Is the Customer Always Right? Let's Be Honest
Impossible d'ajouter des articles
Désolé, nous ne sommes pas en mesure d'ajouter l'article car votre panier est déjà plein.
Veuillez réessayer plus tard
Veuillez réessayer plus tard
Échec de l’élimination de la liste d'envies.
Veuillez réessayer plus tard
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
Is the Customer Always Right? Let's Be Honest
-
Lu par :
-
De :
À propos de ce contenu audio
Is the customer always right? No..... But they're not always wrong either.
Let's talk about why arguing with customers over principle usually costs you more than it's worth. Most people aren't trying to scam you, they just want the problem fixed. When something goes wrong, your job as a business owner is to listen, resolve the issue, and look for the lesson. Was there a breakdown in process? Were expectations unclear? Were there warning signs you ignored?
Yes, there will always be a small percentage of bad actors, but don't let the few ruin how you treat the many. Strong businesses don't fight customers… they learn, fix, and move forward. And how you handle the problem matters just as much as the problem itself.
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
Aucun commentaire pour le moment
