In Episode 47, Samuel sits down with Shem Hatfield, founder of Process Elevation — a leadership development coach, certified organizational leader, and someone Samuel has known since they were building theater sets and running Code Teal ops through the hallways of Butler Community College 17 years ago.
Shem spent 13 years in a residential school program for neurodiverse youth — starting as frontline staff working with kids with severe behavioral challenges, eventually building and leading the organization's entire learning and development function. That decade-plus in a high-crisis, deeply human environment is the foundation for everything he does today. A little over a year ago, he took the entrepreneurial leap and launched his own coaching and leadership development practice, now doing work he never anticipated — global manufacturing companies, clean energy firms, and senior leadership teams across industries he once thought were completely outside his lane.
The conversation goes deep fast. Shem walks through the personality assessment tools he uses — DiSC, OPQ, and Process Communication Model — and why PCM stands out: it doesn't label you as a type, it maps the types that live within you and asks what happens when you're in distress. He unpacks the difference between knowing yourself versus using a tool to analyze others, why the Enneagram can create empathy breakthroughs in personal life but gets messy in organizational settings, and the five-step framework — regulation, mindset, skill set, behavior, tool set — that underlies almost everything he does with clients.
Then Samuel becomes the client. In a live, unrehearsed coaching segment, Shem walks him through what's actually going on at KillerGrowth — the virtual team, the fear of leaving people behind while moving fast, the tension between identifying opportunities and staying present long enough to bring people along. What surfaces is real: the pattern of a high-speed filter who genuinely cares but sometimes outruns the room, and the cost of fear and anxiety masquerading as drive.
Shem closes with a concept worth sitting with: the difference between homeostasis — getting back to normal — and allostasis, the body's deeper drive to reach a new kind of stability. In a world being reshaped by AI and remote work and constant change, connection and leadership can't just be recaptured. They have to be redefined.
Shem is launching Wired Human with collaborator Kyle Harvey — a new venture built at the intersection of human skills development and the tech-driven age. Watch for it.