Couverture de From Manual Notes to AI: How Bikky is Changing the Restaurant Game

From Manual Notes to AI: How Bikky is Changing the Restaurant Game

From Manual Notes to AI: How Bikky is Changing the Restaurant Game

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 In this eye-opening episode of The Restaurant Report, Abhinav Kapur, founder and CEO of Bikky, reveals how AI and data analytics are reshaping the restaurant industry. From voice ordering systems to customer retention strategies, Kapur shares insights gained from analyzing 350 million guest profiles across major brands like Bojangles and Dave's Hot Chicken. Learn why 80% of guests never return after their first visit, how the remaining 20% drive up to 75% of revenue, and why automation concepts like Sweetgreen's Infinite Kitchen are delivering dramatically improved profit margins. Whether you're running a QSR, fast casual, or traditional restaurant, this conversation offers practical guidance on using data to thrive in today's challenging market.

~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN
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