Épisodes

  • How to Define Accountability and Stop Micromanaging with Brian H. Ferguson

    How to Define Accountability and Stop Micromanaging with Brian H. Ferguson
    Jan 20 2026
    In this episode of the Higher Power Radio Show, host Rick Gerard speaks with Brian Ferguson, founder and managing partner of Bergmark, about the challenges and solutions related to fostering accountability within organizations. They discuss the concept of 'My Box Misconception,' the difference between an org chart and an accountability chart, and the importance of having the right person in the right seat. Brian shares insights on distinguishing between micromanagement and trust issues, setting clear definitions for accountability, and recognizing the importance of the 'Die on the Hill' list. Tune in to learn practical tips on building a more accountable and collaborative team. Guest Links: LinkedIn: Brian Ferguson Company: Fergmar Instagram: Fergmar Facebook: Fergmar Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Job Description Builder Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    25 min
  • How to Spot Hidden Talent and Hire for Potential with James Swanson

    How to Spot Hidden Talent and Hire for Potential with James Swanson
    Jan 15 2026
    In this episode of the Higher Power Radio Show, host Rick Gerard talks with James Swanson, business disruptor, lifelong punk rocker, and author of 'Super Stoked.' James shares his journey of building a multi-million dollar Las Vegas printing empire by ignoring industry labels and focusing on authentic relationships. From overcoming initial challenges to innovative hiring practices and effective team management strategies, James highlights the importance of prioritizing people over resumes and maintaining quality customer service. Learn about the valuable lessons and principles that led to his success and how they can be applied to any business. Guest Links: LinkedIn: James Swanson Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Job DescriptionBuilder Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    21 min
  • How to Eliminate AI Bots from Applying to Your Job Posts

    How to Eliminate AI Bots from Applying to Your Job Posts
    Jan 13 2026
    AI has turned the hiring funnel into a keyword carnival: unqualified applicants can “win” resume filters in seconds, while the high performers you actually want don’t bother applying. Rick Girard opens with a true story about a CRO who hired a bartender into a sales role—without a resume—because the job post spoke directly to her, and her outreach proved she was real (and driven). Four months later, she’s outperforming the team. This episode is a practical reset: stop treating job descriptions like compliance docs and start treating them like marketing—designed to attract one ideal candidate and repel bots. What You’ll LearnThe real problems behind “too many applicants” AI has broken resume screening—keyword-optimized resumes are easy to generate and hard to trust. Your best candidates aren’t applying because most job posts read like contracts, not opportunities. More candidates ≠ better candidates—volume creates noise, not quality. Auto-apply is the enemy—it lowers the bar and floods your inbox. Links: LinkedIn: Rick Girard Company: Intertru, Inc. Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    20 min
  • How to Terminate Without Getting Sued with Andrea Paris

    How to Terminate Without Getting Sued with Andrea Paris
    Jan 8 2026
    Two months before the holidays, Nadia—Integrator at a 120-person EOS-run logistics company—finally terminated a manager who was crushing morale and missing targets. The manager’s response (“I’ve spoken to an attorney about retaliation.”) exposed what leadership missed: a recent workers’ comp claim, intermittent leave, and overtime complaints—plus almost no documentation. The outcome was predictable: months of distraction, legal spend, and leadership bandwidth evaporating when execution mattered most. In this episode, California employment attorney Andrea Paris breaks down why terminations are one of the highest-exposure moments in the employment lifecycle—and how to build a clean, defensible process that protects your business without losing your humanity. What you’ll learn Why terminations are uniquely risky: emotion, money, identity, and the “narrative vacuum” created when evidence is thin The ≈90-day “recent activity” risk zone and the types of protected activity that can make timing look retaliatory The “no-surprise termination” principle—and the coaching cadence that makes it real The 90-day lookback audit checklist you should run before any termination decision Day-of termination do’s and don’ts that reduce escalation risk Rick’s Nuggets (practical takeaways) Get your policies in order Document everything Treat people similarly and with respect Links & mentions Guest Links: LinkedIn: Andrea Paris Company: Andrea Paris Law Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Job Description Builder Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    30 min
  • Turning Compliance Chaos into Logistical Precision with Bill Drummer

    Turning Compliance Chaos into Logistical Precision with Bill Drummer
    Sep 9 2025
    In this episode of the Higher Power Radio Show, host Rick Girard dives into the complexities and challenges of logistics operations with Bill Drummer, CEO of GPA Logistics. Discover how Sarah's initial success with Walmart turned into a compliance nightmare and how leveraging technology, especially AI, and strong leadership can transform chaos into accuracy. Bill shares the importance of having the right people, simplifying workflows, and fostering a culture of growth and appreciation. Learn about practical strategies and technological solutions that have helped GPA Logistics excel and retain talent while navigating the intricate demands of major retailers. Guest Links: LinkedIn: Bill Drummer LinkedIn: GPA Logistics Group Company: GPA Logistics Group Company: GPA Global Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    22 min
  • Why You Keep Hiring the Wrong Salespeople and How to Fix It

