In this episode, I interview Rajni Kapur, CEO of one of California’s largest independently owned insurance agencies, All Solutions Insurance. We discuss her inspiring path from CPA to insurance leader. Rajni opens up about the resilience required to launch her agency in 2003 while navigating the complexities of new motherhood, explaining how those early years shaped her leadership philosophy. She shares her powerful perspective on why working mothers don't need reduced responsibilities, but rather the trust and flexibility to excel while managing their family lives.

The conversation also dives deep into Rajni’s commitment to building a workplace culture that normalizes real-life challenges, including her policy of welcoming children into the office when needed. Rajni also emphasizes the "clear but kind" feedback approach and the need for intentional support systems that foster growth rather than discourage. Rajni also details her ambitious vision for the future, including her plans to create educational programs and measurable pathways to help more women secure equitable leadership roles within the insurance industry.

In this episode, I interview Candace Steele, Group Risk Director at Canopius Group Limited, for a conversation that spans continents and decades of resilience. Candace shares the fascinating story of how a manager’s recommendation to move to Bermuda during Hurricane Ivan accidentally launched her into the insurance industry. This path that eventually took her from her professional foundations in Canada to building a life and career in Bermuda and, most recently, the UK. We dive into what it truly means to navigate international moves with small children, the importance of maintaining your core values while adapting to new cultures, and why building a network is more critical than ever in an era where AI is changing how we approach hiring.

Candace also offers a refreshing perspective on the delicate balance between hard work and professional visibility. We unpack why women shouldn't wait to be noticed, but rather advocate for themselves with intention, and how external coaching can be a game-changer for building confidence early in one's career. From the necessity of genuine human connection in our global industry to the power of taking professional leaps before you feel "perfectly ready," Candace’s insights on sponsorship, mentorship, and self-advocacy are incredibly empowering.

In this episode, I interview Rachel Druckenmiller, Keynote Speaker + Founder, UNMUTED, and former Director of Well-Being and Employee Engagement at a benefits consulting firm. Rachel opens up about her unexpected 13-year journey in the insurance industry, which began as a simple summer administrative role and evolved into pioneering an award-winning corporate wellness initiative from scratch. Facing tight budgets and early resistance, Rachel shares how she and a colleague eventually built a national exemplar of workplace wellness by experimenting with innovative ideas internally before offering them to clients. She dives into the art of service differentiation, detailing how providing unique, personalized value not only cements client retention but also positions insurance professionals as indispensable industry leaders.

Rachel also introduces me to the concept of "internal muting", the ways professionals, particularly women, silence their own voices due to internal, relational, or structural fears. Drawing from her own raw experience with burnout and health challenges while at the height of her corporate career, Rachel breaks down how authentic self-confidence is fundamentally rooted in self-trust. She shares actionable leadership strategies for overcoming self-silencing, including the "Reflected Best Self" feedback practice and the transformative shift of asking "what if it were just right?" instead of focusing on the worst-case scenario. What resonated most is her perspective on championing ambitious talent, not to be threatened by it.

Rachel also shared these original songs!

• Somebody: https://song.link/somebody-rachel
• Believe In You: https://song.link/believeinyou

In this episode, I interview Natina Berry, Senior Underwriter at Freberg Environmental, with over 20 years of expertise in commercial insurance and strategic account management. Natina shares her fascinating career journey with me, which began with a specialized training program through The Hartford. Beyond her corporate role, Natina discusses her extensive leadership in the industry, including serving as president of the NAAIA New York Tri-State Chapter and on the board of RIMS New York, explaining how getting involved in committees builds genuine confidence and visibility. Natina is also a single mother of four boys, and opens up about the "five-shift" daily structure she used to approach parenting and her career.

Our conversation goes deep into the true meaning of professional development, moving past surface-level networking to focus on building authentic relationships, mentorship, and sponsorship. Natina highlights how unexpected skills, like learning to play golf, opened unique doors for connection. From inspiring the next generation at a local Girl Scouts event to preparing diverse teams for the impact of AI, Natina defines leadership as actively opening doors for others.

In this episode, I interview Sarah Abrams, Executive Vice President at RT ProExec and the new voice behind The D&O Diary. Sarah shares how she went from practicing law as a coverage attorney in Chicago to handling complex professional liability claims, moving into underwriting, and ultimately stepping into one of the most respected thought leadership platforms in the D&O space. Along the way, we talk about the career pivots that shaped her path, including how becoming a mother influenced her professional decisions and led her to seek new opportunities that aligned with both her ambitions and her life outside of work.

We also explore the power of writing, storytelling, and thought leadership in an industry often known for its technical complexity. Sarah opens up about the honor and responsibility of co-authoring The D&O Diary, a publication she considered essential reading long before she became an author. We discuss overcoming self-doubt, handling criticism with grace, and why sharing ideas publicly can be both vulnerable and rewarding.

In this episode, I interview Jamie Behymer, Director of Diversity, Inclusion, and Young Agents at the Independent Insurance Agents & Brokers of America (Big "I"), to discuss the future of talent, leadership, and inclusion in the insurance industry. Jamie shares how her father's long career in insurance first introduced her to the profession and how that experience ultimately led her to a role dedicated to developing the next generation of industry leaders. We explore what she's seeing from today's young professionals, including their strong desire for purpose, community impact, and meaningful careers that challenge traditional perceptions of insurance.

Our conversation also dives into the important work being done to create a more inclusive and accessible industry. Jamie shares insights from the Big "I"'s diversity initiatives, the growth of women in agency leadership and ownership, and the increasing momentum behind Women in Insurance programs across the country. We discuss the power of mentorship, the importance of building diverse talent pipelines, and why accessibility should be a priority for every organization. Drawing from her personal experience with her brother who has autism, Jamie offers a powerful vision for creating workplaces where more people feel welcomed, supported, and empowered to succeed.

In this episode, I interview Monica Adwani, who talks about unexpected career paths, entrepreneurship, and the importance of building an insurance industry that truly reflects the communities it serves. Monica shares how she found insurance by accident after losing her IT job, only to discover an industry that would ultimately shape her career. From learning insurance at the Liberty Mutual Research Institute for Safety to becoming a partner at BRC Insurance, Monica walks through the pivotal moments that led her to embrace innovation, technology, and a mission-driven approach to serving the Latino community.

Our conversation also explores the future of insurance through the lens of people, both customers and employees. Monica challenges the industry to think beyond broad market segments and better understand the unique needs, preferences, and experiences of diverse populations. We discuss the ongoing talent shortage, the value of hiring for character and compassion, and why mentorship played such an important role in her own journey. Monica also shares the leadership lesson she wishes more organizations would embrace: that creating a more equitable workplace starts with paying attention to your people, investing in their growth, and making sure they feel seen, supported, and valued along the way.

In this episode, I interview Cristina Varner, SVP and Life Science Practice Leader – West Region at Lockton, for a candid conversation about advocacy, leadership, and what it really means for women to take up space in the workplace. Cristina shares her unexpected path into insurance after originally pursuing fashion merchandising, and how she became known as an “activist” for speaking up about equity and inclusivity. I admire her refusal to shrink herself to make others comfortable, and her belief that when women lead authentically and visibly, it creates a ripple effect for everyone around them.

We also talk about the realities many women still face in corporate environments: feeling unsafe speaking up, navigating competition between women, and the emotional toll of constantly proving yourself. Cristina opens up about co-founding DEI and women’s initiatives, the resistance that can come with challenging the status quo, and why community and female friendships are critical in moments of burnout and self-doubt.