Couverture de Healthcare Plus Podcast

Healthcare Plus Podcast

Healthcare Plus Podcast

De : Quint Studer and Dan Collard
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We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S.

What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and embrace that evolution.

Each week, the Healthcare Plus Podcast will bring together healthcare leaders and changemakers to share industry insights, offer solutions to some of healthcare’s greatest challenges, and provide replenishment and well-being tools. Hosted by Quint Studer and Dan Collard, co-founders of Healthcare Plus Solutions Group, listeners will leave each episode with practical tools, techniques, and best-practices to reinforce the great work they’re already doing and address their unique pain points.

© 2026 Healthcare Plus Podcast Economie Hygiène et vie saine
Épisodes
  • 128_Succession Planning Done Right: Culture, Continuity, and the CEO Transition at TriHealth

    128_Succession Planning Done Right: Culture, Continuity, and the CEO Transition at TriHealth
    Jun 23 2026
    In this episode of the Healthcare Plus Podcast, host Quint Studer sits down with Mark Clement, retiring president and CEO of TriHealth in Cincinnati, and Dr. Chris Reilly, industrial psychologist and founding partner of Sperduto & Associates, to pull back the curtain on one of the most intentional and successful CEO succession processes in healthcare.Clement spent 11 years leading TriHealth from the 26th to the 97th percentile in team member engagement and building the most trusted, most preferred healthcare brand in Cincinnati. He did not leave succession to chance. He started planning from day one, built a structured multi-phase process, engaged the board at every stage, and partnered with an industrial psychologist to assess and develop five internal candidates over a decade. The result: a seamless, board-endorsed promotion of COO Terri Hanlon-Bremer as his successor, with all five candidates still in the organization and stronger for having gone through the process.Dr. Reilly brings the assessment science behind the process to life, walking through how Sperduto & Associates uses structured interviews, psychometric testing, 360 feedback, and development planning to evaluate readiness and fit, not just current performance. Together, Clement and Reilly make the case that succession planning is not a one-time event but a sustained leadership discipline.Listeners will learn:Why succession planning should begin the first year in the leadership role, not just when departure is imminentHow to structure a confidential, non-competitive internal succession process that develops candidates without creating political frictionWhat industrial psychologists assess beyond the interview, including problem-solving, self-awareness, personality fit, and behavioral patternsHow to engage the board across three phases: awareness, formalization, and endorsementWhy over 80 percent of TriHealth leadership appointments are promotions from withinAbout the culture-monitoring tool Clement created to help organizations preserve core ideology and continuously improve, modeled on the Built to Last framework This is a masterclass in succession planning for any healthcare leader serious about leaving their organization stronger than they found it.Mark C. Clement is the president and chief executive officer of TriHealth. He joined TriHealth as president in May of 2015 and took on the larger role of president and CEO in January 2016. TriHealth is a $2.1B integrated healthcare delivery system, made up of six hospitals and over 140 ambulatory/outpatient sites of care. Named as the highest performing accountable care organization (ACO) in the state of Ohio and one of the highest performing ACOs in the country by Anthem Blue Cross Blue Shield, TriHealth cares for more than 500,000 attributed lives. As Cincinnati’s fourth-largest employer, TriHealth has 12,000 team members, more than 700 employed physicians, and an independent medical staff of more than 1,800 physicians.Headquartered in Cincinnati, Ohio, and jointly sponsored by CommonSpirit Health and Bethesda, Inc., TriHealth’s vision is to work together with physicians, hospitals, and communities to “get healthcare right” by delivering better care, better health, and better value while fostering physician and team member engagement. Mark also holds the position of CEO at all of TriHealth’s hospitals: Good Samaritan Hospital, Bethesda North Hospital, Bethesda Butler Hospital, and McCullough-Hyde Memorial Hospital, which all serve the tri-state region of Ohio, Indiana, and Kentucky. With a focus on population health and improving the health status of those it serves, TriHealth is an award-winning health system frequently recognized by industry organizations such as U.S. News & World Report, Newsweek, IBM Watson, DiversityInc, The Joint Commission, the American Heart Association, Anthem Blue Cross Blue Shield, and many more. Dr. Chris Reilly graduated summa cum laude with dual degrees in mathematics and psychology. He earned his Ph.D. in industrial and organizational psychology from Bowling Green State University in 1989. In 2012, he was honored to be selected as a SIOP Scholar, one of the highest forms of recognition for contributions to the field of industrial and organizational psychology. Chris has worked as a consultant for organizations in the healthcare, national defense, avionics, food distribution, nuclear power, and consulting industries. He has published and presented a number of technical papers in the areas of employee engagement, work scheduling, performance measurement, and decision-making.Chris has been with Sperduto & Associates since 1991. He has consistently partnered with Quint Studer, co-founder of HPSG, beginning in 1996, on selection, performance management, executive coaching, and engagement. Chris has worked with clients throughout Europe, Central America, South America, and Canada on projects related to employee engagement, selection, team-building, ...
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    48 min
  • 127_Rewiring Healthcare: Human-Centered Leadership in Practice with Kay Kennedy

    127_Rewiring Healthcare: Human-Centered Leadership in Practice with Kay Kennedy
    Mar 10 2026

    In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with Kay Kennedy, co-founder of uLeadershipÒ and a leading voice behind the Human-Centered Leadership movement in healthcare.