    Why You Keep Hiring the Wrong Salespeople and How to Fix It
    Sep 2 2025
    You’ve been here before—hiring a “rockstar” salesperson who dazzles in the interview but fails to deliver. Flat revenue, missed targets, and excuse after excuse. Sound familiar? This week on the Hire Power Radio Show, Rick Girard digs into the root of this all-too-common issue with sales leadership expert Gary Braun. Together, they break down why small businesses consistently hire the wrong type of salesperson—and what to do about it. Gary brings deep expertise from his time growing a company from $1M to $400M in revenue, and now helping 400+ companies build high-performing sales teams through Pivotal Advisors. Key Takeaways Sales roles aren’t one-size-fits-all: Define your specific sales needs—hunter vs. farmer, service vs. product, inside vs. outside, and more. Most interviews fail at the basics: Without a structured interview process tailored to sales, poor hires are inevitable. Positioning is everything: Ensure candidates are positioned properly for your company, not just anyone’s. Stop relying on interviews alone: Incorporate assessments, real-world activities, and informal settings like dinners to evaluate the whole person. Build a multi-touch hiring process: Involve multiple perspectives, clear expectations, and defined next steps. Actionable Advice for Your Business Define the role with precision. Don’t settle for vague traits—outline the exact skills needed for your ICP (Ideal Customer Profile). Design a repeatable interview process. Go beyond gut feelings and surface-level charm. Leverage data-driven tools. Use assessments and scenario-based activities to test real-world selling skills. Focus on alignment. Ask: is this candidate the right fit for the sales environment I’ve built? Guest Links: LinkedIn: Gary Braun Company: Pivotal Advisors YouTube: Pivotal Advisors Facebook: Pivotal Advisors Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    29 min
  • Unlocking Leadership Potential: Hire the Right Talent with Charles Eide

    Unlocking Leadership Potential: Hire the Right Talent with Charles Eide
    Aug 26 2025
    Join Rick Girard on Higher Power Radio as he discusses crucial strategies for empowering hiring techniques with Charles Eide, founder and CEO of EideCom, to land the most desirable talent. In this episode, Charles shares his journey of scaling his business and the pivotal hiring decisions that propelled his company towards massive success. Discover how to identify what your business really needs, delegate effectively, and invest in people to foster sustainable growth. Learn from Charles' experience in leadership, innovation, and building a strong company culture. A must-watch for entrepreneurs looking to elevate their hiring practices and achieve breakthrough growth. 00:00 Introduction to Higher Power Radio 00:14 The Founder’s Dilemma: Scaling Beyond Sales 01:09 Guest Introduction: Charles Eide 02:03 Charles Eide’s Journey: From Sales to Leadership 04:00 The Turning Point: Hiring a Chief Revenue Officer 07:13 The Impact of Hiring the Right Leader 11:49 The Role of Mentorship and Peer Groups 17:46 Building a Mission-Driven Company Culture 21:15 Key Takeaways and Final Thoughts 22:22 Closing Remarks and Contact Information Charles on LinkedIn - https://www.linkedin.com/in/charleseide/ Host Links: LinkedIn: https://www.linkedin.com/in/rick-girard-07722/ Podcast: https://pod.link/1267738283 Book: Healing Career Wounds (Amazon) https://www.amazon.com/Healing-Career-Wounds-Ridiculously-Successful/dp/173580360X/ Powered by Intertru - https://intertru.ai/
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    26 min
  • Transform Your Company Culture: Behavioral Strategies for Success with Brett Hoogeveen

    Transform Your Company Culture: Behavioral Strategies for Success with Brett Hoogeveen
    Aug 14 2025
    Transform Your Company Culture: Behavioral Strategies for Success - Featuring Brett Hoogeveen Discover how to build a thriving workplace culture by focusing on behavior over theoretical values in this episode of the Higher Power Radio Show with Rick Gerard. Guest Brett Hoogeveen, an international leadership and culture expert, shares valuable insights on identifying and reinforcing positive employee behaviors, improving leadership roles, and effectively measuring core values within your company. Learn practical tools to make your organization a better place to work and boost your team's performance. Perfect for entrepreneurs and executives looking to create a more engaged and productive workforce. 00:00 Introduction to Empowering Hiring Techniques 00:14 Mark's Coffee Shop Dilemma 01:01 The EOS Blind Spot in Hiring 01:31 Meet Brett Hoge: Leadership and Culture Expert 02:39 Defining Company Culture Through Behaviors 06:05 The Core Values Con Job 12:04 Behavioral Approach to Improving Culture 19:59 Leadership Development and Effective Followship 27:20 Practical Steps to Enhance Workplace Culture 29:40 Conclusion and Resources Connect with Brett - https://www.linkedin.com/in/brett-hoogeveen/ Website - https://betterculture.com/ Host Links: LinkedIn: Rick Girard Company: Intertru, Inc. Podcast: Hire Power Radio Show & Podcast Book: Healing Career Wounds (Amazon) Powered by Intertru
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    32 min