Full Podcast-Jay Ruane
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Full Podcast-Jay Ruane
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In this episode of the Non‑Stuffy Attorneys Podcast, we’re joined by Jay Ruane, a Connecticut-based criminal defense attorney with decades of experience in high-stakes cases.Jay shares what drew him to criminal defense, the real human cost of wrongful convictions, and how innocent people can lose decades of their lives due to systemic failures. We also dive into how law firms actually grow, covering marketing spend, referrals, networking, intake systems, follow-up, CRM strategy, and why most attorneys hate sales (but still need it).The conversation wraps with practical insights on DUI stops, client decision-making, firm culture, employee investment, and building a business that delivers above expectations for both clients and staff.
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