    Kennedy shares updates on the newly released book, Human-Centered Leadership in Health Care: The Revolution Continues, published in partnership with the American Nurses Association. The book builds on the original theory of Human-Centered Leadership and extends it into practice highlighting real-world implementation, outcomes, sustainability, and research emerging from healthcare organizations across the country.

    The conversation previews Kennedy’s expanded role at the upcoming conference, where uLeadership will host breakfast and lunch breakouts, as well as a main-stage session. Together with colleagues Lucy Leclerc and Susan Campis, Kennedy explores what changes when leaders truly internalize the principle: it starts with you, but it’s not about you. When leadership becomes human-centered, how leaders spend their time, engage their teams, and make decisions fundamentally shifts.

    They also discuss the importance of staying “high touch in a high-tech world,” the power of peer connection and networking, and why bringing like-hearted leaders together accelerates learning and impact.

    Listeners will learn:

    • How Human-Centered Leadership has evolved from theory to practice
    • What organizations are seeing when they implement the framework
    • Why leadership behaviors, not just intentions, must change
    • How research, assessment, and reflection strengthen sustainability
    • What to expect from uLeadership’s sessions at the conference

    This episode offers a practical preview of a leadership approach designed to strengthen culture, connection, and care at every level of the organization.


    About Kay Kennedy, DNP, RN, NEA-BC, CPHQ, FAAN

    Kay Kennedy is a nurse executive, educator, and entrepreneur. By combining a love for nurses, patients, and quality improvement, she has led large nursing teams to create healthy work environments, satisfied patients, and consistent, high-quality care. With experience ranging from bedside nursing to chief nursing officer, she also serves as adjunct faculty at the Nell Hodgson Woodruff School of Nursing at Emory University, MGH Institute of Health Professions, and the Frances Payne Bolton School of Nursing at Case Western Reserve University. She is the CEO of uLeadership, LLC, an internationally recognized professional development and research organization. Her passion as a leader is to ignite innovative problem-solving, develop others to be their best, and lead with empathy and service.

    Click here for speaking inquiries or to order books
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    10 min
  • 126_Rewiring Healthcare: Caring for the Caregiver and the Emergency Department with Regina Shupe

    126_Rewiring Healthcare: Caring for the Caregiver and the Emergency Department with Regina Shupe
    Mar 3 2026

    In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with healthcare leader, author, and longtime HPSG colleague Regina Shupe.

    Shupe will deliver two main-stage sessions at the conference, and this conversation previews both, starting with a timely focus on rewiring how healthcare organizations care for their caregivers. Drawing on nearly four decades in healthcare, Shupe reflects on the toll that passion, grit, and commitment can take on teams, and why the pandemic served as a catalyst for rethinking team well-being. She challenges leaders to go deeper than traditional employee rounding by pairing meaningful questions with practical support tools already available in many organizations, including employee assistance programs, Code Lavender, intentional pauses, and Schwartz Rounds.

    The discussion then turns to the emergency department, where Shupe is widely known for her work on leadership, flow, and culture. She previews a session focused on rewiring ED operations through intentional flow strategies, non-negotiable goals, and leadership development tailored to today’s realities. From door-to-bed time to trust-building and “love leadership,” Shupe makes the case that emergency departments must be treated as an organization-wide strategy, not a standalone problem.

    Listeners will learn:

    • Why caring for caregivers requires deeper, more intentional leadership
    • How to rewire employee support without adding complexity
    • What effective ED flow looks like in today’s environment
    • Why patients still expect speed, clarity, and compassion
    • How leadership development must adapt for newer, less-experienced leaders

    This episode offers a practical preview of two sessions designed to strengthen teams, improve flow, and create environments where caregivers and patients can thrive.

    Click here for conference information and registration.


    Regina Shupe, DNP, RN—author of Rewiring the Emergency Department: Innovative Solutions for Modern Emergency Care—serves as an advisor, speaker, author, and thought leader for Healthcare Plus Solutions Group®. She brings greater than 30 years of nursing leadership and healthcare operational leadership with expertise in emergency services. She is an innovative healthcare leader driven by the correlation between positive team culture and improved patient outcomes. She leads transformative organizational change by leveraging proven clinical, operational, and leadership development.

    She holds a doctor of nursing practice degree. She is a member of Sigma Theta Tau International and the Emergency Nurses Association. She holds a certification in LEAN for Healthcare.

    Click here for speaking inquiries or to order books.
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    11 min
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