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How did they NOT see that coming?

How did they NOT see that coming?

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Ever looked back at an incident and thought, "Surely they should have known better?"

Well, what if the problem isn't what they failed to see, but what we can see now?

In Episode 3 of Leading Safely: Off the Shelf, Georgina Poole explores Sidney Dekker's ideas about hindsight bias and micro-matching from The Field Guide to Understanding 'Human Error'.

We'll challenge why mistakes seem so obvious after the event, how investigators can unknowingly judge people using information they never had, and why finding a gap between a procedure and someone's actions doesn't necessarily explain anything.

Expect a little humour, some uncomfortable questions and a fresh perspective on how we investigate when things go wrong.

Because it's easy to say, "They should have seen it coming" when you already know how the story ends.

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