From Survival Mode to Trust: How One CEO Transformed Healthcare Leadership
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From Survival Mode to Trust: How One CEO Transformed Healthcare Leadership
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71% of employees experienced a crisis in the past 24 months, but only 36% of organizations emerged with strengthened trust. The difference? Leaders who understand that rebuilding trust requires listening, not fixing.
When Tammy Green became the third CEO in three years, 160 employees were in survival mode. Physicians were leaving. The board said, "Everything's broken." Most leaders would have arrived with a 90-day turnaround plan. Tammy made a harder choice: she stopped talking and started listening.
The culprit? Leaders who confuse action with progress. Without authentic listening and trust reserves, organizations break under pressure rather than bend.
Tammy Green and Kim Bohr explore:
- The listening tour that changed everything, observation over immediate action
- Why trust in managers is both stronger and more fragile than organizational trust
- Building trust reserves before a crisis hits, not during
- The three leadership superpowers: presence, listening to learn, and curiosity
Resources: Connect with Tammy at tammygreenconsulting.com
A practical framework for leaders rebuilding trust from survival mode to high performance.
