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FranchiseU!

FranchiseU!

De : Dr. Kathy Gosser Yum! Center for Global Franchise Excellence at the University of Louisville
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 FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and offering personal insights that connect the dots between theory and practice. It’s part conversation, part classroom, and all about helping you understand and thrive in franchising.Copyright 2026 FranchiseU! Direction Economie Management Management et direction
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    Épisodes
    • From Dance Instructor to Multi-Unit Owner: The Journey of Emily Bergman at Arthur Murray Dance Studios

      From Dance Instructor to Multi-Unit Owner: The Journey of Emily Bergman at Arthur Murray Dance Studios
      Feb 3 2026
      In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Emily Bergman, a multi-unit franchisee, and area director with Arthur Murray Dance Studios. Emily shares her inspiring journey from starting as a dance instructor at the age of 19 to opening her first studio at 24. She discusses her path to success, which includes breaking sales records, expanding to multiple locations across Central Florida, and recently being appointed area director. Emily provides insights into the unique challenges of running multiple studios, maintaining a motivated team, and the support system within the Arthur Murray franchise. She emphasizes the role of intentionality in building a strong internal culture and the significance of open communication and teamwork. Key Highlights Include: Introduction to Arthur Murray Dance StudiosMeet Emily Bergman: A Journey of EntrepreneurshipOvercoming Challenges and Embracing OpportunitiesThe Business Side of DanceExpanding the Franchise: Multi-Unit GrowthAdvice for Aspiring Franchisees Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows. Don’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupodTikTok: @franchiseupod Reach out directly to Dr. Kathy Gosser via LinkedIn. This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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      24 min
    • Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman

      Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman
      Jan 20 2026
      In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Carriann Sillman, in house counsel for the Coldwell Banker Real Estate franchise system and Vice President of Legal at Anywhere Real Estate, Inc.. Carriann shares her inspiring, non-traditional journey to legal leadership, balancing family, work, and night school. She discusses the dynamic role of legal strategy in a massive franchise system, emphasizing the importance of judgment, trust, and teamwork. Carriann also delves into the complexities and challenges franchisors face today, the critical balance between supporting franchisees and protecting the brand, and offers valuable advice for aspiring legal leaders and women pursuing non-traditional career paths. Key Highlights Include: Carriann Sillman's Unconventional Path to LawCareer Growth and Legal LeadershipDay-to-Day Work as Chief Legal OfficerLegal Complexities in FranchisingAdvice for Aspiring Franchise Lawyers Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows. Don’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupodTikTok: @franchiseupod Reach out directly to Dr. Kathy Gosser via LinkedIn. This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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      31 min
    • Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill

      Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill
      Jan 6 2026

      In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, interviews Ricky Richardson, CEO of Eggs Up Grill, one of the fastest-growing breakfast, brunch, and lunch franchises in the country. Ricky shares his extensive experience in the restaurant industry, including his significant tenure with TGI Fridays, where he served as US President and Global Chief Operating Officer. He discusses his leadership philosophy, the importance of culture and guest experience, and the challenges and rewards of scaling a franchise. Ricky also delves into the unique aspects of Eggs Up Grill, their community-centered culture, and the robust support system they provide to franchisees, many of whom are new to the restaurant business. The conversation highlights Ricky's passion for the industry and his commitment to making each guest experience exceptional.

      Key Highlights Include:

      · Introduction to Scaling a Breakfast Brand

      · Meet Ricky Richardson: Career Highlights

      · Ricky’s Key Leadership Experiences

      · Lessons from TGI Fridays

      · The Breakfast and Brunch Market

      · Recognition and Culture at Eggs Up Grill

      · Future Vision and Personal Reflections

      Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.

      Don’t miss out on all things FranchiseU!:

      Website: FranchiseU!

      Instagram: @franchiseu_podcast

      Facebook: @FranchiseU Podcast

      Twitter: @franchiseupod

      TikTok: @franchiseupod

      Reach out directly to Dr. Kathy Gosser via LinkedIn.

      This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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      34 min
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