In this 10-minute podcast, we consider best practice to obtain access for repairs and situations where you should be decanting tenants. What can you do when an aggrieved tenant refuses access to carry out an essential repair or refuses to move for substantial works to be undertaken? To help you understand when you should consider decanting a tenant, and your rights if a tenant refuses access for repairs, Eleanor Walters and Michaela Smeaton, Solicitors in the Housing Management team discuss the legal position.

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COVID-19 has presented organisations with unique and unprecedented challenges, including how to comply with the obligation to hold an AGM. The UK Government introduced legislation which temporarily allows organisations to hold virtual AGMs to better accommodate social distancing rules. This podcast by Sarah Jones-Howells will give an overview of the key considerations organisations should keep in mind when holding a virtual AGM, together with practical hints and tips to ensure that these meetings are conducted as smoothly and efficiently as possible.

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When significant capital works are required to a development, this can come at considerable cost to leaseholders. Over the course of the implementation of the Welsh Housing Quality Standard and the Decent Homes Standard over the past 20 years social landlords have become adept at finding creative ways of making service charge costs affordable. Robert Phillips of our Property Litigation Team and Rebecca Rees of our property litigation and housing management teams look at whether the time is right for social landlords to consider whether there is a better way of managing service charges in the future to keep charges at a consistent level and avoid spikes when significant works are done.

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