It feels like we are on a fast treadmill because technology and AI are changing work so quickly. It is hard to stay ahead when old ways of doing things no longer work in this new, advanced digital world.

In this episode, Susan Davies, EVP & CHRO of Markel, discusses navigating organizational transformation and how to build resilience in an AI-driven world. We uncover the "ABCS" (Awareness, Buy-in, Competence, and Sustainability) framework for organizational change to guide employees through the anxieties of technological change.

We explore the shift from the traditional career ladder to internal talent mobility and why individual accountability is the key to upskilling for the future of work. Susan also shares how AI tools, like Co-pilot can speed up employee training while keeping human interaction and trust at the center of the business.

From reflections on a 40-year career to modern AI pilots, Susan shares a clear focus on building workforce adaptability without losing the human touch. This episode provides a strategic roadmap for CHROs looking to lead their people through AI transformation with confidence and empathy.

Watch the full video on YouTube

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April 24, 2026:

The Wall Street Journal reports entry-level hiring is rebounding — but IBM's HR chief says AI can already do almost everything those jobs used to require, and ZipRecruiter's data shows 73% of grads are now considering gig or trade work because corporate entry roles have dried up. Business Insider investigates "tokenmaxxing" — the new corporate sport where employees at Disney, Meta, and JPMorgan compete to burn the most AI tokens — and a new study of 22,000 developers shows exactly what that's doing to actual work quality. And The Guardian reports Meta cutting 8,000 jobs and Microsoft offering buyouts to 9,000 people on the same day they announce hundreds of billions in new AI investment.

April 23, 2026: OpenAI released GPT-5.5 today — its second major model in six weeks. But while the software accelerates, the physical infrastructure powering it is triggering gunfire at council members' homes, Molotov cocktails at tech CEOs, and a grassroots rebellion that just ousted every incumbent on a Missouri city council one week after they voted yes on a data center. We also dig into the first-ever U.S. Census Bureau data on how AI is actually being adopted across American businesses — and why the real number is very different from what McKinsey has been telling you. And we look at what happened when Sullivan and Cromwell, the law firm that advises OpenAI on safe AI deployment, filed a federal court brief riddled with AI hallucinations.