In this episode of The Wait Watchers Show, recorded just a few days after the 2026 Fast Payer Awards were announced by Good Business Pays at the House of Lords, Good Business Pays Founder & CEO Terry Corby interviews Sue Chapple, CEO of the Chartered Institute of Credit Management (CICM).

In a wide-ranging discussion, Sue talks about the CICM and how those in the profession are dealing with current and future challenges. The interview also discusses the changes proposed by the new Commercial Payments Bill in the UK and how the will affect the work of those in the profession and if they are good for business.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

In this episode of The Wait Watchers Show, recorded the day after the Commercial Payments Bill received its first committee hearing in the House of Lords, Good Business Pays Founder & CEO Terry Corby interviews Emma Jones CBE, the UK Small Business Commissioner.

In a wide-ranging discussion, Emma talks about where the Bill is in its progress to become UK law, and explains to Terry how all the changes will affect areas such as the remit of the Office of the Small Business Commissioner, payment terms and times and our expectations of public sector procurement.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

Recorded live at the main stage of the FD Show as part of Accountex 2026, at London's Excel Centre.

As the UK introduces the toughest late-payment rules in the G7, how companies pay their suppliers is becoming a public measure of trust and credibility. In this session, Terry Corby, Founder of Good Business Pays, explains how payment behaviour has moved from a back-office process to a board-level reputational issue — and how Finance Directors can use the changes to attract better suppliers, strengthen customer confidence, reduce risk and turn compliance into a competitive advantage.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

Episode 12 of The Wait Watchers Show, presented by Good Business Pays CEO Terry Corby, is a wide ranging discussion with the award-winning Fair Payment Leader Dan Foley.

Dan is the Finance Shared Services Director at Kier Group, one of the UK’s largest construction, infrastructure and property services companies. He has led a transformation of what good business partnering means in the construction industry, and in this episode shares his experience of how he led this at Kier Group and his views and recommendations for others now the new Late Payment Bill and Regulations have been announced in the UK.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

In Episode 11 of The Wait Watchers Show, we learn why large institutional investors are now taking payment practices and payment culture seriously in their investment decisions.

In a wide-ranging discussion, Good Business Pays Founder - Terry Corby, talks to two leading members of the investment community:

Caroline Escott, the award-winning Head of Investment Stewardship and Co-Head of Sustainable Ownership at Railpen - who are responsible for over £34bn in assets on behalf of more than 350,000 members of the railways pension scheme, which is one of the UK’s largest, longest established, and intricate funds.

Daniel Jarman, Stewardship Manager at the Pension Protection Fund (PPF), who protect millions of people throughout the UK who belong to defined benefit pension schemes. As a public corporation PPF manage £32 billion assets on behalf of 249,000 members.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

In Episode 10 of The Wait Watchers Show (the first of 2026), we host a very special edition on March 24th 2026, the day the UK government announces its plans for the toughest crackdown on late payments in over 25 years.

In this exclusive 30-minute interview with Good Business Pays Founder - Terry Corby, the Minister for Small Business & Economic Transformation, Blair McDougall answers questions about their ambitious plans to toughen the laws around late payment culture.

Key points covered include:

• UK is backing small businesses with the toughest laws on late payments in the G7
• Sweeping new powers for the Small Business Commissioner, including multi-million-pound fines to hold big businesses and persistent offenders to account
• Measures will help tackle cost of living for entrepreneurs and SME owners by ensuring they are paid on time and prevent the abuse of retention payments in construction

Small businesses will be paid on time – that’s the clear message from government today as it cracks down on late payments, with the largest set of reforms in over a generation.

The Small Business Commissioner will be given sweeping new powers to investigate poor payment practices, adjudicate payment disputes, and fine the worst offenders – with fines worth tens of millions for firms that persistently pay late or fail to comply with the new laws.

The measures will tackle a problem costing the UK economy £11 billion every year and ease the cost of living for entrepreneurs and SME owners who are often forced to wait months – or even years – to receive money they have already earned and having to chase endlessly to receive it.

Some 38 businesses shut their doors every single day because they are not paid on time – the equivalent of 266 a week, and well over a thousand in any given month.

Every small business owner, including tradespeople, freelancers, family firms and the self-employed, have to waste time and money chasing unpaid invoices when they could be growing their business.

These measures, which will be the toughest in the G7, build upon and strengthen legislation on late payments, first laid out in the 1998 Late Payment of Commercial Debt Act, over 25 years ago. They go further than any previous government and will boost our economy and give small businesses better cashflow.

The changes will include a new 60-day cap on payment terms on all large firms when paying smaller suppliers. New mandatory interest on late payments will also be introduced, with a requirement for all commercial contracts to include statutory interest set at 8% above the Bank of England base rate.

For example, if a small business is owed £10,000 by one of its customers and is paid 60 days later than the agreed payment date, they will be owed £10,293.15 including mandatory interest (£10,000 plus £193.15 interest plus £100 compensation).

The Government also propose to ban the withholding of retention payments under the terms of construction contracts, consulting on its implementation. This will prevent small firms losing retentions to insolvency or non-payment.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

The first in the new season of our Wait Watchers Show live podcasts. In this episode, presented by Good Business Pays CEO Terry Corby, the show features discussion on the thorny topic of payment culture, hearing from Sam Robinson of EY-Parthenon and Liz Barclay, Small Business & Entrepreneurship Lead for the Institute of Directors. All three share their views on:

• current state of payment culture in the UK
• potential implications for big business of the proposed changes in payment regulations (consultation now over
• Views on what levers of change work well (or not) in driving a change in payment culture

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com

In episode 8 of The Wait Watchers Show, Good Business Pays Founder & CEO Terry Corby interviews Emma Jones CBE, in her new role as the UK Small Business Commissioner. In this episode, Emma talks about the proposed plans for toughening regulations and reporting around B2B payment practices, new official government research into the effects of late payments on small businesses, and her plans and vision for the next two years as the Commissioner role is given greater powers to fine late-paying companies.

For more information, including company payment data, resources and campaign information, visit goodbusinesspays.com