In this FAQ-focused episode of "Minimise Debt, Maximise Cash with Top Service," two common questions are addressed by members of the Top Service team.

(00:34) Why Credit Reports from Different Suppliers Have Different Scores Every credit information supplier uses different algorithms to create their credit limits and scores, so the results are not an exact science. While most agencies consider factors like a business's age, location, line of business, and outstanding mortgages, they weigh each factor differently. For example, one agency might give a lower score to a business in the construction industry, while another may give a higher score to a business in London. At Top Service, they combine information from two major credit reference agencies with their own intelligence, which is gathered from the experiences of over 3,000 businesses in the construction industry. This unique approach provides valuable insight into payment behavior, helping you decide whether to extend credit.

(2:14) Will Using a Debt Collector Ruin My Business Relationships? The answer to this question depends on which debt collection agency you choose. A good agency will take the time to understand your business and any prior credit control activities you've already undertaken. At Top Service, each case is handled individually, without a script. They use their access to credit information, industry experience, and collection skills to create a bespoke collection strategy for each case. This strategy emphasizes both the benefits of making a payment and the consequences of not doing so, which helps get results while maintaining a positive relationship between all parties. For more information, you can contact Top Service on LinkedIn by searching "Top Service Limited" or watch the video version of this podcast on their YouTube channel.

To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/

Music by Purple Planet

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