How open ERP APIs and data speed up agentic AI integration, deployment
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How open ERP APIs and data speed up agentic AI integration, deployment
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The openness of ERP systems has become controversial when it comes to AI, which needs access to ERP data to learn, understand context and carry out transactions on behalf of users.
ERP vendors are trying to figure out how to make their customers' data available to generative and agentic AI and what kinds of controls to put on it. Some impose certain restrictions while others claim to have a completely open approach.
In this episode of Enterprise Apps Unpacked, we explore the importance of data access in implementing AI in ERP systems, the different approaches taken by two major vendors and how the issue affects AI's ability to handle workflows that cross different applications.
Featuring: Max Fisher, Director of Product Strategy, Infor Velocity Suite
In today's episode, we'll also cover:
- How Infor's data-access approach compares to SAP's.
- Customers who are using agentic AI on Infor CloudSuite ERP.
- How complete the Model Context Protocol (MCP) standard is for multi-agent orchestration.
References:
- Vendors fortify AI in ERP to assure buyers, deter frontier AI rivals
- How to avoid data paralysis with a practical AI data strategy
- Infor Velocity Suite page
To learn more about enterprise applications, check out TechTarget Enterprise Software.