Discover how to handle support tickets at scale using intelligent categorization, root-cause reduction, and structured escalation. Build smarter workflows, reduce invalid requests, and improve service impact.
Read More: https://www.generationix.com/how-to-handle-it-support-tickets

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https://www.linkedin.com/in/holden-watne

Learn how category-based frameworks, self-service models, and intelligent escalation paths can transform your support operations. Discover how IT help desk best practices reduce ticket chaos and boost uptime.
Read More: https://generationix.com/it-help-desk-best-practices/

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Downtime costs over $500K an hour. Learn how structured IT Support Tiers can help resolve issues faster, reduce stress on internal teams, and keep your business running. Listen to this short breakdown and find out which model fits your business best.

Read more: https://generationix.com/what-is-the-difference-between-it-support-tiers

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https://www.linkedin.com/in/holden-watne

Downtime is expensive—some businesses lose over $500K per hour. This episode breaks down how the benefits of managed IT services reduce costs, boost productivity, and improve security. Learn how smart companies avoid disruption and scale faster by outsourcing IT the right way.

Read more: https://www.generationix.com/benefits-of-managed-it-services/

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Holden Watne on LinkedIn:

https://www.linkedin.com/in/holden-watne

Explore how the benefits of remote IT support are helping businesses cut costs, respond faster, and scale without limits.
Learn why flexibility, continuity, and security are no longer optional in your IT strategy.
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https://www.generationix.com/benefits-of-remote-it-support

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Holden Watne on LinkedIn:

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Managed IT services pricing isn’t just an expense—it’s an investment in efficiency and growth. With over 60% of businesses reporting cost savings, the right pricing model can transform IT from a budget drain to a competitive advantage. Discover how to avoid hidden costs, maximize ROI, and choose the best model for your needs.

Read more: https://www.generationix.com/managed-it-services-pricing/

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Businesses lose $5,600 every minute during downtime. Are break fix services costing your business more than you think? Explore the key differences between break fix and managed services, and learn how proactive IT solutions can reduce costs, boost productivity, and prevent IT disruptions.

50-60 words w/ primary KW

Read more: https://www.generationix.com/managed-service-vs-break-fix

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Cyber vandalism threatens business continuity, trust, and finances. Learn about its impact and how to prevent attacks through proactive security measures and expert partnerships.

Read More: https://www.generationix.com/why-is-cyber-security-important

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Website: https://www.generationix.com/

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