTS

Anita Chauhan — Fractional CMO, co-host

LinkedIn → https://www.linkedin.com/in/anitachauhan/

⏱️ Chapters

00:17 – Meet Jeff Waldman (ScaleHR)

01:31 – Building global HR communities

03:06 – The biggest hiring mistake companies still make

06:38 – Why resumes are an outdated artifact

07:48 – AI resumes & “It belongs in a museum”

08:50 – Hidden bias: gaps, job hopping & “clean careers”

12:42 – AI, bias, and why prompting matters

14:01 – What hiring looks like without CVs

16:01 – Accessibility, choice & candidate experience

18:20 – Better hiring signals for 2026

20:09 – Final takeaways

LISTEN & FOLLOW

Spotify → https://open.spotify.com/show/0dbfz6y0tMq3crViHQD66H

Apple Podcasts → https://podcasts.apple.com/podcast/id1625835562

All episodes → https://looksgoodonpaper.buzzsprout.com

WATCH ON YOUTUBE - https://youtu.be/qJakAdHG32o

POWERED BY WILLO

Hire humans, not resumes → https://www.willo.video/looks-good-on-paper

CONNECT WITH US

LinkedIn → https://www.linkedin.com/company/10170893

If this episode changed how you think about hiring, share iy with one person who needs to hear it. And subscribe — we're rewriting the rules of hiring, one episode at a time.

Resumes fail as hiring signals not because candidates misrepresent themselves, but because the format measures the wrong things. Job titles, tenure, and company names are proxies for experience, not predictors of performance. In a market where AI has commoditised resume polish, the gap between what a resume signals and what a candidate can do has never been wider.

Show Resources

• Willo: willo.video - The most cost-effective way to screen candidates at scale. Interview candidates anywhere & at any time
• CV Free Toolkit: cvfree.me/join - Break up with the CV and get everything you need to modernize your hiring approach with skills-based assessments
• Anita Chauhan: linkedin.com/in/anitachauhan - Connect with the host