Hidden tools create expensive exposure
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You may not have officially approved AI in your business—but your employees, contractors, and virtual assistants may already be using it. They may be pasting client emails into chatbots, generating reports with unapproved tools, or uploading internal documents to platforms you do not control. In this episode of eLegal Radio, Dr. Shena Dixon Mason, Esquire, Ph.D. in Organization Management and Leadership, ABD, explains how “shadow AI” becomes a privacy, confidentiality, and management problem for solo businesses and growing SMEs. You’ll learn how to ask your team what they use without creating fear, how to set simple rules that people will actually follow, and how to protect client data while still allowing innovation. This is especially timely as small businesses expand AI use while cyber risks and privacy concerns rise at the same time.blog+2